Everything perfect

I really liked the pool area nearby the lake , and the room very clean and nice.

Stayed in November 2024

NA

Comfortable and authentic

Stayed in October 2024

No complaints

The architecture of the building is outstanding. Clean, beautiful, elegant. Right by the lake. The facilities are great. The included breakfast is excellent! The staff are all courteous and unobstructive. The rooms were all redone over the COVID period and are fresh and modern.

Stayed in October 2024

the rooms were supposedly non-smoking but they smelled terribly of cigarette smoke.

breakfast was great! hotel staff very friendly and welcoming - we only speak english and they made every attempt to help us communicate!

Stayed in September 2024

Nothing to complain

I love the view

Stayed in July 2024

Nothinh

Excellent choice

Stayed in August 2024

There was no cloths iron.

Loved the views of the lake. Beautiful.

Stayed in June 2024

N/A

Lake View

Stayed in July 2024

There are special areas at the pool where you can't stay (only for VIPs) - but you don't know this and you get informed in a very rude way. Not very nice. Everything else was very good.

The best hotel in Brasilia. Directly at the lake. Super large and clean rooms. Very good breakfast buffet.

Stayed in June 2024

When we arrived I felt that the staff was a bit judgmental/rude when my boyfriend said he did not speak Portuguese. You would think at a big hotel like this it would be more acceptable and they might have someone available who speaks English. I do speak Portuguese, but they even asked me at the valet if i was “sure” i was in the right place. The WiFi was awful - i am shocked people are able to work from here. We also struggled with the bathroom door, which was heavy and made of glass and would slam a lot, we were worried it would break.

Ridiculously comfy beds! And the breakfast was amazing. The pool looked lovely but we didn’t have a chance to use it. Lots of peacocks everywhere which was pretty cool.

Stayed in June 2024

The breakfast spread was limited and could have been better.

The location of the hotel and pool was great!

Stayed in May 2024

Anything

The hotel is a true five-star hotel. From staff to infrastructure, everything works amazingly good. I had a problem with may checkin, because may room wasn't ready even by 16h00 and checkin starts at 14h00. But the staff was very supportive and provided me compensation with a late check-out with no costs, which was great for me, but if I had other plans for my next day it may not could worked out.

Stayed in June 2024

I believe the breakfast has many options but the breads could be fresher.

Comfortable and nice view.

Stayed in April 2024

Price is expensive for an hotel : 1- you don’t even get 1 free bottle of water, shame 2- no iron in the bedroom you have to ask and pay for pressing 3- products in bathroom , basic one and no teeth brush 4- terrace but no furniture, so can’t use it

Nice hotel, in front of the lake. Good breakfast, but not the best for a 5* hotel I have tried. Bedroom is enough big with shower and both. Comfy king size bed

Stayed in May 2024

Everything is great!

Stayed in May 2024

elevators size

gym and breakfast

Stayed in April 2024

Little out of date, quirky.

Beautiful hotel in Brasilia. Pool was lovely!

Stayed in February 2024

The service is not to par. Some of the toiletries were not in the room and had to be asked. Some were never delivered. Also, I didn't like the fact that the valets did not have their name tags on them. That was so discriminating, as all other employees had them. Their bathroom facilities by the pool were old and run-down. Definitely, they do not follow the same level and standards of the outdoor areas and the hotel itself. That was so disappointing.

The room was great. The place and the architecture are beautiful. The spa service was very good, but it needs some maintenance and updating.

Stayed in February 2024

There is no shower gel (or soap) for the bathtub!

Stayed in March 2024

I miss more towels and robe in our suit and the breakfast was weak, the scrambles eggs was not good at all, and I have doubts about if was real eggs or just a liquid with a fake eggs like cheap hotels usually does.

Was very comfortable

Stayed in March 2024

Price is very high and it would be nice to have a free bottle of water and coffee every day . The hotel wouldn’t loose much and that would be just nice.

Wonderful view, great swimmingpool, fantastic breakfast. Kind people. It was very comfortable.

Stayed in February 2024

No iron available. Not really acceptable to have to pay just to iron a shirt. I had already paid to have this washed at previous hotel.

Stunning location. Rooms were amazing.

Stayed in February 2024

Nothing!

The room was clean and the bed was very comfortable. The breakfast is always "heavenly!" The pool area is spacious and the staff throughout the hotel are always kind. The spa provides a variety of experiences and everyone that I've tried has been amazing.

Stayed in January 2024

The short time.

Everything will

Stayed in January 2024