Rua Engenheiro Gustavo Kaiser 165 , Campos do Jordão, CEP 12460-000, Brazil
#16 of 115 hotels in Campos do Jordão
Guests' ChoiceBased on 50 hotel reviews
9.4Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.3
Staff
9.6
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 7, 2024
Joseph
United States of AmericaThere was nothing I didn’t like.
The property was beautiful! I loved the scenic views.
Stayed in February 2024
Reviewed: February 1, 2024
Albiero
BrazilExcelente
Stayed in January 2024
Reviewed: December 26, 2023
Li
ChinaIf there is a photographer follow us to shoot the pictures or videos in whole process of riding, and make an official record, that’s will be great experience to each guest. I enjoy the experience of riding horse.
1. The environment is warmly and friendly. It’s the best hotel in Brazil that I have ever been. 2. The staff are really excellent. Lara accompanied us visiting the park in Campos do Jordão, we have a good conversation during the visited period. And Peter is good photographer to us. He shoot amazing photos and videos for us. We are surprised his skill. Each video was integrated his fantastic ideas. Huang is patient receptionist, he introduced us the party on Christmas Eve. We are fortunately to join it and having some photos with Santa Claus.
Stayed in December 2023
Reviewed: September 29, 2023
John
United States of AmericaAlthough we had limited meals at the hotel, two experiences stood out. On the positive side the indoor and outdoor breakfast areas were outstanding with an excellent buffet with additional a la carte choices. On the not-so-great side, we ordered we some friends a cheese platter in the evening that left a lot to desire in regard to freshness and taste. I should have returned it, but it was a bit awkward, as we had recommended the hotel. I believe they felt the same way, not an absolutely horrible experience but not up to standards for this hotel. On a minor note, the bicycles offered need a bit of better upkeep and that I advised.
All the staff was pleasant and ready to assist with any request. Hotel was completely upgraded from the old Orotur and really has a totally new configuration and modern vibe. Well decorated, comfortable and spacious rooms. Plenty of different spaces, indoors and outdoors, to relax and enjoy the "mountain atmosphere". The indoor pool, sauna, etc... were very nice and well managed with perhaps a few more square feet would have been better. It seems the hotel continues to build out several minor recreation areas that will make it even better. A very pleasant surprise at the end, as the car was returned washed!
Stayed in September 2023
Reviewed: September 21, 2023
Eitan
BrazilTenis court very bad maintained / very few facilities for babies / electronic music playing at the hotel all the time
Garden, restaurant
Stayed in September 2023
Reviewed: May 8, 2023
Roberta
United States of Americanothing
everything
Stayed in May 2023
Reviewed: February 22, 2023
Daniel
MexicoThe room and property amenities are amazing i travelled with 2 babys and it was amazing
Stayed in February 2023
Reviewed: June 7, 2022
Fernanda
Brazilyou have to pay coffee (expreso) in the breakfast buffet
People very kind and help to you to get a wonderful stay
Stayed in June 2022
Reviewed: April 18, 2022
Ives
BrazilPerfect location, all renewed, excellent staff (beginning with Concierge - helped us with all bookings/references), excellent food. Perfect hotel for Campos.
Stayed in April 2022
Reviewed: December 22, 2021
Guilherme
Brazilthe food
the Spa and the room
Stayed in December 2021
Reviewed: October 20, 2021
Leonardo
BrazilIn the first room that we stayed, we could hear the adjacent people talking and they were very loud. Luckily for us, the hotel staff were super friendly and offered a new room.
Great hotel! The staff is suuuuper friendly and they go the extra mile to make you feel comfortable! The hotel feels brand new and you can really experience the countryside. The fireplaces and restaurants are very nice!
Stayed in October 2021
Reviewed: October 17, 2021
Rodolfo
BrazilNothing
The accomodation, the garden, the public area, the staff and the location
Stayed in October 2021
Reviewed: October 4, 2021
Pedro
SwitzerlandPerhaps music too loud and too much
Great location, very modern and cool Staff very attentive and responsive Very Clean Good activities for children
Stayed in October 2021
Reviewed: October 3, 2021
Gustavo
United States of AmericaIt’s hard to say something, overall my family loved it.
The property has an outstanding facilities for a winter experience similar to places in Europe such as Alps or Colorado in the USA. It feels like an ultimate ski resort. I heard they will bring a snow machine to improve even better the whole experience. Really nice Gym and indoor pool with amazing views to the forest. Amazing restaurants and breakfast which by the way, one of the best pizza’s I ever had. Outdoor fireplace is amazing as well as the cozy areas to hang out with family and friends. Can’t say enough for the whole staff, they were super friendly!
Stayed in October 2021
Reviewed: September 9, 2021
Rodrigo
BrazilLack of air conditioning in the bedroom (only heat). Bedroom and bathroom decor is stylish but not well finished.
Several activities available for not only children bu also adults. Also like the public areas. There are many and all of them well decorated and spacious.
Stayed in September 2021
Reviewed: June 15, 2024
Valeria
BrazilThere are no comments available for this review
Stayed in June 2024
Reviewed: April 9, 2024
Sami
United Arab EmiratesThere are no comments available for this review
Stayed in March 2024
Reviewed: February 19, 2024
Adriana
BrazilThere are no comments available for this review
Stayed in February 2024
Reviewed: December 28, 2023
Rafael
BrazilThere are no comments available for this review
Stayed in October 2023
Reviewed: November 4, 2023
Diego
BrazilThere are no comments available for this review
Stayed in November 2023
Reviewed: October 27, 2023
Tamara
BrazilThere are no comments available for this review
Stayed in September 2023
Reviewed: October 23, 2023
Isabella
BrazilThere are no comments available for this review
Stayed in October 2023
Reviewed: September 20, 2023
Manú
IndonesiaThere are no comments available for this review
Stayed in September 2023
Reviewed: September 11, 2023
Bruno
BrazilThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
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