Burgstall 12, Mutters, 6162 Innsbruck, Austria
#37 of 72 hotels in Innsbruck
Guests' ChoiceBased on 141 hotel reviews
8.5Cleanliness
9.0
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.4
Value for money
8.3
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Michael
United KingdomNice stop. Good transport links
Stayed in May 2024
Reviewed: May 26, 2024
Zana
SloveniaThe hotel has very nice atmosphere with great facilities, friendly and helpful staff. Even though it is located outside of Innsbruck, it is well connected with public transport.
Stayed in May 2024
Reviewed: May 15, 2024
Salvatore
AustraliaThe room was a little small - I would have liked a desk area to be able to use my computer
All was excellent especially the helpful staff.
Stayed in May 2024
Reviewed: May 11, 2024
Thet
MyanmarNothing
Very clean and comfortable. Nice Mountain View from my single room. Staff are very nice and helpful. They always fulfill my needs in the room such as kettle, extra heater, etc. Swimming pools and sauna are clean.
Stayed in May 2024
Reviewed: May 5, 2024
Anne
United KingdomThe team were friendly and the pool was fabulous
Stayed in May 2024
Reviewed: March 28, 2024
Kim
United KingdomPERFECT 😁😁
Everything about this place was perfect,staff were fantastic views amazing and the welcome card a bonus tram stop 2 minutes away I had an amazing stay and would recommend this place to anyone 😄🤟
Stayed in March 2024
Reviewed: March 26, 2024
Stephen
United KingdomNo hot vegetarian options at breakfast (scrambled egg often contained sausage/bacon etc). No hot drink facilities in the room.
Location, sauna/pool facilities, views from the room, helpful staff, free travel pass on public transport included
Stayed in March 2024
Reviewed: March 14, 2024
Francom59
ItalySuper clean and amazing restaurant
Stayed in March 2024
Reviewed: March 10, 2024
Oana
RomaniaNothing to mention
It’s location is in a beautiful, quiet area. You can easily walk to city centre. Hotel has everything you need, reception and personnel are nice and helpful. Pool and sauna are a plus Plenty of parking spaces
Stayed in March 2024
Reviewed: March 1, 2024
Vadym
SwitzerlandEverything was great
Very cosy, comfortable, authentic hotel. Staff was very friendly and helpful, we had arrived late but were proposed to have a dinner even after restaurant working hours. Traditional food was amazing! Breakfast solid enough.
Stayed in March 2024
Reviewed: February 24, 2024
Valentin
RomaniaExcellent dishes. Very kind staff. Astonishing lanscapes
Stayed in February 2024
Reviewed: January 19, 2024
Jenniffer
United States of AmericaThe room was a little small as we had 4 beds in there. We could have used more places to hang towels or wet snow pants but we made it work.
The pool and sauna were amazing and just what we wanted after a long day of Skiing. The breakfast we ok but they service was outstanding!
Stayed in January 2024
Reviewed: January 2, 2024
Karen
United KingdomThe Spa was very welcome and relaxing. The staff were very friendly and helpful.
Stayed in December 2023
Reviewed: December 27, 2023
Wham
AustraliaI do yoga in the morning - I would like an area or room to use with access to wifi so I can play my videos on YouTube. I did go to the games room on the lower basement floor but the internet did not work Also, the swimming pool room was too hot, did not see the swimming pool water being circulated, so I never used the pool The pool water temperature seemed fine The size of the room seemed a bit crammed for 3 people The temperature of the room got too hot at night. Was not sure how to regulate this
We loved the Christmas dinner Staff are very friendly, prompt, helpful Breakfast was really nice The breakfast was ready at 7am which was good The view from the room was good, made to feel part of the family At breakfast, staff remembered that we like Turkey
Stayed in December 2023
Reviewed: October 29, 2023
Joyce
United States of AmericaThe Innsbruck Pass was fantastic and the hotel gave each of us one for free
Stayed in October 2023
Reviewed: October 12, 2023
Liat
Israelthe location. The generous and kind staff.. the cute Anna from the dining room. The train tickets to Innsbruck. A hotel with the atmosphere of a warm home to return to at the end of a day trip. Recommended for star tours. Great breakfast and dinner. Highly recommended and we will return in the future.
Stayed in October 2023
Reviewed: October 9, 2023
John
LuxembourgWarm welcoming atmosphere, location was superb. Staff very helpful and friendly
Stayed in October 2023
Reviewed: September 28, 2023
Mckenzie
United KingdomWe’d only booked one night and need to return.
Wonderful location and outstanding service for the customer, regardless of their nationality. ( some hotels are less enthusiastic about the English, which is probably deserved!) I must mention that the food was exceptional, we had a great meal with delightful ladies serving. It made my night, to be offered the ‘Hot Love’ dessert! It’s been a long time since I’ve had the experience. Thank you.
Stayed in September 2023
Reviewed: September 26, 2023
Maria
NetherlandsTake not a straight way to come to the property/we have to drive rond
Homy atmosphere
Stayed in September 2023
Reviewed: September 19, 2023
John
CanadaBreakfast was very good. Lots of choice. It was a fairly standard buffet breakfast but there was lots of everything to choose from. The beds were very comfortable but the pillows were a bit flat for our liking. Room is very comfortable for an overnight stay.
Stayed in September 2023
Reviewed: September 7, 2023
Heli
FinlandA bit too expensive
Comfortable beds, clean room. Very good breakfast. Quiet and peaceful place in a small village of Mutters, but a bit tricky to find. Sauna and pool was great.
Stayed in September 2023
Reviewed: September 1, 2023
Moshe
IsraelExcellent hotel The staff was amazing and the hotel felt like home. We had 4 rooms for and everything was clean and they took care for more pillows and everything we asked for
Stayed in August 2023
Reviewed: August 23, 2023
Bernd
GermanyNice Hotel with nice Pool Area with Sauna.
Stayed in August 2023
Reviewed: August 13, 2023
Stephan
Netherlands-
Excellent breakfast and restaurant; friendly hotel staff; great location near STB tram to Innsbruck and to Bergbahnen; swimming pool and free sauna.
Stayed in August 2023
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