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  5. Reviews of Riverside Hotel Southbank

Reviews of Riverside Hotel Southbank This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

20 Montague Rd, South Bank, South Brisbane, 4101 Brisbane, Australia

#124 of 143 hotels in Brisbane

Guests' Choice

Review Score

Based on 3556 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.4

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 24, 2024

    7.0
    Comfortable but expensive
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Very surprised that I was only allowed one cup of tea at breakfast, after paying $25

    The room was comfortable.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Great, cheap, good location - recommend!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    Levels smelt like smoke in the general corridors, could hear lots in the corridors from other rooms,

    Check in, clean room, great easy parking

    Stayed in March 2024

  • Reviewed: March 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The linen truck outside our windows at 3am!

    Close to qpac and southbank. Free parking!

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Overall comfortable and location is fabulous. Staff are brilliant.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room and bathroom was small and the bathroom quite tired and in need of a reno. The balcony was very dirty and unpleasant. The garbage bins being emptied early in the morning right below the balcony wrecked an otherwise good sleep!

    All of the staff we had dealings with (reception, restaurant, housekeeping,maintenance) were brilliant. All were super friendly, polite and helpful. The location is very convenient to Southbank and the City and Suncorp Stadium which are all within easy walking distance. The room overall was comfortable enough. The breakfast was quite good with good selection and tasty for limited space.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Visit to Goma
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a very noisy party right next door and we didn't have any after hours contact. Although the rooms are quite sound proof it made me nervous as we had 2 teenage granddaughters with us and the men were very loud. Some people own their own apartments so guess this is hard to control. It wouldn't stop us from booking again as this was probably a one off experience but would be good to have a notice on the wall with a contact number

    The apartment was very adequate. Our apartment had a little grassed area which was nice. Not all apartments have that. Parking was free, location was perfect for Goma, Museum,Art gallery and QPAC. Short walk to restaurants but the hotel has its own restaurant and bar limited times. Staff were very obliging and helpful. There is a lot of gathering areas to meet up with friends. We would stay again.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Ideal
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location , Location , Location

    Stayed in March 2024

  • Reviewed: March 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    They didn’t provide us with basic things like soap or a plug in the sink to do dishes.

    It was in walking distance of everything and it was clean.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower appeared dirty from grout stains. That was only down side tho.

    Great location, friendly helpful staff. Comfortable bed. Good water pressure in shower

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Amazing Location for a city vacay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Older style building with a small bathroom - which was more than adequate and reflected in the price.

    Location to QPAC and restaurants and car park could easily take a Ute.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Acceptable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No restaurants open around the location including Montague's.

    Comfortable bed and clean. Easy check-in and car parking!

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Great stay and location was good for what we wanted.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    The door key lock was loose and nearly falling off. The shower soap holder fell off and I wasnt game to touch the shower head. They really needed to give more than one roll of toilet paper for the stay we had, but they finally gave another one when they serivced the room, after we brang our own. Plus it was like thin tissue. The TV connection to watch anything other than basic tv was a pain in the ass. There should be a couple of Hotel Movie channels directly for rooms. Room could at least have a toaster and Microwave, as this is usually standard in basic hotel or motel rooms.

    The location was great, the convention centre was within walking distance, which is why we went. The room was clean and was great that it had a little balcony. Great on site parking too, as we parked and just walked everywhere we needed.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Very relaxing and staff were great
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No microwave but all good

    Easy access

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very close to city

    Stayed in February 2024

  • Reviewed: March 8, 2024

    8.0
    Good stay, just needs to be cleaner
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights

    The room was not clean, there was white powder on the floor, there was hair on the floor, the shower needs to be bleached, the carper was dusty, the towels had stains, the sheets had like a crumb or something on them. We didn't get any toiletries for the first 2 days.

    The staff were nice, good location, okay facilities, like the discount $10 to use as the restaurant, but would have been better if we could use more than 1 at a time.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a bit small , balcony was very small and unusable. Bathroom had an odour and shower screen was loose and very narrow to get into shower. Felt cramped.

    Pool and pool area was clean . Location was good .

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a lot of maintenance, taps on basin leaked.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    there was one day my room was not cleaned 29 Feb I think it was. could have been a miscommunication as I did not have my room cleaned on 28th by choice as I was working in the room.

    location is fantastic. bed was comfortable. aircon was functional. grateful I was checked-in earlier so I can catch sleep after an early morning flight

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Room was noisy due to neighbours who appeared to be long-term residents.

    Location.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    Great location, walking distance to everything.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise, I know the door extra must be double grazed but we could still hear the traffic.the toilet needed repairs, lucky my husband was an explumber and knew to turn the water off.

    Location is perfect, but because of the location it is noisy.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Good location, good value, good stay.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was a little dated, but functional

    Parking and close to southbank

    Stayed in March 2024

  • Reviewed: March 1, 2024

    6.0
    Clean but didn’t enjoy it at all
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Don’t appreciate getting a bucket of water poored on you while trying to relax on the verandah very disrespectful

    Property was clean but had to get staff to spray hotel out smelt bad

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Had a comfortable and hassle free stay. Walked to and from the theatre. Slept, dined and swam.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a budget hotel so we were not expecting anything more than what we got. $25 for the buffet breakfast was a bit disappointing. We are getting a bit old to climb into a bath to have a shower.

    Great location. Close to QPAC at Southbank. We had dinner at the restaurant which was good value and served quickly. Great value for money. Secure car parking. Clean cool pool. No traffic noise.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Excellant position and good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Location for the city and QPAC was excellant The double bed mattress needed replacing

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Short visit to south bank. Location was excellent, close to cultural Centre. I’m staying there again in July and will li
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Friendly staff; location; car park; clean and comfortable

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Need an extra 2 pillows and firmer pillows. The curtain in the main room needs washing as its filthy - room 325. The curtain looks like someone ejectulated body fluids on the curtain.

    The location was great. Room was great.

    Stayed in February 2024

Showing 76 - 100

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