101 Gateway Road East, Napa, CA 94558, United States of America
#10 of 27 hotels in Napa
Guests' ChoiceBased on 154 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.0
Facilities
8.4
Staff
8.8
Value for money
8.1
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 17, 2024
Genese
United States of AmericaOur room had some Andes mints left under the trundle bed from previous guests - so not super clean.
Wonderful staff. Super friendly and helpful. Good breakfasts!
Stayed in June 2024
Reviewed: June 11, 2024
Julius
United States of AmericaThe price on some of the in house commissary was a bit expensive.
Clean room, cordial staff. It was centrally located for the concert. I went to. The breakfast was tasty and the staff that served it were great.
Stayed in June 2024
Reviewed: March 28, 2024
Katie
United KingdomThe location and views from the property was a little disappointing, it is situated on a business park which is good for convenience but not so much for a holiday feel.
This property is beautiful, lots of space to spread out and grand lobby entrance. Good breakfast offering.
Stayed in March 2024
Reviewed: March 13, 2024
Louis
United States of AmericaLighting could be better in the sitting area.
Very comfortable
Stayed in March 2024
Reviewed: March 4, 2024
Prem
United States of AmericaThe location was a bit far from things - esp coffee shops. Coffee provided at breakfast was very watered down 🙂. Need a stronger cup.
Friendly staff. Rooms were good. Nothing over the top but good for the night. Staff was welcoming, accommodating, and patient with a big group. Comfortable for gathering in the lobby and hanging out. Pricey for what we got.
Stayed in March 2024
Reviewed: February 9, 2024
Darrell
United States of AmericaI was charged twice for my room. I paid Booking.com $224 and was charged another $200 by hotel.
Quiet, comfortable. Staff was accommodating.
Stayed in February 2024
Reviewed: December 28, 2023
Allyson
United States of AmericaHot tub was not working -- frigid cold! At least the pool was heated...
Quiet location, friendly staff & clean, comfortable rooms. Best bonus = free EV charging for hotel guests (NOT JUST TESLA, also a few Level 2 chargers on-site!)
Stayed in December 2023
Reviewed: November 14, 2023
Jesse
United States of AmericaWe had a plumbing problem with the shower handle, which caused a couple cold showers. I requested a maintenance call but, no one was available on the weekend that could make the repair. Miss Diane at the front desk was very gracious and did what she could to accommodate us with the personnel she had available but, their wasn't anyone available for a maintenance call until Monday.
It was just as I expected front Marriott overall and really well decorated.
Stayed in November 2023
Reviewed: September 27, 2023
Finn
IrelandSpotlight above our bed kept falling out in the middle of the night!!
Great room, great facilities, great breakfast.
Stayed in September 2023
Reviewed: August 31, 2023
Douglas
United States of AmericaThe location
Stayed in August 2023
Reviewed: June 16, 2023
Johnson
United States of AmericaMy tv kept losing it's signal. Lots of noise above us this time.
Stayed in June 2023
Reviewed: May 1, 2023
Janine
United States of AmericaUnfortunately the pool was closed for repairs. Other than that, it was a great place to stay (especially with a family).
The staff were extremely nice, the room was spacious and clean, and the breakfast was good. I also appreciated that there was a guest laundry room in the hotel.
Stayed in April 2023
Reviewed: March 29, 2023
Nan
United States of AmericaI stay here often to attend medical appointments in Napa. It is a safe and beautiful property for myself and my daughter. Any special requests are always honored. The breakfast is very good and the rooms are clean, comfortable, and nicely set up with a sofa and desk area separate from the bed. Perfect if I have to do Zoom calls for work. I hope the pool and spa will be up and running soon. I would recommend this hotel to anyone wanting to visit Napa.
Stayed in March 2023
Reviewed: March 15, 2023
Maia
United States of Americaproperty is dated and needs upgrade.
location is great! breakfast was good and people were nice.
Stayed in March 2023
Reviewed: February 28, 2023
Francis
Puerto RicoRooms are ready to be modernized
Easy access, good parking and laundry availability.
Stayed in February 2023
Reviewed: February 23, 2023
Ariana
United States of AmericaGreat selection for breakfast. Friendly bar tender. Great customer service and a clean and comfortable room perfect for a weekend work trip.
Stayed in February 2023
Reviewed: November 2, 2022
Allan
United States of AmericaPrices jump for the weekend. Just be aware this property is 20 minutes south of Napa.
Fresh, clean, roomy. Good breakfast.
Stayed in October 2022
Reviewed: October 1, 2022
Jill
United States of AmericaThe pillows and sheets were not soft. I’ve stayed at many other places who had much nicer bedding.
The breakfast was nice, but the biscuits were dry and the sausage overcooked.
Stayed in September 2022
Reviewed: September 5, 2022
Ai
United States of AmericaSince the suite is long and narrow, and the AC unit is only at the window end near the beds, whoever sleeps on the sofa bed can get hot. Noise from neighboring guest repeatedly entering/leaving their room could be heard through the night.
The two double bed suite was able to accommodate my group of four adults comfortably. Good facilities.
Stayed in September 2022
Reviewed: June 26, 2022
Ramin
United States of AmericaMaid service was spotty. Had to call down to make sure room was serviced as one day it wasn't. Breakfast started off with a lot of options but daily midweek the options decreased until almost minimum choices.
Clean facilities, very friendly staff, comfortable rooms. Good location. Very nice firepit and pool areas.
Stayed in June 2022
Reviewed: June 22, 2022
Kyle
United States of AmericaOnly thing to recall is showers were very cold, no hot/warm water. Every day.
Very nice location. Enjoyed.
Stayed in June 2022
Reviewed: June 16, 2022
Nancy
United States of AmericaToo bad about the construction nearby.
The grounds were really pretty and well kept. It was nice to have a laundry facility on site.
Stayed in May 2022
Reviewed: May 15, 2022
James
United States of AmericaMet our needs. No Complaints
Breakfast -good
Stayed in May 2022
Reviewed: March 28, 2022
Tau
United States of AmericaSwimming pool and hot tub could be esthetically improved. The bubble in hot tub didn't work.
Reasonable stay for last minute plan.
Stayed in March 2022
Sesvete, Croatia
Arieşeni, Romania
Cıralı, Turkey
Ashburton, New Zealand
Castello di Serravalle, Italy
Xinzheng, China
Isnello, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content