2031 Dundas Street, N5V 1P6 London, Canada
#29 of 29 hotels in London
Guests' ChoiceBased on 118 hotel reviews
4.3Cleanliness
5.4
Comfort
5.3
Location
6.2
Facilities
4.8
Staff
6.3
Value for money
5.2
Free WiFi
3.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 November 2023
Dwayne
CanadaWindow s
Location
Stayed in October 2023
Reviewed: 18 October 2023
Dibya
CanadaThe bathroom setup was very awkward
Stayed in October 2023
Reviewed: 12 September 2023
Bernard
CanadaIt was uncomfortable because I didn't feel particularly safe.
Stayed in September 2023
Reviewed: 26 June 2023
John
Canadait was in the old part of the city.
had a roof over my head.
Stayed in June 2023
Reviewed: 12 December 2022
Matt
Canadaroom was ice cold when we got there. couple of lights burned out. no cable tv. only roku.
location was quite convenient. staff was good to deal with.
Stayed in December 2022
Reviewed: 22 September 2022
Shawn
CanadaWi-Fi was horrible always had to switch back n forth between networks
Stayed in September 2022
Reviewed: 5 September 2022
Helen
CanadaVery unsanitary. Mattresses are filty, very old, lots of stains, big holes on the mattress, burn from a cigarette. Very old furnitures. Old bathroom towels. Not properly clean. Very poor customer service. One employee was very rude, she threw to us the toilet paper instead of giving it to us. Washroom has no toilet paper. Not suitable to run as a motel at all. They don't have a concept how a motel would look like and how customer service should be.
Location
Stayed in September 2022
Reviewed: 18 August 2022
Anna
CanadaAlmost everything, I was afraid to touch anything. Upholstery, surfaces of furniture, blanket ( with a collection of dust), hanging electric cords, sticky switches, walls, doors, bathtub and bathtub curtain (it looked like an old rug) did not invite. Reception area awful.
No breakfast, location OK. Window curtains - nice. The owner, untidy himself, but pleasant to talk to, big +
Stayed in August 2022
Reviewed: 12 July 2022
Wilson
CanadaThey don’t provide breakfast, wifi, soap, shampoo, conditioner. They have an impolite, rude, not educated lady attending the front desk. I paid for 3 nights $152 cnd. I add 1 more night and they charged me $94 cnd.
Location
Stayed in July 2022
Reviewed: 6 July 2022
Simone
CanadaSeen a rat in the room when I turned on the light when got there.
No breakfast.
Stayed in June 2022
Reviewed: 7 June 2022
Christopher
CanadaNo remote for tv, showerhead was missing, Blanket smelled to bad to use.
The price was good
Stayed in June 2022
Reviewed: 25 October 2021
Mcintosh
CanadaWas nice quiet and relaxing
Didn't have a working tv
Stayed in August 2021
Reviewed: 23 October 2021
Boucher
CanadaSee above. The only thing I liked was it was clean and the bed was comfy. Walls are so thin you can hear people coughing and chatting next door.
What breakfast? Had one hand towel no face cloth or bath towel. 2 sheets on the bed, no blanket.POOR INTERNET. I was not given the password when I checked in and every time I phoned the message data was full. I could not get the front desk. I am handicapped and cannot walk that far to ask such a simple thing which should have been given me upon arrival. There aren't enough wall plugs for charging computer items. I also have a CPAP and had to search for the plug behind the bed. The Light was brighter outside my door than inside. What is that tiny little fridge doing on the floor? There is plenty of space on the desk??
Stayed in October 2021
Reviewed: 19 August 2021
Margaret
CanadaThe cob webs .. the curtains that didn’t go from window edge to window edge .. the chair with the stuffing coming out .. the used tissue was on top of the base board heater
It was a room to rest a weary body .. fairly comfortable.
Stayed in August 2021
Reviewed: 14 June 2024
Sylvester
CanadaI was charged an extra $150 on my credit card and will not be using booking.com again. The room was filthy. There were no blankets on the bed, and we were given some that were very questionable. I was looking for a last-minute stay for my family, and we are somewhat traumatized now. Facility smelt like harsh chemicals . The family did not seem interested at all in running this facility. It should be shut down or used as a homeless shelter.
One friendly man greeted me..
Stayed in May 2024
Reviewed: 2 May 2024
Geminijimzy
CanadaChanged room twice at10pm late arrival from highway drive and nothing clean and ready. Bugs in bed and bathroom tub Stains on sheets /yellow'sh in No heat Radiator unsafe exposed color No wifi No cable No room phone No answer service or cleaning service Maintenance worker cleans room 70 % residential long term low income rental with pitbulls and large dangerous k9
Nothing. There were and are Gangs, Drugs Owner swore at me and name calling
Stayed in April 2024
Reviewed: 6 November 2023
Jason
CanadaVery dirty, ill kept
Parking was ok
Stayed in October 2023
Reviewed: 6 August 2023
Hainey
CanadaTv reception
Location was good
Stayed in August 2023
Reviewed: 20 July 2023
Sarah
CanadaExtremely disgusting. The photos did not match what the rooms were. I found leftover drugs on our nightstand. Our doors would not lock. The beds would sag and stank. There was prostitutes and drug dealers litered throughout the parking lot and all hours of the day and night. This place should be condemned
Stayed in July 2023
Reviewed: 17 July 2023
Jody
CanadaThe internet sucked for the TV
How clean and friendly nice layout and I love the fact that it had Netflix and stuff like that
Stayed in July 2023
Reviewed: 27 May 2023
Lang
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 9 April 2023
Lindon
CanadaEverything
Nothing
Stayed in April 2023
Reviewed: 30 March 2023
Kelly
Canadaupon arrival, I had no toilet paper. I did however find a crack pipe. So obviously my room was not cleaned. My room was freezing and I had to call the front desk to get the heat turned back on. There is a constant amount of traffic going in and out of one of the other rooms all hours of the night. I highly do not recommend this motel unless like me you are desperate.
close to airport
Stayed in March 2023
Reviewed: 22 March 2023
Darrin
United StatesRoom could have been a bit cleaner, Some cup circles on the tables and a discoloured shower curtain, but really, I have seen much worse. :)
Plenty of places to eat in the area. Price was right. Staff was helpful.
Stayed in March 2023
Split, Croatia
Paris, France
Gaithersburg, USA
Kathmandu, Nepal
Rome, Italy
Roseau, USA
Rijeka, Croatia
San Francisco, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content