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Reviews of Best Western Plus Regency Inn and Conference Centre 3 stars

32110 Marshall Road, V2T 1A1 Abbotsford, Canada

#13 of 18 hotels in Abbotsford

Guests' Choice

Review score

Based on 866 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 20 June 2024

    7.0
    Pretty good
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Breakfast was nic w

    Stayed in June 2024

  • Reviewed: 14 June 2024

    7.0
    Good experience.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast room was slightly smaller for bigger groups (Salvation Army was visiting which made other guests look for room to sit and eat).

    The front desk staff was very friendly.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location

    Stayed in June 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    restaurant was closed

    easy checkin

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were booked a night and requested a last minute extra night which we were then charged almost double the price of the first room. The location of the breakfast room is located in a different building. Staff were mostly lovely but always seemed distracted and on personal cell phones.

    The location was amazing. Right near a main road for access to shops and restaurants. The hotel had a restaurant on the same lot which was nice and easy if you don't want to go far. The rooms were nice and comfortable. Breakfast was included and enjoyable.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Returning Custer
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Disappointing breakfast. Overly processed.

    Quiet, early check in. Nice staff. Location for our purposes.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was very clean and the Continental breakfast was fantastic. Staff were helpful and friendly, they also went above and beyond when they found out why we were there.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Overall our stay was comfortable and restfull.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Smoke smell in hallway but didn’t see anyone smoking. The wood cutlery with the breakfast (which was good) worked very poorly. One of the queen beds (even though we didn’t use it) is placed so close to the closet wall that one would have to go over bed to get to right side (poor building design).

    Room very clean and was able to reduce heat to desired comfort level. Well stocked room.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Far better than the over nighter we used it gor!!
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very conveniently located hotel tor us. Arrived Vancouver airport 7pm, arrived 9pm - over night stop before onward journey on our first Canadian road trip (towards Banff). Hotel much cheaper than for example we stayed in Vancouver. Room very comfortable, spa bath in bedroom (lovely) separate bathroom and shower. Breakfast plentiful, varied filling. Staff very polite and helpful. Small indoor (slash) pool and jacuzzi and a separate fitness room we didn’t use - but the jacuzzi would be fabulous after a long walk etc. Felt uncomfortable only staying the one night, as the hotel was a means to an end for us yet deserved more from us (I know what I mean!!). Planning on a staying again next year August/September - and with some research hope to stay here for more than one night, and not just an over nighter!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    One of my favourite hotels
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good parking, restaurant on site, good complimentary breakfast, clean, comfortable room

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean. New looking

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows were a little firm

    Easy access from highway. Breakfast was delicious.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Stopped for work. Everything was fine.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Breakfast was excellent

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location to airport

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Overall good with this value.
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    Room 564 Small bathroom, hairdryer needs some cleaning as guests use it with lotion hands, ventilation in the bathroom have a small 'pop' sound during the night every 15-20 mins. Want some real salad for breakfast on the next visit.

    Efficient check-in and out, polite staff, clean, large, comfy bed....

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Enjoyable.
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom layout with sink outside tub and toilet area.

    Location was perfect for our needs. Breakfast was beyond our expectations. Room was comfortable and staff friendly and helpful.

    Stayed in February 2024

  • Reviewed: 21 March 2024

    8.0
    Comfortable and convenient
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location appropriate for my work requirements

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    I would stay again for sure a little pricey
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kinda of weird to check in at one building then have to cross the parking lot to get to the room in another building.

    Good location, friendly staff and clean room.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Overall a great stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Pricier than other hotels. Room a bit small.

    verly cleanand staff was helpful and friendly. Location was great for our hockey tournament. Included breakfast.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    8.0
    Would stay again.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All good, except for over our budget. No discount with Booking.

    Clean and cozy with nice breakfast and restaurant with good food. Close to hospital. Warm welcome.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The booking.com site did not have the dog friendly logo on the main page, so did not bring our dog. We did manage to find someone to watch our dog, or would have had to find another place to stay. But this motel is central for us to visit with my mom. The logo used to be on the site - but taken down for some reason.

    Nice place to stay - the staff are very friendly. The meals in the restaurant are well priced and good.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Satisfied one bad experience noticed rat outside the building
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast

    Breakfast ok

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    It suited our needs very well
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the layout of the bathroom with the sink in a different room from the tub & toilet.

    The breakfast was great. The location was too.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Great facilities, easy to access, never been overbooked during any of my stays.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Having to register in one building than walk across to the actual building where the room was, is difficult as one would pull up to the lobby, step out registar, then park. This property doesn't have a drive around lane and if you have a larger vehicle you are forced to conduct a multi point turn at the rear of the primary building with lobby then park across the lot at the building where you room is. Only one of the rooms of many I have used at this location had some issues with bathtub hot cold identification and there was always running water that could be heard from the room above. (possibly a faulty toilet)

    Hotel was easy to access from freeway, close to downtown, visible. Ample parking near the entry area, well lit, clear of snow. Property felt safe to move about, the building was secure at all times.

    Stayed in March 2024

Showing 1 – 25

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