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Reviews of Best Western North Bay Hotel & Conference Centre 3 stars

700 Lakeshore Drive, P1A 2G4 North Bay, Canada

#16 of 22 hotels in North Bay

Guests' Choice

Review score

Based on 178 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 6 July 2022

    4.0
    wish there were removations done to theplace
    • Leisure trip
    • Couple
    • King Room - Second Floor
    • Stayed 4 nights
    • Submitted via mobile

    not clean and run down

    EV charging station

    Stayed in July 2022

  • Reviewed: 4 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - First Floor
    • Stayed 1 night
    • Submitted via mobile

    We love the breakfast and always choose the option that offers it. We love the temperature of the pool

    Stayed in June 2022

  • Reviewed: 20 June 2022

    4.0
    I guess it’s expected to take people’s hard earned money for granted!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly/First Floor
    • Stayed 1 night
    • Submitted via mobile

    I used to take my children there years ago so they could swim in the winter at the great pool they had. Would get with points. Hotel then was tired, now it is utterly exhausted. Even though no smoking, I think the carpets are from the old smoking days as they wreaked of some sort is stale smokey stench. As for cleanliness, in the bathroom on the tub was the last clients earring stud. Kinda hard not to miss. Wonder how much else was MISSED. Won’t be ever going back.

    Not much

    Stayed in June 2022

  • Reviewed: 29 May 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly/First Floor
    • Stayed 1 night
    • Submitted via mobile

    We loved the pool was the perfect temperature and the breakfast was amazing. We're definaley coming back again for another staycation movies right up the road was a clean nice place comfy beds free parking

    Stayed in May 2022

  • Reviewed: 15 April 2022

    10
    The whole staff at this hotel were amazing! They were helpful and courtesy to me and my family.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    The hotel manager was great! I had explained my husband passed away and me and my children were there to get away and have sometime to ourselves and after I said that manager said if we need anything to let them know and they'd try there best to accommodate me and my family. It made me feel at ease and I felt happy that this nice lady who didn't know us but took into consideration that we were grieving and wanted to make our stay enjoyable and made us feel like we were taken care of, no worries just enjoy your stay and enjoy the pool with your kids ❤. Me and my kids are actually planning another trip to North Bay in a few weeks because the service was so excellent at this hotel my kids want to go back. Thank you Laura for taking the time to make me and my kids feel so at home here.

    Stayed in March 2022

  • Reviewed: 2 March 2022

    5.0
    It was OK, but I don't think I would stay again, given other options.
    • Leisure trip
    • Solo traveller
    • Queen Room with Sofa Bed - First Floor
    • Stayed 1 night

    Lots of areas look rundown and in need of repair. Chair in my room looked like it was obtained at a garage sale, (ripped and worn). Exterior entrance doors need to be replaced, they look like they have been band-aid repaired over and over. Room desks and tables show signs of damage (chipped corners and missing veneer) Thermostat in room was not secured onto wall properly.

    Nice lobby and front foyer, the restaurant was playing some nice jazz that I listened to while I was sitting in the foyer. Breakfast was good, nice to have a menu breakfast, rather than a buffet pick and choose breakfast.

    Stayed in March 2022

  • Reviewed: 21 November 2021

    10
    are favorite motel
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly/First Floor
    • Stayed 1 night
    • Submitted via mobile

    it was great 👍

    Stayed in November 2021

  • Reviewed: 12 October 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    The receptionist on the morning shift

    Stayed in October 2021

  • Reviewed: 12 September 2021

    5.0
    Tired, older hotel in need of renovation. No view or lake access. Great breakfast!
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed - Second Floor
    • Stayed 1 night

    Location is close to the lake, but there is no view or lake access. The hotel is generally old and run down. Stairs and hallways are particularly in need of renovation.

    Room was spacious and comfortable. Complimentary breakfast was made-to-order and was excellent.

    Stayed in August 2021

  • Reviewed: 12 September 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Beds too soft. Toilet not flushing properly. Generator or rooftop hvac so loud outside my room it kept me up half the night.

    Stayed in August 2021

  • Reviewed: 6 September 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Pool was cold , air conditioner was very noisy

    It was clean

    Stayed in September 2021

  • Reviewed: 6 September 2021

    5.0
    It was ok.
    • Leisure trip
    • Solo traveller
    • Queen Room with Sofa Bed - Pet Friendly/First Floor
    • Stayed 2 nights
    • Submitted via mobile

    Food. Couch could use some cushions for support. There was no electric kettle.

    Staff.

    Stayed in September 2021

  • Reviewed: 1 September 2021

    10
    Hospitality at its finest!
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    The employee , Lise was great! She checked us in and was so friendly! I am so pleased with our stay there, will come back for sure!

    Stayed in August 2021

  • Reviewed: 1 September 2021

    10
    Thanks!
    • Leisure trip
    • Couple
    • King Room - Second Floor
    • Stayed 2 nights
    • Submitted via mobile

    We had a great time celebrating my husband's birthday! Big shout out to Tammy and staff in the lounge! Made our stay extra special and made us feel at home - thank you again!

    Stayed in August 2021

  • Reviewed: 5 August 2021

    3.0
    Pets not that welcome!
    • Leisure trip
    • Couple
    • King Room - First Floor
    • Stayed 1 night
    • Submitted via mobile

    The front desk staff treated us like second-class citizens when they found out We were travelling with our dog. We booked the room over two weeks ago, noting at the time of booking that we were was travelling with our dog. We arrived at the hotel and were signing in. We mentioned that our dog wears with us. The desk clerk rudely said that we couldn’t have the room we’d booked because the room wasn’t pet friendly. She booked us into the only other room she had that was pet friendly. It turned out to be an old dirty and smelly room. Clearly they think all dog owners don’t care about cleanliness. It gave us the heebe jeebies. We stayed as there wasn’t another option. In the morning at about 7:30 AM, we were awoken by the smoke alarm in our room. There wasn’t a fire we don’t smoke and we were asleep. Our dog went into a panic attack. We had to get up pack up and leave just to calm her down. The hallway smelled like weed and was dark. There wasn’t really anywhere outside for the dog to P either. The restaurant was the one shining star of the whole experience. We give it a 10 out of 10. It should be noted that they did give us a lower rate for the room. And sent an email apologizing for the inconvenience. Kudos to Best Western for that. We will not stay at this Best Western ever again.

    The restaurant was great restaurant staff very friendly and accommodating.

    Stayed in August 2021

  • Reviewed: 1 August 2021

    4.0
    Overall disappointed
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - First Floor
    • Stayed 2 nights
    • Submitted via mobile

    Bed squeaked alot, especially above us, rooms are not sound proof The bed were terribly hard No extra blanket or pillow Smoking vestibule just outside back entrance/ exit

    Room was clean

    Stayed in August 2021

  • Reviewed: 26 July 2021

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Second Floor
    • Stayed 2 nights
    • Submitted via mobile

    🤔👍🏻👌

    🏄🚣🏊🤽

    Stayed in July 2021

  • Reviewed: 19 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - First Floor
    • Stayed 1 night
    • Submitted via mobile

    .

    Super helpful check in. Great location. Excellent value

    Stayed in July 2021

  • Reviewed: 5 October 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - First Floor
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    Everything they had to offer

    Stayed in October 2021

  • Reviewed: 16 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed - Pet Friendly/First Floor
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything was perfect

    Stayed in September 2021

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - First Floor
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Sofa Bed - Pet Friendly/First Floor
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 22 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed - Second Floor
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - First Floor
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

Showing 76 – 100

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