740 Burdett Avenue, V8W 1B2 Victoria, Canada
#12 of 41 hotels in Victoria
Guests' ChoiceBased on 917 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 17 June 2024
Jesse
CanadaNothing
Everything
Stayed in June 2024
Reviewed: 15 June 2024
Katy
CanadaGreat location walking distance to shops and restaurants
Stayed in May 2024
Reviewed: 13 June 2024
Paphavaporn
ThailandThe front desk - Michael was super nice and everything is so clean and comfy in the hotel ! The location is perfect ! I love it here and definitely come back 🥰
Stayed in June 2024
Reviewed: 11 June 2024
Sangeetha
SingaporeAlthough the toilet was “”cleaned””, there was still hair everywhere. The towel was changed, but it still had hair and old scotch tape stuck over it. This is not earth-friendly, which they hope to achieve, but it is terrible and lazy cleaning.
Location
Stayed in June 2024
Reviewed: 10 June 2024
Tim
CanadaPerfect location & friendly staff
Stayed in May 2024
Reviewed: 10 June 2024
Linda
CanadaLiked everything except perhaps for a limited menu at Clive’s. However, what we did select was very good.
The suite set up was very good.
Stayed in June 2024
Reviewed: 9 June 2024
Catherine
IrelandNothing, really. Only small thing was I needed a photo ID to check in. I didn't have my passport or drivers licence or any photo ID on me, only cards with my name. I think it could have been a major issue had not my daughter, a photo of my passport on her phone. I had not been aware that photo ID was required at check in...maybe i didn't read the small print 😏
Location is perfect. Hotel is spotless. Suite was wonderful for 3 adults. Breakfast on 18th floor was good and amazing views. Comfortable beds and no noise.
Stayed in June 2024
Reviewed: 6 June 2024
Patricia
CanadaNothing
Wonderful to have a first class hotel welcome us with our dog!
Stayed in June 2024
Reviewed: 5 June 2024
Joel
United StatesThe beds were very soft
A lovely hotel great location nice people
Stayed in May 2024
Reviewed: 5 June 2024
January
SpainNothing really, save for the rainy weekend 🥰
Proximity to everything!
Stayed in June 2024
Reviewed: 3 June 2024
Denese
CanadaLocation is fantastic, staff is friendly and helpful and everything is very clean
Stayed in June 2024
Reviewed: 1 June 2024
Sherry
CanadaPossibly a few more dishes in the kitchenette
Excellent location and very helpful staff
Stayed in May 2024
Reviewed: 31 May 2024
Melissa
United StatesIt would be helpful to have some snack options for late at night beyond ordering from the restaurant.
Location is great! Front staff was very friendly.
Stayed in May 2024
Reviewed: 30 May 2024
Jaymes
CanadaThe staff were very friendly and helpful
Stayed in May 2024
Reviewed: 28 May 2024
Leora
United StatesNothing.
I like everything about this property - the ambiance, the staff, both resaurants, the room, - everything made for a very pleasant stay. If I'm ever in Victoria BC, this is the location I'll book for my stay! Good job.
Stayed in May 2024
Reviewed: 28 May 2024
Leslee
CanadaNothing
The location was perfect. We also received a complimentary upgrade which was perfect for my daughter and myself
Stayed in May 2024
Reviewed: 27 May 2024
Lori
CanadaNo room service after midnight.
Best martini ever. Housekeeping staff were excellent.
Stayed in May 2024
Reviewed: 23 May 2024
Chris
CanadaCost
Location
Stayed in April 2024
Reviewed: 21 May 2024
Vera
CanadaEarly cut off of television service. Was trying to use Chromecast to stream a child's show while wrapping up packing. I had to reconnect multiple times and the service kept cutting shortly after reconnection. I wasn't able to focus on packing up. The springs of the cot are probably worn. I weigh about 130lbs and I kind of sank in the cot.
Vista 18 A la Carte breakfast. Early check-in. In downtown so walking to landmarks and interests. All I need is to park the car in the hotel and walk to places. No need to search for street parking with a parking time limit, risking tickets, decreasing mental load. The facility is maintained well. The swimming pool and jacuzzi appear to be clean. Appreciating that there was a Chromecast to connect to my phone. I can buy takeouts and consume them back in the room. Toaster and microwave available for quick breakfast and food reheat. Sink and dish soap provided as well. The stay was self-sufficient.
Stayed in May 2024
Reviewed: 18 May 2024
Jennifer
SwedenTime for an update in the bathroom which was a bit worn. Disappointed with the quality of the food and service at breakfast. Some electronics were out of order. While we appreciated the prompt efforts to set it right, they were not successful.
Perfect location. Spacious room. Professional, helpful and pleasant staff.
Stayed in May 2024
Reviewed: 17 May 2024
Ashley
United StatesMy kids loved the LEGO hotel! All staff was so nice. The room was spacious.
Stayed in May 2024
Reviewed: 15 May 2024
Suleka
United StatesI wish the rooftop was open air! Please do not post my name on the review..please just use my initials.
Sensational location, the staff were kind, helpful, and generous - they updated us to a suite which was really kind given we were attending a memorial AND a birthday. please use my initials and not my name for any review you use.
Stayed in May 2024
Reviewed: 14 May 2024
Lady
CanadaThe price per night was extremely high and unfortunately we could only afford two nights and it limited us to eating out only once per day and also restricted our ability to enjoy things that cost money on the trip.
I loved the location we walked everywhere we needed to go. I hate driving in the city so this took so much stress off.
Stayed in May 2024
Reviewed: 12 May 2024
Kim
CanadaNothing
Big room
Stayed in May 2024
Reviewed: 12 May 2024
Cindy
CanadaNothing
Omg. I love the pillows. The bed was so comfortable.
Stayed in May 2024
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