Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. Nova Scotia hotel reviews
  4. Halifax hotel reviews
  5. Reviews of Best Western Plus Chocolate Lake Hotel - Halifax

Reviews of Best Western Plus Chocolate Lake Hotel - Halifax 3 stars

250 St. Margaret's Bay Road, B3N 1J4 Halifax, Canada

#21 of 38 hotels in Halifax

Guests' Choice

Review score

Based on 1035 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 22 September 2024

    9.0
    I would stay there again and recommend it to others.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 4 nights

    I don't have any negative comments to make.

    The breakfast was excellent with many choices. The location was lovely, right on the lake. the rooms were comfortable and clean.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Dog friendly, Great Location
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights

    Dog friendly, great location, reasonable, clean rooms, good amenities and free breakfast!

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    Air-con to loud Bed uncomfortable Grout around sink dirty

    Customer service excellent

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 5 nights
    • Submitted via mobile

    Small elevators

    Great location beautiful location friendly helpful staff great breakfast.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    It’s was good better then a tent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t clean the rooms were dirty as well.

    The location

    Stayed in August 2024

  • Reviewed: 3 September 2024

    7.0
    Liked the hotel but restaurant closed and parking issues due to large functions at the hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 3 nights

    The hotel is also used for weddings and the Lakeside Grill restaurant (the only one in the hotel) was closed to residents for two of our 3 days there. It would be better if there was a separate function facility or a second smaller restaurant for residents to use on such occasions. Parking was difficult on the two 'function' days as there was no parking that was reserved for hotel residents. Would be worth checking if there are functions on at the hotel before finalising your booking.

    Room, air con, breakfast, pool and gym were all good. The ice machine was good.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Elevator being broken

    The breakfast was fantastic. Rooms were comfortable

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Beautiful pet friendly hotel
    • Family with young children
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    We were put in a pet friendly room and you could definitely tell by the smell, so if that's an issue for you then I would be sure to let them know you do not want a pet friendly room. It's great that they allow pets and for anyone traveling with an animal this would be a great option. The rooms seemed to be well sound proof as I didn't hear much from the other rooms. The outside door did not lock as stated at night and there were no cameras for security. The area did not seem to be a high crime area but something to keep in mind. There also was a lot of trash left on the grounds but that seems to be an issue throughout Halifax.

    The staff were all very friendly and helpful. The building was well maintained. Breakfast was at a great time and a great value. The pool was very clean albeit a bit on the cooler side. My kids loved playing the vintage arcade games like pac man and street fighter. The views were beautiful and it was lovely to be able to sit by the lake. We did not swim but we saw multiple people going in for a swim or a ride on a paddle board. The showers were very hot and the water pressure was a waterfall! Bed were comfy. Our room had a microwave and a refrigerator with a very small freezer.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom very small. The toilet lid wouldn't close when a new second roll was put on.

    Very clean and comfortable. Good breakfast

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Very nice and beautiful setting
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioner kept waking us up it was so loud

    Beautiful setting close to everything

    Stayed in August 2024

  • Reviewed: 31 August 2024

    7.0
    In general was good.
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    I recommend to have a clear window glass, because of foggy window it wasn't possible to see the beauty of the area... One of the lift was out of order, was to long to wait until working lift will come up to the 9th floor....

    Breakfast was outstanding, thanks. Lakeside hotel in very good location.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    For the most part is was good.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights

    The left elevator was not working for the duration of my stay. This was very inconvenient. Very long waits and the single elevator was always full. This was very poor.

    Breakfast offerings were great. Room was also good, However my room was not cleaned one day and I had to ask the front desk to have it cleaned when I was out. Location was also good. That was also one of the reasons why this hotel was chosen.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    7.0
    View from room was amazing , loved the seating provided to sit back and relax over looking the lake
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    Debit machine not working properly, was not able to check in until after check in time, hard to find our room outside very minimal signage and very vague directions. Housekeeping only lightly knocked once and then entered the room.

    Long walk from exterior building confusing for older to navigate back and forth

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Great place to stay with an excellent breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only negatives were: 1) our bathroom door was rubbing (the floor transition, I think), making it hard to open and close (plus, it was noisy) 2) my daughter stepped on a safety pin on the floor that pricked her foot, but it wasn't ours, so we could only assume it was left on the floor 3) the window was obscured. Seemed like it was dirty outside or almost like window tint that bubbles up

    The hotel employees were so friendly and nice, especially the cleaning staff. The breakfast was superb - excellent food, tons of food choices, lineups moved quickly and serving dishes were replenished quickly and efficiently, right up to the last minute of breakfast hours.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Exlent location, The hotel itself was clean, well-maintained, and family-friendly.

    Stayed in July 2024

  • Reviewed: 24 August 2024

    8.0
    We had a great time, enjoyed ourselves.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Pool area seemed kinda small ( not alot of chairs/space to sit). 1 elevator was broken, other than that, no issues.

    Loved the view of the lake, sitting outside by the water was so peaceful. Staff were friendly, the restaurant was really good, rooms were nice, spacious, beds were comfy. Kids enjoyed the arcade.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    7.0
    An enjoyable stay.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The AC unit wasn’t adjustable.

    Rooms were clean and the dog rooms had the door cushions at the bottom.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Would stay there again, because of comfort, staff and wonderful food choices.
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 4 nights

    The Staff was always wonderful and ready to help.

    Breakfast was always a great meal, and the room was always cleaned every day.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 2 nights

    It is difficult to parking if arrive late. My room has a big brown tinted window so it was always 'cloudy' outside, make sure to avoid these rooms. It might be easy to get lost in the hotel since it has two buildings and the stages are not in the same level :P

    The location is very good, right next to the lake with accessibility. The room is clean and quiet. There are plenty of choice for the breakfast and the dinning room is big enough for rush hour in the morning.

    Stayed in July 2024

  • Reviewed: 3 August 2024

    8.0
    Overall, not a bad experience. I would consider staying here again.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights

    The parking is free for guests at the hotel, but the spaces are a little tight. Not much room to move in there once the parking lot starts filling up. If you can find your way, there is additional parking around back. Unfortunately, no one told me that until I came back to the hotel one day to find no parking out front and had to run inside to ask. Also, the TV service was a bit of a problem. I wasn't there to watch TV the whole time, but after running around Halifax all day, I just wanted to unwind in the evening. The remote control was all messed up with half the buttons saying one thing, but then you press them and they do something else. By the time someone finally gave me a working remote control, my stay was almost over. I'm hoping this was a one-off and not a common occurrence at this hotel.

    The place appeared to be clean. No nasty surprises like I've seen at other hotels! Staff was very nice and answered all of my questions. The included breakfast was very good. Never had a problem finding seating in the restaurant. Lakeside Bar & Grill, the restaurant within the hotel, was very good. I ate dinner in there a couple times and was quite happy with the service and food both times.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    8.0
    We would come again if we came back to Halifax.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night

    Breakfast Scenery staff were all lovely.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    7.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Poor wifi. First two days, had problem with Wifi. It did not work at all.

    Amazing location, nice friendly staff, good breakfast

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Surprising hotel by the lake close to downtown.
    • Leisure trip
    • Group
    • King Room with Lake View
    • Stayed 1 night

    The drink dispenser machine on Floor 8 did not work.

    Nice view of the lake from our 9th floor room.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    Overall great! The kids had a blast! Can’t ask for more then that
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room seemed a little dated

    Staff, pool and breakfast was great

    Stayed in July 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless