The hidden charges, it would have been good to know about the additional taxes on every extras incurred on meals and drinks. Also, there is no water or tea and coffee in the room.

The hotel was perfect

Stayed in December 2024

There’s only one thing that is not up to the rest of the hotel: the wifi. It disconnects permanently and you have to go through the process all the time. Really not ideal for a hotel of this category

Location, staff, breakfast, Pool, Sauna

Stayed in January 2025

The fact that I had paid for 03 people and the room only had bed for 02 people

Stayed in December 2024

Exelent

Stayed in December 2024

I register the embarrassment caused by the window cleaning service carried out by climbers without any prior notice. At the time the professionals started work, we were in the room and without clothes, believing that we had guaranteed privacy. The window was only with the curtain closed, since the blackout, standard for night use to avoid outside light, was not in use because it was morning. This lack of communication and preparation generated extreme discomfort, something unacceptable in an establishment of this size. An embarrassment that I have not passed in any national or international hotel in places with the 5-star category. In addition, the shower in the room had problems, not working properly during our stay. I did not communicate immediately because I did not want to be bothered with maintenance service during the short stay.

Very good location and assistance.

Stayed in December 2024

Definitely 5 star Staff excellent

Breakfast fantastic everything was the best

Stayed in December 2024

From staff to the view, this hotel is perfectly located in Barra da Tijuca area. You enjoy the beach just crossing the street, have one of the best breakfast I’ve ever had in Brazil (variety, quality and typical food), many convenient services like touristic tours, swimming pool, and a super comfortable room.

Stayed in December 2024

I wish the windows could be opened more than the small gap allowed. I hate air conditioning.

Comfortable clean

Stayed in October 2024

The WiFi is terrible

Great staff

Stayed in October 2024

No había piscina

Stayed in September 2024

Clean , staff was on top level

Stayed in September 2024

We had trouble with a language barrier. Some of the people spoke very situationally driven English. They could speak well enough to check you into the hotel, but they couldn't answer questions. We had a situation happen with using their laundry service. We didn't know what they wanted and they couldn't explain it to us. They did try and their English was much better than my Portuguese.

The breakfast was fantastic. It was a buffet, but they also provided cooked to order items. The hotel was across the street from the beach. The nearby restaurants were great. The room was nice.

Stayed in August 2024

We loved the location, it was right beside the beach and there wasn’t too much congestion of traffic on the road making it easy to order an Uber etc into Rio’s main city

Stayed in August 2024

Do not have any water included, not even a bottle.

Stayed in August 2024

It said beach view, but it was only a side view.

Very clean and really good breakfast!

Stayed in July 2024

For this price they should at least provide one bottle of mineral water each day. Also, there should a box of tissues in the room and a kettle with some hot drinks such as tea or coffee.

The cleaning level in the hotel is excellent and the staff members are friendly. The location in front of the beach is perfect with a great view.

Stayed in July 2024

No big issues, overall a dated five star hotel from the mid 1990's. No shoe polish, no tea and coffee making facilities in the room. Room facilities are dated (there's only one shower head (not moveable and fixed to the wall ) in the bathroom, old telephone, old furniture, not enough power sockets for two guests). To charge the laptop, a transformer was needed, which was not available at reception. Its far from tourist attractions (about 50 mins by car from Copacabana with light traffic), but Uber was cheap, safe and easily available.

Located right opposite the beach, the hotel is only separated by a busy road from the white sands. I was on a very high floor with a side sea view, the noise from outside could only be heard when the window was open, so excellent insulation, also no noise from neighbouring rooms. The room was big, very clean. Bed and pillows were comfortable. The electricity plugs worked with European mobile phone and toothbrush charger. Wifi was decent. Wonderful views from the room and the 17th floor rooftop. with pool. Bar on the rooftop had selection of average light food and drinks with decent prices and open until midnight. Breakfast room had large choice of everything, was tasty with many local fruits and vegetables. Excellent Brazilian steak restaurant next to the hotel. Safe area, easy to walk around. Pharmacy next door sold mineral water.

Stayed in July 2024

Everything was perfect

Loved everything

Stayed in June 2024

The room didn't have a coffee and tea station.

The bed was very comfortable , the bathroom was beautiful and clean. Breakfast was excellent and the service at the restaurant was fit for a King or a queen.

Stayed in June 2024

The room hadn't have basic equipment like electric kettle or complementary tea or coffee (probably not that common in Brazil as we didn't receive them in other hotels as well)

Breakfast was great but the same thing without any change for 7 days that we stayed. Location was great, one of the cleanest and safest beaches of Rio; If you are interested in the clubbing or night life or busy beach vibe, probably not your best option but as a family with two kids, we definitely enjoyed the location more than Copacabana (we stayed there as well)

Stayed in May 2024

a bit expensive. and breakfast was also expensive.

breakfast and location are super.

Stayed in March 2024

Extras prices very high

Location

Stayed in June 2024

The wi-fi was abysmal, it got disconnected every few minutes, frustrating as hell. Can’t believe a 5-star hotel has such a crappy wifi service.

Location, cleanliness, the pool and elevators.

Stayed in June 2024

No significant complaints

Initial room was poor with 3 beds and broken window but was moved promptly Friendly helpful staff

Stayed in May 2024