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Reviews of The Reef Retreat Palm Cove 4 stars

10-14 Harpa Street, 4879 Palm Cove, Australia

#33 of 137 hotels in Palm Cove

Guests' Choice

Review score

Based on 561 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 23 June 2024

    8.0
    Enjoyable stay
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights

    Toilet next to the bed with louver sliding doors, wasnt very nice when one of us was in the toilet as no privacy whatever

    Excellent location and good facilities

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Location can’t be beat. Steps from the esplanade and the largest cappuccinos in the cube at Pete’s.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 9 nights
    • Submitted via mobile

    Hot tub could be hotter. Could be personal preference but the bubbler and power were great.

    Terrific location, comfortable bed and quiet atmosphere.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    On the whole we enjoyed it. But please replace the mattress.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 5 nights

    Loved the swimming pool and the facilities.

    We were in room 16. Loved the room, but needed another comfortable chair. The bed sadly was not good. My husband was very uncomfortable and when I slept on the side near the window i could see it was not good, and had to sleep the other way. The bed sagged and meant my head was lower than my feet when laying in bed as you should. So I laid the opposite to get some sleep

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Clean and tidy in great location
    • Leisure trip
    • Couple
    • Superior Spa Suite
    • Stayed 7 nights
    • Submitted via mobile

    Room only cleaned once and towels and toilet rolls had to be continually asked for

    Location

    Stayed in June 2024

  • Reviewed: 27 May 2024

    9.0
    An oasis very nice
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 4 nights
    • Submitted via mobile

    The staff wasn’t that friendly

    Very close to the beach. It’s a cute little place, you can cook, you can chill and watch movies, had a great Tv.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 8 nights

    You need to be aware that you may need to climb up and down stairs.

    The setting was charming and convenient, the apartment was spacious and comfortable, and the staff were lovely.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Beautiful few days
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really.

    The location was perfect, beautiful palm cove, 1 minute from the main street. The facilities were great, beautiful room, lots of space, fridge, air con, balcony, tv, lounge, parking and access to the pool and spa. Can't wait to stay again.

    Stayed in May 2024

  • Reviewed: 1 April 2024

    8.0
    Very relaxing
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Overall, it was an amazing accommodation. Highly recommended to friends and families.
    • Leisure trip
    • Couple
    • Superior Spa Suite
    • Stayed 4 nights
    • Submitted via mobile

    We could have use the pool but its not available when we were there.

    We like the short walk going to the beach area. Accessible to cafe's and grocery shop.

    Stayed in February 2024

  • Reviewed: 15 March 2024

    9.0
    Tropical delight
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted via mobile

    WiFi wasn't the best 😒

    Spacious apartment, tropical decor, comfy bed and pillows. Pool and spa area was amazing, so tropical, lots of beautiful trees made it shady in the hot part of the day. Staff friendly. Close to the beach.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 6 nights
    • Submitted via mobile

    Room small. Single beds. I king and single would have been more comfortable.

    Loved the location. Staff very helpful.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted via mobile

    Close to the beach and the center of town. Pool in front of the door.

    Stayed in January 2024

  • Reviewed: 17 December 2023

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: 5 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    uncomfortable bed

    Stayed in November 2023

  • Reviewed: 22 November 2023

    9.0
    We had a lovely, relaxing and comfortable stay. I would come here again.
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 3 nights
    • Submitted via mobile

    If I had to say something it would be that the pathways are a bit uneven and potential trip hazards. That’s all really.

    It is a peaceful place. The gardens really make it feel tropical and relaxing. The pool and deck are shaded beautifully by the trees and gardens. I loved how our room opened out to the garden.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    Amazing peaceful little retreat right on the beach
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Our bed was not the comfiest but no other negative

    We love staying here, it’s our go to every time we’re in palm cove! Super quiet and gorgeous gardens lush throughout! Beautiful airy big rooms easy carpark area for guests and always clean

    Stayed in November 2023

  • Reviewed: 14 October 2023

    8.0
    Overall pleasant stay .Nice to be a few metres back from main street. Staff were friendly and helpful. Good pool and sit
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    Need to be conscious of stairs and uneven pavement.

    Location to Main Street, beach and restaurants

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Spa Suite
    • Stayed 3 nights

    nothing

    Location to beach, attractions and restaurants

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Small shower screen did not provide enough deflection for water while in use, causing a lot of water to end up on bathroom floor. Made floor mats very wet and uncomfortable under foot

    Location was ideal, property was easy to access and navigate and provided ample privacy and quite and tranquil surroundings

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 10 nights
    • Submitted via mobile

    Fridge to small plus very low down. Needs to be up higher

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    A very pleasant well located hotel centrally located in Palm Cove.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 6 nights

    The Wifi kept dropping in and out; possibly due to lots of users using it at the same time. Living and kitchen in same space and a little tight with only one 2 seater couch to sit on so couldn't spread out and be comfortable.

    Great location, just of the main beach road which provided a quiet location. Bedroom and bed was very comfortable.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Due to rooms having louvres rather than windows the smoke from the downstairs smoker came into our room every morning. Also We thought other rooms looked not as good as ours.

    Great location, comfy bed, good room (pixie) with everything we needed. Private, lovely bath.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    A very good hotel for the price
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a little tired

    It’s location. Great pool

    Stayed in August 2023

  • Reviewed: 19 September 2023

    7.0
    Does the job and great location
    • Leisure trip
    • Family with young children
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was loud, we were close to the pool and felt like we had limited privacy and the rooms had thin walls. There is restrictions on when to use spa baths because of this. Showers aren't great as the bathrooms are very open and there is no screen to keep steam in. Also they had soap instead of body wash. Haven't seen that in a while I forgot how drying it was. There is stairs everywhere so if you had a pram like us...it was a nightmare so make sure you ask for a ground floor.

    Pool and spa looked good, parking was great and location was perfect. Rooms were good size and the deck was great. Especially if you had kids swimming you could watch them from your deck.

    Stayed in September 2023

Showing 1 – 25

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