Location to the centre (but definitely not inconvenient) as close to train station midi & can easily get train to central!

Modern, clean, comfy

Stayed in November 2024

Entry to car park

Room is decent and clean. Entry to car park is very small so I struggle quite a bit with the rental car but the hotel staff comes to assist. Brussels happens to have several major construction in the city, and in front of the hotel as well, so making access by car a bit challenging.

Stayed in November 2024

As above

Breakfast was nice. The centre was 10 minutes walk away so not too bad. A few minutes from the train station Midi. The area around the hotel wasn’t very pleasant and I can’t say I felt safe. This is not the fault of the hotel by any means. I can’t fault the hotel- it was clean, the staff were friendly and it was good value for money. Outside the hotel were building works but there was no noise pollution within the hotel due to this.

Stayed in November 2024

I wish there was a laundry facility available that was not under "request" - like a laundrette facility to DIY.

A 5-min walk from Brussels Midi/Zuid station & about a 20-min walk from the Grand-Place. The rooms in the hotel are very spacious and comfortable. I liked how the toilet was separate from the bathroom en-suite. The water tank with the sparkling water available in the reception was a nice bonus. 100% would recommend it.

Stayed in September 2024

The location is not good as its next to the construction of the road. The area is also not safe... My dad got robbed right outside the hotel.

The rooms were great. Close to Brussel midi zuid station

Stayed in November 2024

The spa should be better looked after, it is a plus in a hotel

Nice 4 stars hotel, good breakbreakfast

Stayed in October 2024

The area in which the hotel is located is quite dirty and there are homeless and sketchy people around, I haven't felt safe walking around after it got dark. Plus, the whole street is in construction of a new subway so it's tricky and dusty. Neither of these points are the hotel's fault but I feel like given the circumstances, the price should have been cheaper. Plus, we waited some 30 min to get checked in due to some misunderstanding between them and Booking. They offered us a beverage in return so that was nice but didn't make up for the waiting.

The hotel was lovely inside, spacious, clean and comfortable. The double glazed windows managed to block the construction noise just fine.

Stayed in October 2024

Not the hotel’s fault but the construction work outside meant it was all a bit chaotic on the roads and pavements surrounding the hotel.

It had parking with EV charging. Rooms were nicely decorated and the beds comfortable.

Stayed in October 2024

Very good location

Stayed in August 2024

It was in a very dingy location. Google maps had difficulty finding it because the road is a little alley way

It was central and easy to access from the train station

Stayed in September 2024

There were elements of the rooms which weren’t very clean, ie shower, sink, the mini fridge, hair left in hairdryer etc.

The rooms were very spacious, and walking distance to central station and public transport. Secure and safe rooms - you can’t hear much despite the busyness of outside and construction.

Stayed in October 2024

No fault of the hotel but close to major infrastructure works, they weren't noisy but made access slighty more complicated - we got used to navigating the works in a short time.

The room was spacious, clean and comfortable. We particularly enjoyed the breakfasts where there was a wide choice of good food, that set us up for each days adventure into Belgium. The hotel is a short distance from Brussels Midi railway station. In easy reach of tram, bus and metro services. Staff were friendly and helpful.

Stayed in October 2024

No bath tube in the room

close to the train station

Stayed in October 2024

Not having access to the Spa late in the evening.

Close to the train station

Stayed in September 2024

Nothing in particular

Neat and clean Helpfull staff

Stayed in October 2024

For a 4* Hotel, it is unacceptable that you did not receive a bottle of water upon your arrival in the room. The fact that they do not offer a bathrobe, slippers and any toilettries is not acceptable. Some toilettries can be provided upon request, however the staff should know that this is an option ( a male colleague did not provide for example tooth paste - which was part of a brush&paste kit) Not having a smart tv in the room in 2024 is also unacceptable. Space for clothing is non'existent. Had to take out pillows from the wardrobe to make room for 2 people staying 3 nights. Would I book again this hotel ? NO!

Receptionist Alina and her colleague were always willing to help as much as they could. Cleaning staff was also nice and room was clean. Free spa was a nice touch as well.

Stayed in October 2024

The place is not safe at night

The location iş very good near the station and Felix bus station.Also you can walk to the old City easily

Stayed in October 2024

the room allocated hadnt been cleaned but the staff were most apologetic and immediately moved us to a superior room

Stayed in October 2024

The safe is spacious enough to fit my corporate laptop. The sauna is small but meets my needs. The room also offers plenty of space. The hotel is conveniently located near the train station, where you'll find several restaurants and grocery shops.

Stayed in October 2024

There is a huge construction in front of the hotel, but hopefully it will be finished soon.

It is close to one of the main train stations; it is clean and comfortable.

Stayed in September 2024

Synthetic bedding. Really horrible duvet. Please off a blanket if this is the only type of duvet you have.

Good location and quiet room at the back

Stayed in October 2024

Weird bathroom setting.

Good.

Stayed in September 2024

It wasn’t the fault of the property but it was near heavy construction

Very close to city center

Stayed in September 2024

Poor pillows on bed - very uncomfortable

Convenient for the station

Stayed in September 2024