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Reviews of PortoBay Rio de Janeiro 4 stars

Avenida Atlântica,1500, Copacabana, Rio de Janeiro, CEP 22020-020, Brazil

#31 of 356 hotels in Rio de Janeiro

Guests' Choice

Review score

Based on 796 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    9.2

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Showing 76 – 100

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Room with Balcony and Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room was very comfortable and the staff was really friendly and helpful. The hotel had many facilities and the breakfast had a great variety kf choices.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    It has been my second time at Porto Bay and it keeps at the same good standard. Good atmosphere, food and reception.
    • Leisure trip
    • Solo traveller
    • Superior Room with Balcony and Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The gym requires better maintenance.

    The hospitality was great, from the check inn to out. I loved the breakfast! It smells good everywhere.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Great holiday in a great place
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Side Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Kind and hospitable staff, great location, excellent breakfast, amazing pool

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    only two elevators that can take a long time to come, understaffed at the restaurant for dinner so slow service

    Prosecco at check in, free early check in, balcony, quiet rooms, large and comfortable bed, AMAZING breakfast with 8 types of fresh fruit, smoothies and fresh fruit juices, fresh bread, god choice of coffees and teas to order, bottomless breakfast every day, friendly and helpful staff, excellent and well priced restaurant for lunch and dinner, free late check out, comfortable lobby, warm rooftop pool with beautiful views of the Copacabana, free pool towels, private sun-umbrellas and beach towels at the beach, staff will watch your belongings at the beach, very comfortable stay overall

    Stayed in December 2023

  • Reviewed: 7 December 2023

    10
    Best and the smartest choice to stay in Copa!
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    If I had to pick one, it’s the sofa in the room. It’s fabric and it’s showing its age

    Great location, exceptional breakfast, and excellent view from our balcony. In my opinion, much better value for money compared to the two more expensive hotels on Copacabana beach (Fairmont and Copacabana Palace)

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Just what I wanted
    • Leisure trip
    • Family with young children
    • Superior Room with Balcony and Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Lift took ages on occasions

    Friendly staff

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    Perfect location and amazing staff!
    • Leisure trip
    • Solo traveller
    • Superior Room with Balcony and Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Not the biggest deal but there was maintenance and repairs ongoing on my floor and at certain times it did get a bit noisy.

    The staff was extremely friendly and helpful! Thais was always going above and beyond to make my stay more pleasant! Isais who was in charge of the umbrellas and beach chairs was also great!

    Stayed in November 2023

  • Reviewed: 28 November 2023

    9.0
    Great place to stay on Copacabana Beach
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Electric plugs seemed a little questionable 🤔

    Location and view

    Stayed in November 2023

  • Reviewed: 28 November 2023

    10
    Amazing hotel and staff, location and views from the balconies it’s like a dream!
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing. We would like to stay longer.

    Amazing location, clean,comfortable and the view from the balcony it’s breath taken! We loved it! Simply beautiful!!!! Big thanks to Tamires, Thiago and Thays… all of them very helpful and thoughtful towards the guests. Breakfast it’s also amazing, lots of options, fresh items and friendly employees. We loved it! It was our first time at Porto Bay Rio but definitely it won’t be the lest. Looking forward to visit again soon.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    9.0
    Well placed
    • Business trip
    • Couple
    • Suite with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Too crowded

    Location

    Stayed in October 2023

  • Reviewed: 20 November 2023

    9.0
    Excellent stay right opposite Copacabana beach
    • Leisure trip
    • Group
    • Superior Room with Balcony and Side Sea View
    • Stayed 2 nights

    Breakfast was excellent! Wide variety of healthy options and quite delicious!

    Stayed in October 2023

  • Reviewed: 17 November 2023

    8.0
    Great views from the pool
    • Leisure trip
    • Couple
    • Executive Superior Room with Side Sea View
    • Stayed 3 nights

    Lack of a parking option for such a big hotel is very disappointing.

