The location is somewhat distant from Old Baku, which is the main draw for tourists. Although it requires a longer drive to reach these sights, the hotel’s tranquil setting made up for it.

Bilgah Beach Hotel offers a beautiful, serene retreat right by the Caspian Sea, away from the bustling city center. The reception staff were exceptionally friendly and made my check-in seamless, even upgrading me to a balcony-view suite and providing a helpful room transfer. The peaceful surroundings added to the relaxing atmosphere of the stay.

Stayed in October 2024

Outdoor pools closed which wasn’t clear when booking . Booking details claimed there was jacuzzi/hot tub , apparently only available for VIP guests. All the windows need cleaned .

Nice indoor pool , good food.

Stayed in October 2024

As hotel is far from down town you can enjoy only in hotel and hotel has 2 restaurants and one cafe close to beach but a bit pricey and there are not much options nearby. But it is much recommended to stay here and enjoy stunning sea views and quite environment.

Nice hotel , constructed on quite big area and has private beach access very nice indoor swimming pool as in this weather outdoor swimming pool can’t be used Room service is very efficient and check in was smooth , I checked in early like 7am and staff helped us and accommodate us with half day rate price. We chose room with balcony which has very good sea view. Breakfast has so much variety to offer and honestly impossible to taste most of items but very few Asian options in the menu.

Stayed in September 2024

Some of the facilities wasn't working. Stains on the carpet and curtains.

The sea view. The upgrade, although I found out later that I had already paid the rate of the room I was upgraded to (at least they are being fair).

Stayed in September 2024

The room was not clean. The bathroom needed serious maintenance work.

Location, ambience, architecture, lobby design, food, etc

Stayed in September 2024

Nothing

Very beautiful,clean,prompt services, good staff.very close to the beach

Stayed in September 2024

Restaurants in the area aren't great value. Average meal quality but pricy.

The view from the room's bathroom was great. The breakfast was also very good and tasty, lots of positions and everything tasted good. The bed was comfortable and tidy. Also it was very quiet in the room, great noise cancelation.

Stayed in August 2024

Room Cleanliness

Beach

Stayed in September 2024

Spa not works well Sauna not hot Beers very expensive! It is not near ather market or restaurant Hotel does not have any small market

To sea the sea

Stayed in September 2024

The place is beautiful and has pleasant outdoor facilities, though the beach side has not enough services like restaurants, snacks, store for beach stuff people need for swimming. The front desk staff were all kind and smiling all the time. Abdulrahman was very kind and helpful, he proceeded our reservation with timely check-in and check-out and showed us the place facilities and services with big smile 😀 👍

Stayed in September 2024

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Stayed in August 2024

While I had a great experience, I would like to offer some suggestions for improvement to help make the hotel even better. It’s called “Kaizen”in Japanese 😊 1. It would be helpful to provide guests with information about the location and hours of the facilities and restaurants (either in paper form or via a QR code) in their rooms or during check-in. This could save hotel staff from having to answer the same questions repeatedly. 2. The facility information available in the elevator did not mention the nightclub or bowling alley. It’s better to avoid listing amenities that are not available. 3. Some staff members seemed to struggle with English. It might be a good idea for those who are proficient in English to wear a badge indicating this on their uniforms. 4. Many guests left their towels behind at the beach or pool. While it might be an extra task, it would be better if staff could regularly collect towels to keep the area tidy. Please note that these are merely suggestions for improvement, not complaints. I wrote them with the hope that your hotel can become even better. Thank you for making my stay so enjoyable😊

I had a wonderful stay during my first visit to Azerbaijan, thanks to the kind staff and the breathtaking view of the Caspian Sea. The hotel has numerous pools and even offers basketball and soccer courts, all of which are free to use, allowing for a relaxing stay. Additionally, there’s a spa that guests can access for free, with massages available for an extra charge—these were excellent. The gym is spacious and open from 10:00 AM to 10:00 PM. The breakfast area was beautifully decorated, and the buffet was enjoyable. There are two restaurants: an Italian restaurant and a beach club that offers a stunning view of the beach. The pasta and pizza at the Italian restaurant were delicious, and the beach club hosted DJ parties on the weekends😊

Stayed in August 2024

Restaurant options and quality of food was poor and expensive

Water view and water park

Stayed in August 2024

I would add more staff, especially to the beach and pool. I would add QR menus, to make process quicker and smoothier. The Hotel needs some renovation and I would add more restaurants for lunch and dinner, just 2 are not enough.

Staff was very helpful and polite, trying to make your stay the best! Both outdoor pool and beach are awesome, clean, with all the facilities nearby. All rooms have sea view which is amazing and unique!

Stayed in August 2024

The Staff were rude specially the Check In staff…

Location

Stayed in August 2024

Bags never brought to room. After a couple of hours I went to pick them up myself. Hotel is dated and in need of repair/update. Sink in room leaking. Door hanging off fridge which was repaired during our stay. Steam room, sauna area in poor repair. Plunge shower not working correctly. Again all very tired and in need of some tlc. 2 main Restaurants have no character and feel a bit flat. If you must eat at the hotel, go to the Cali beach bar, much more entertaining. Food was tasty enough but overpriced. Juices etc overpriced. 24 manats for a milk shake! I’d want a whisky in it for that price. Toilets in water park disgusting. Reeking of pish. It’s an all too depressingly familiar Azeri so called 5 star hotel stay experience.

Room was spacious with great view of the Caspian. Great choice at breakfast with the staff being very friendly and helpful. Small water park is great fun for children and adults. Kids playroom well run and equipped. Nice indoor/outdoor pool

Stayed in August 2024

N/A

Staff are always friendly, rooms are very clean. Able to get a good sleep as very quiet

Stayed in July 2024

Far from the city center

‎‏I had trouble on the first day, but after meeting Master Elkin Fu, everything changed. He is an excellent manager and has the skills to provide solutions. My stay became wonderful in every way. The facilities are good, and the water games were fun. So, I would like to thank him, as well as Mrs. Aziza, who treated us with so much attention and so much kindness, in the end thank you all for the birthday cake was a lovely surprise

Stayed in July 2024

Food could've been better

The beach, the view, the room, the common areas. The aqua park. The balcony. The breakfast spread.

Stayed in July 2024

Good afternoon. the hotel is good, but the cleanliness and service are disgusting. Through you I bought a family room with a sea view. I was not provided with it. They replaced it with two rooms with an extra bed, they responded to requests and service very slowly, we had to demand something several times in order for the service to be provide

Stayed in July 2024

One of the hotel restaurants prices were overwhelmingly high! Incredibly high prices at Cali Beach Club restaurant. Rip-off. No service by the beach. No restaurant or drinks or food. Such a shame.

Good privacy. Hotel had its own private beach. Nice rooms.

Stayed in July 2024

Staff has problem with English language

Facility, food was good

Stayed in July 2024

The air conditioning was terrible in the rooms and the corridors

The water park The breakfast

Stayed in July 2024

Beach is bit far from hotel building

Awesome property with services in the town

Stayed in July 2024