WiFi was pretty poor, compared to other Banff hotels we've used. Room was pretty dark even with lights all on and windows and doors open.

The room is self sufficient with a fire for winter ( makes it a bit smelly of soot in summer as a warning, but still a great feature ) Lots of wildlife around, elk, squirrels, deer, birds. Right by bus stop into 5he centre to avoid taking the car in, though these got very busy

Stayed in June 2024

Great place to stay if you have a studio room.

Initially went to our cabin up towards the back of the hotel... was way too small to spend 5 days in. Went back to Reception to try and get one of the studio rooms at the front of the hotel. They managed to get us into one which we were very grateful for. Definitely book a studio if you are going to stay at this property . Clean spacious with everything you will need

Stayed in May 2024

Our Checkout was not straight forward, as we were going on the Rocky Mountaineer Rail, we tried to check the bill the previous night to save time and to pay it, and we were not having breakfast or an evening meal at hotel, knowing we were going to picked up Rocky Mountaineer Rail shuttle at 7.00am, We didn’t want to be late for our departure, our bill that next morning do not make any sense whatsoever and I asked to have it checked , then time was moving and we had to leave with the bill unsettled, I ensured I would pay them and eventually we were allowed to leave creating stress on us leaving that morning, and worrying it hadn’t been paid or resolved, not my doing, in the end the bill had been corrected and payment has been put in place to clear the account.

Nice Rooms, Nice Restaurant

Stayed in June 2024

Rooms are a bit dull . Room was very dark.

We had a great view from the patio . Not all rooms have such a view

Stayed in June 2024

Its not walking to downtown Banff. Parking is sometimes an issue. Breakfast was not included.

Staff is really friendly, helpful and fast. The room did not include a fridge and a microwave. But the staff was helpful enough to quickly provide with that. Location is fair. 8 mins drive to Banff town.

Stayed in June 2024

Not sound proof

Clean, comfortable, friendly staff

Stayed in June 2024

Bathroom outlet in unit 103 was touchy and need to update desk & nightstand lamps so bases offer easy access to additional charging & electrical outlets.

Loved the quiet away from craziness of Banff Village. The elk strolling thru the property was a bonus! Liked convenience of onsite Prow restaurant plus food & staff were great!

Stayed in June 2024

Room was not clean as it was sooty from the fire in the room , was all over the room fittings so you had to be careful when placing clothing.

Location

Stayed in May 2024

Rustic feel, yet modern enough. Comfortable bed. Plenty of parking. Restaurant was fabulous for breakfast!!!

Stayed in June 2024

The log fire in the room meant that there was a heavy residue of smoke odour throughout the room, being quite oppressive. It was strong enough to require the window open all the time, despite the fact we did not light the fire at all. Perhaps a better ventilation system should be explored for these rooms.

The location is superb. The room offered a massive bathroom with a huge walk in shower and free standing bath. The bedroom itself was big enough for 2 queen-size beds, which were very comfortable. There was an open log fireplace in the room along with the usual, coffee machine, fridge, safe etc. The restaurant offered great food and wine. Staff were excellent, knowledgeable and friendly.

Stayed in June 2024

Wait staff at The Prow was ok… they seemed to disappear quite a bit, even at lunch when there was barely anyone at the restaurant.

The Prow was lovely/cozy, we had plenty of space and having a little kitchen in our room was very helpful.

Stayed in June 2024

Poor lighting in rooms

The room and lodge feel what great. Far enough away to have a quiet night but close enough to downtown

Stayed in June 2024

Not enough power points in the room

We liked the coziness of our room and its spaciousness. The staff were extremely helpful particularly when booking a tour. We also enjoyed dinner a breakfast at The Prow.

Stayed in June 2024

The staff was extremely friendly. There was a mix up with one of our rooms and the staff went above and beyond to accommodate us. We ate at the onsite restaurant for breakfast and dinner and both were excellent. If it was "in town" I think more would eat there. It is expensive, but everywhere in that area for this time of year is. It is a pleasant, easy walk to town. I would recommend a stay at Buffalo Mountain Lodge.

Stayed in June 2024

Location is amazing. Close to Banff without being right in town with a lot of tourists and traffic. Feels like being in a private cabin in the woods. We saw an elk and her baby walking through the parking lot very early one morning. Also a white tail deer came right up to our window. Property is kindly dog friendly. Our dog had a great time. Amazing outdoor hot tub that was never busy. So we had opportunities to have tub to ourselves or maybe 2 other people. Never over crowded. The on site restaurant is called the Prow and their food was outstanding. Highly highly recommend the Beef Tenderloin, the apple pie , and pancakes with orange cream for breakfast.

Stayed in June 2024

Had a difficult time with the tvs. We had hoped to watch a movie but struggled to get them to work. The sound from the people below us was loud.

Loved that it was fully equipped, and the fire place was fantastic.

Stayed in June 2024

The only item was that the heater took a long time to warm up the room.

Loved the resort because the scenery was awesome, the room was good and the restaurant food was great. Otherwise, will plan to stay again in 2 years. Thanks

Stayed in May 2024

Bathroom was dated and shower was poor

Beautiful lodge with a log fire Beds were comfortable and staff were excellent

Stayed in June 2024

Smoke alarm often went off when we had the fire on.

Very well appointed suite with open fireplace and small kitchen. Very comfy and stylish place. Right next to a bus stop straight into town or an easy walk. TV with all apps available.

Stayed in May 2024

Shower-

Beautiful

Stayed in June 2024

The room felt a bit cramped with the 2 double beds - but for a family or 2 friends it would have worked well. The lighting was also quite dim - would have done with a better positioned light on one half of the room

Fire in the room - very rustic cabin vibes. Hot tub and gym was a good addition

Stayed in May 2024

No dislikes, we loved it here. The rooms are a little dated, more so the shower room. But this didn't cause us any problems at all.

We loved the Buffalo Mountain Lodge. It's about a 1mile walk from the main town (up and hill) but would still recommend as it's lovely being out of the township. The staff were great, the beds were really comfortable, log burner and lovely balcony. Gym facility was fine and they had seperate shower/changing rooms we used after checking out; these were both clean and spacious.

Stayed in May 2024

Some fixtures dated. But not that it distracted from the overall ambience

Amazing location and great rooms/cabins

Stayed in May 2024

The only thing that I didn’t like about the property was that the room did not have a refrigerator.

Very comfortable beds and a good restaurant on site. Good customer service!

Stayed in May 2024

No fridge, no microwave. Restaurant staff varied in efficiency. Tight parking spots, first come first served. Ground floor rooms suffered from walking noise from 2nd floor.

Elegant resort. Real fireplace in the room.

Stayed in May 2024