401 Banff Avenue Box 1017, T1L 1A9 Banff, Canada
#20 of 48 hotels in Banff
Guests' ChoiceBased on 1050 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 13 November 2023
Macaley
CanadaThe cafe wasn’t the greatest. My drink didn’t taste very good. Breakfast was ok. And the myself and other guests in the pools didn’t know about the jet buttons until after we left as there are no signs or anything.
Location was great! Super close to main banff. We walked everywhere. Everything was clean. And quiet. Staff was amazing.
Stayed in November 2023
Reviewed: 6 November 2023
James
CanadaParking just no parking space underground or outside. Had to park about 4 blocks away. Hot tub needs to open earlier than 9 am. At least 8 am.
Excellent selection , one of the best breakfast provided by a motel
Stayed in November 2023
Reviewed: 18 October 2023
Rafael
United StatesBreakfast
Location
Stayed in October 2023
Reviewed: 17 October 2023
Julie-anne
AustraliaNothing to dislike!
It was quiet, close to facilities, beautiful views from room.
Stayed in October 2023
Reviewed: 17 October 2023
Matt
AustraliaDidn’t like the pillows.
We were in a larger room and it was very comfortable. Well located to Banff town. Ample parking.
Stayed in October 2023
Reviewed: 15 October 2023
Sadidzulhimi
MalaysiaThe washer dryer is a plus, 2.5 dollar each. Though they had limited timing on it, need to plan your laundry as it's placed next to a room, believe it was 9AM to 10PM. Also there were couple of nights when the aircond smells weed, maybe the guys around the air intake was smoking one, so I did not like that especially with kids around.
Stayed for 4 nights. Room as per the picture. Very large indeed. The shower was good. Breakfast was superb, Good options to start the day! Daily housekeeping with towel change. Nice cafe downstairs.
Stayed in October 2023
Reviewed: 14 October 2023
Viktoriia
CanadaWanted to sleep in but at 8 am there was very noisy near our room , some constructions near the pool.
Nice location, comfortable beds, good breakfast ( if there were any vegitables added to that breakfast would have been perfect)
Stayed in October 2023
Reviewed: 13 October 2023
Helen
CanadaBedroom area is right at entrance to the room and bed very close to the door
Good location in Banff, close to shops and restaurants and bus stop
Stayed in October 2023
Reviewed: 12 October 2023
Diane
CanadaNothing
Size, cleanliness, location
Stayed in October 2023
Reviewed: 11 October 2023
Christine
IrelandThe hot tub was closed for maintenance, one big reason why we stayed here as we wanted to relax after a long journey
Location was great, room was great, views were great
Stayed in September 2023
Reviewed: 9 October 2023
Bernadette
CanadaNo complimentary bottled water but it’s not a big deal however it’s a plus point if they add it in every room
Spotless bed sheet and pillow and cleanliness of the room. No any sign of bugs or any insect
Stayed in October 2023
Reviewed: 5 October 2023
Arla
United StatesRoom was a little small.
Good breakfast.
Stayed in September 2023
Reviewed: 1 October 2023
Rob
United KingdomThe room was very small, and the lack of a chair was surprising. Good to have a fridge, though, and the bed was very comfortable.
Brilliantly located for downtown Banff and local hikes. Staff were friendly and helpful, and the buffet breakfast was good.
Stayed in September 2023
Reviewed: 1 October 2023
Che
United StatesRoom is a little bit small
Convenient location , very nice breakfast service
Stayed in September 2023
Reviewed: 28 September 2023
Albert
CanadaCharge me damage deposit but haven’t reverse the charge yet.
Easy to find
Stayed in September 2023
Reviewed: 25 September 2023
Andrew
United KingdomThe rooms are a bit small
A great location, right in the middle of the town. Excellent off road parking.
Stayed in September 2023
Reviewed: 24 September 2023
Stephen
United KingdomBanff is quite expensive
Good location, easy walk to the town centre, lots of coffee and food shops nearby, friendly helpful staff
Stayed in September 2023
Reviewed: 18 September 2023
Lance
New ZealandBreakfast area a little cramped
Large beds
Stayed in September 2023
Reviewed: 18 September 2023
Erika
AustraliaGreat location near town centre, buses and supermarket. Liked option of getting breakfast to go.
Stayed in September 2023
Reviewed: 14 September 2023
Joanna
AustraliaA little expensive
Great location, spacious modern room, staff friendly, good breakfast included in rate
Stayed in September 2023
Reviewed: 29 August 2023
Thomas
United KingdomNo bar facility in evening.
Great room with good view. Good breakfast and cafe facilities. Pleasant outdoor seating. Great pool and hot tub.
Stayed in August 2023
Reviewed: 28 August 2023
Paula
United StatesThe pillows are horrible. Seemed to be a common problem as other guests we spoke with complained of this as well. Comfort is important, and I’ve never had a worse sleep. Other guests said they used the towels instead.
Great location. Free parking.
Stayed in August 2023
Reviewed: 28 August 2023
Sally
United KingdomBedroom overlooked the pool. Air con noisy going on and off all night.
Good bedroom layout and close to town. Enjoyed the hot tub
Stayed in August 2023
Reviewed: 19 August 2023
Mei
JapanThe breakfast venue was too small and we had to queue up. There was a weird squeaking sound in the room at the random times (maybe hot water plumbing sound??)
Near downtown Banff. The room and bathroom were spacious.
Stayed in August 2023
Reviewed: 14 August 2023
Svatenko
United Arab EmiratesBreakfast is quite poor for such a price for a room, rooms on the ground floor with access to the street are not very comfortable, since the windows immediately face the main street, we changed the room to the floor above
Very nice staff, the room was clean and big enough, very cool soap accessories, good location right on the main street, everything you need was present in the room, there is parking
Stayed in June 2023
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