    Really good breakfast and excellent pool area with views along the beach.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    9.0
    Perfect Hotel to relax and visit Rio and Cocacbana
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The staff were exceptional! Accommodating, friendly and helpful. The hotel is perfectly positioned. The room very clean . Air conditioning great!

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Lunch Service was extremely slow on the rooftop, the food was good when we finally got it!

    Beach front Hotel with roof bar.Excellent Side view room of the Copacabana Beach. The restaurant has fabulous views of the beach..Very comfortable bed and room. The Hotel also has a section on the beach with deck chairs.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    Amazing stay and extremely nice staff. It was definitely a home away from home (with help) :)
    • Leisure trip
    • Family with young children
    • Superior Room with Balcony and Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    At first we booked a standard room which it needed a bit of TLC. We had an upgrade for a suite and everything is was just perfect!

    Very clean

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room with Balcony and Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bar staff on one of the nights stayed chatting with two guests and ignored other guests. We tried to get husband attention but didn't come. Instead of having another drink, we left.

    Accommodate was a little expensive however food and drinks were good value. Reception Staff very helpful

    Stayed in November 2023

  • Reviewed: 5 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The Caipirinha by the night shift in the roof top bar was mediocre at best.

    Very nice hotel at a great location next to Copacabana beach. We had a room with a splendid sea-side view on the Copacabana - a bit more expensive than other rooms, but worth the additional money. At the top there is also a great roof top bar with a small pool to cool down (however, the Caipirinhas are less good than on the breach promenade). Staff is very friendly (particularly German-speaking Sascha at the Front desk) and the breakfast ist wonderful (also in a nice room with sea view). All in all a very good choice!

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Enjoyable
    • Leisure trip
    • Group
    • Superior Room with Balcony and Side Sea View
    • Stayed 1 night

    The restaurant at dinner time was appalling service. Took over an hour first course to arrve, The stated menu did not have several of the items ordered -Soups

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Great location
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Side Sea View
    • Stayed 2 nights

    On our second morning we reported to reception that the toilet took a long time to fill up. That continued for our whole stay which was not ideal. The wait at reception was lengthy to check out as only one person was on duty (and also lengthy wait to ask questions during our stay). The lifts are small and often quite long waits for them too. Daily housekeeping was quite superficial.

    The location of this hotel is excellent - just across from the beach. The price includes beach chairs, towels and umbrella. The rooms have balconies which is a big plus. The breakfast was excellent (although it did take a bit of time for them to come round with tea). We ate in the restaurant one night and the food was very good (although it did take 40 minutes to come and the restaurant was not busy). The roof terrace is lovely.

    Stayed in October 2023

  • Reviewed: 4 November 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The rooftop pool and bar

    Excellent modern hotel

    Stayed in October 2023

  • Reviewed: 4 November 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Excellent

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Overall it was an enjoyable experience but when I return I will choose another hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View - Top Floor
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was too small. No counter top at all and no storage for toiletries. Hanging space was only for short garments and no hangers for pants. All our clothes were creased because of the hangers.

    Location was great. Breakfast good value. View from our balcony was stunning. Bed was comfortable and covers good quality.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View - Top Floor
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to say here

    That hotel is amazing!!! Well-located, clean, very nice staff, good food. Breakfast is awesome, with loads of options and lovely staff. The best part for me was the beach service with chairs, umbrella and staff to help us and mind our stuff. I would like to repeat again and leave here a good rate for all staff. Seriously, they were all so lovely and helpful.Very good team!

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Superior Room with Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    None we can think of…

    The staff were super helpful through your stay, the bed so so so comfortable and the view from the rooftop pool and bar was spectacular !

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Great hotel directly located at Copacabana beach
    • Leisure trip
    • Couple
    • Executive Superior Room with Side Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The facilities are a bit older and the rooms could get an update. However, everything was clean and comfortable.

    Located directly at the world-famous Copacabana beach. There are also a lot of good restaurants very nearby.

    Stayed in October 2023

Showing 76 – 100

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