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Reviews of Hotel Iva & Elena 3 stars

Ski Center Studenetz, 4870 Pamporovo, Bulgaria

#98 of 205 hotels in Pamporovo

Guests' Choice

Review score

Based on 102 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 10 August 2024

    10
    Very good place in the mountain
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 1 night
    • Submitted via mobile

    All was well, nothing negative

    Room very clean, confortable, not noisy. Place very quiet and beautiful. Employees of the hotel very sympathetic.

    Stayed in August 2024

  • Reviewed: 5 April 2024

    10
    Really lovely stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was a bit crowded. No decaf coffee. The staff seemed uninterested. I wish more local breakfast options were available.

    The location is top. Parking is great. Rooms are comfortable and warm. They were very kind to accept our dog and we spent a lovely weekend there.

    Stayed in March 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 4 nights

    location

    Stayed in January 2024

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • One-Bedroom Suite Section Elena (child up to 5.99 years is for free)
    • Stayed 3 nights
    • Submitted via mobile

    We arrived at about 12 o’clock and requested an earlier check in, but it was possible only if paying half of the room price. The hotel was empty in that time and we found it a bad advertisement, but kindly promoting your business was never the strong part of the Bulgarians.

    The location is great. The apartment is really spacious and nice, also with nice view comparing to a double room, which is very small. The hotel offers parking, open and covered. That makes it very comfortable in the area.

    Stayed in December 2023

  • Reviewed: 23 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite Section Elena (child up to 5.99 years is for free)
    • Stayed 4 nights

    Seriously understaffed for this season.

    Clean, comfortable, cozy, perfectly situated. The food in the restaurant was very taste, although some of the items in the menu were missing.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    lack of staff

    Location

    Stayed in July 2023

  • Reviewed: 18 March 2023

    9.0
    Excellent weekend trip.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    To hot in the room even with the heating switch off.

    Very close to everything.

    Stayed in February 2023

  • Reviewed: 10 March 2023

    7.0
    great location.
    • Leisure trip
    • Group
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 1 night

    There was a bad smell near the restaurant.

    The location is perfect.

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Acceptable stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 5 nights

    Pillows could have been better. As a whole there is noting to dislike, but also there was nothing exceptional as well.

    Location was great one of the best in Pamporovo. From the spa I expected more but it was acceptable. The rooms were OK in size, they were clean. The bed and pillows were acceptable as well. The restaurant on site was very tasty. The Breakfast was almost the same every morning, with not as much variety.

    Stayed in February 2023

  • Reviewed: 20 February 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room Section Iva
    • Stayed 1 night
    • Submitted via mobile

    The temperature in the room was extremely high, as well as in the hotel.

    Location of the hotel is great, parking for guests available, breakfast was OK, staff were nice.

    Stayed in February 2023

  • Reviewed: 5 February 2023

    9.0
    I enjoyed my stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite Section Elena (child up to 5.99 years is for free)
    • Stayed 1 night
    • Submitted via mobile

    Food and location

    Stayed in February 2023

  • Reviewed: 30 January 2023

    7.0
    Great location, friendly staff and parking.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 3 nights

    The room temperature is very hot, not easily adjustable.

    The hotel location is superb, very close to Studenetz Ski Centre. Pet-friendly hotel, on-site parking and helpful staff.

    Stayed in January 2023

  • Reviewed: 15 January 2023

    8.0
    perfect location and somewhat good money for the value
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately we did not got a double bed as booked, it has been two single beds pushed together. The pool in the spa was cold and the steam room was way too hot.

    The Hotel is perfectly located right next to a ski-lift. Parking was included, which was nice as well. The rooms were tidy, clean and comfortable. The breakfast was quite delicious and the staff was friendly.

    Stayed in January 2023

  • Reviewed: 7 September 2022

    10
    Perfect.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    It was very nice and also the personal was so kind. Very good place to rest and give a nice an warm vacation.

    Stayed in September 2022

  • Reviewed: 13 August 2022

    7.0
    Good. We mostly enjoyed the nature.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    Few people were taking care of the reception and the restaurant. We waited a lot for our diner the first night.

    Good location.

    Stayed in July 2022

  • Reviewed: 2 April 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location just next to the ski slopes. The food was excellent.

    Stayed in March 2022

  • Reviewed: 28 March 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    very, very hot in the rooms

    excellent location

    Stayed in March 2022

  • Reviewed: 28 March 2022

    9.0
    Very nice accomodation
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    The caramel sweet at the restaurant wasn't that tasty. It tasted like boiled egg.

    Very clean bathroom, warm and clean room, tasty food at the restaurant, amazing breakfast. The hotel was next to the ski resort. Everything was really nice!

    Stayed in March 2022

  • Reviewed: 28 March 2022

    7.0
    Good choice for ski vacation
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 4 nights

    Breakfast was with poor variety and all the same for 4 days in a row. In addition the quality of the limited choices was not as what we expected. SPA center was quite small, we had to pay additionally for bath robes which was annoying. We stayed one day without remote control for the TV in the room and we did not get prompt support from the reception.

    The hotel has great location, just a step from ski center Studenec. Restaurant SUDJUK was cosy, the staff was very friendly and food was good.

    Stayed in March 2022

  • Reviewed: 26 March 2022

    10
    It was great.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 2 nights
    • Submitted via mobile

    -

    It was clean, hot and very comfortable .

    Stayed in March 2022

  • Reviewed: 14 March 2022

    8.0
    Awesome location, facilities need improving
    • Leisure trip
    • Couple
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 4 nights
    • Submitted via mobile

    Spa leaves a lot to be desired. Most of the rooms are quite small (we got the opportunity to change rooms and got 1 of the bigger ones). Bed is not that comfy and the pool table needs to be better maintained.

    The location is perfect, all areas are warm. The restaurant, while a bit pricey, serves very good food. Breakfast is on point. The whole thing is tied together by the staff.

    Stayed in January 2022

  • Reviewed: 12 March 2022

    8.0
    Overall, we had a very pleasant stay and will gladly return.
    • Leisure trip
    • Couple
    • One-Bedroom Suite Section Elena (child up to 5.99 years is for free)
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast could have been better, with more choices of local vegetables, fruit, tea, local breads, a la carte options. The waiters were somewhat inexperienced, forgetting orders, running out of basic things.

    perfect location, practically on the ski slopes. The hotel staff is very competent and friendly

    Stayed in March 2022

  • Reviewed: 28 February 2022

    9.0
    Great location next to the lift
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room Section Iva (1 child up to 5.99 years is for free upon availability)
    • Stayed 3 nights

    The room was too hot and we needed to stop the heating system and open the window for quite some time before we achieve the normal temperature for sleep. The breakfast can be considered as average.

    The room was nice and clean. The hotel is nearby Studenetz lift which is a great advantage to go quickly in the slopes. The restaurant offered good food quality.

    Stayed in January 2022

  • Reviewed: 11 February 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Single Room Section Iva
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    The staff was great, very comfy and clean

    Stayed in February 2022

Showing 1 – 25

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