The only thing I would say, there was no air conditioning. In the evening there was nice weather, but if there were a heat wave, it could be hot and uncomfortable. Another small thing, in our room, there was no coffee machine or kettle for tea, and there was no mini bar. This is a small suggestion to make it even more pleasant. And again I recommend this hotel, we will definitely go back there, but maybe a different kind of room.

Almost Everything! The stay was amazing, the staff super professional and friendly. The location is perfect, the hotel area is amazing.the breakfast was delicious., we will definitely go back there. The facilities offer many extras for the guests, free bicycle rent, and many more.

Stayed in June 2024

Can’t check in until 3pm

Beautiful property. Great breakfast.

Stayed in May 2024

landscape was beautiful and well maintained, we used hotel bikes which was a bonus, also restuarant across the lake was excellent.

Stayed in June 2024

so green and picture perfect

A stunning and relaxing place to stay -

Stayed in June 2024

Our one night stay was wonderful! We stayed in the building next to the castle. Our room was comfortable and the staff were helpful. We loved exploring the castle gallery and the surroundings. The views of the lake and mountains and the gardens are just beautiful and the links to the Sound of Music surreal. Breakfast in the ballroom was just amazing.

Stayed in June 2024

The accommodation is in a building next door. It’s perfectly fine - clean and comfortable - but is a little dated and worn. I personally would have been happy to pay slightly more for a smarter room that was more in keeping with the stunning surprise of the breakfast room. Rooms have no air conditioning and don’t have mosquito screens - and both options should really be considered when it’s next renovated

The Schloss itself where you have breakfast is totally stunning -plus the wonderful location on the lake

Stayed in June 2024

No dinner options onsite

Amazing grounds and breakfast was incredible

Stayed in June 2024

Fabulous location just on outskirts of Salzburg with commanding views across the lake. The hotel was reasonably comfortable in a building adjacent to the Palace alongside the lake where nearby we dined at a local restaurant. Breakfast which was absolutely fantastic was served inside the Palace and we were able to view the magnificent library as well.

Stayed in June 2024

There was nothing I did not like! I wished I could have stayed longer! If I had to find a fault, maybe the temperature. Mornings and evenings were quite chilly for June, but the days were bright and a part an occasional shower, sunny! So my advice is to always have a jacket or a jumper at hand! But Salzburg is surrounded by mountains so you are bound to have fresh air!

For those of you who are familiar with The Sound of Music, this is the original location where the boating accident of Julie Andrews and the children took place. In the film the boat overturns and they all end up in the water of the lake. The castle and the grounds are marvellous! It is difficult to put in words the magnificence of the location, the lake, the castle, the flowers and the fauna! Our bedroom was not in the main castle but in the adjacent property and it was big and very comfortable. We had a view over the Salzburg Fortress, beautiful! The bathroom was big, spacious and with a big window that we could open for fresh air. The castle had no restaurant so for dinner we went to nearby restaurants suggested by the staff or you could go into town. Breakfast was the only meal served at the castle and it was sumptuous and scrumptious! We were seated in the Venetian Room, a beautiful, awesome room painted and decorated in Venetian style. Again, impossible to describe the marvel of this place! There are a lot of walks you can do around the area, in the park itself, outside the castle and around the whole perimeter of the lake or go into town. From the castle the walk takes more or less 30 minutes to reach old town Salzburg, and the walk on pedestrian and cycle path was wonderful. We walked among trees and flowers and then little paths with canals and houses, picturesque. And always overlooked by the fortress. Cyclists are very polite in Salzburg, they announce their arrival and they always, always thank you for getting out of their way, if you, like me, sometimes forget you are on a cycle path.

Stayed in June 2024

Can't pay in cash, just credit card.

Beautiful and peaceful place and surroundings. Historic place that fill you with the vintage and classic vibes. Very good staff, that ready to help always.

Stayed in June 2024

The staff are wonderful, very friendly and welcoming. The breakfast is excellent.

Stayed in June 2024

Shower small due to door opening in only

Location ambience

Stayed in June 2024

Splendid Breakfast with beautiful interiors and peaceful vibes in the morning. Sitting by the terrace looking out the lake is the best. Spacious room with complement bottles of water. Friendly staff.

Stayed in May 2024

The ambience. The very nice staff Everything….

I like it since a long time! And always enjoying my stay

Stayed in May 2024

The hotel does not serve lunch and dinner for guests staying at the hotel

Location was exceptional. The front desk staff was so welcoming and pleasing. Very helpful and highly courteous staff.

Stayed in June 2024

Breakfast was amazing! Staff were helpful and friendly. The free bikes were so much fun! Rooms were clean and comfortable bed. Views were beautiful.

Stayed in June 2024

It rained….not their fault :)

Sound of music history and beautiful room in the actual palace !!

Stayed in June 2024

The views from the castle suites are absolutely stunning! Every hotel staff member is super friendly, kind, and very helpful. The place to stay in Salzburg!

Stayed in June 2024

It was perfect

Incredible hotel, stunning place to stay and walk around plus the loveliest staff! So helpful and welcoming.

Stayed in June 2024

No one answer call from Rm

Stayed in May 2024

The property particularly the palace is looking a little tired and run down

The location and the breakfast was amazing

Stayed in May 2024

Peaceful surroundings, friendly and helpful staff, rooms were extremely well done. Staying at this hotel, getting to know its rich history, and spending time so close to nature was a delightful experience. This hotel is also the office of the Salzburg Global Seminar, and I’m a Salzburg Global Fellow, couldn’t have hoped for a better place to stay and work out of!

Stayed in May 2024

The price. It was expensive for a room with no view in an attic space located in the very back of building. It was far enough away from our parked vehicle that we left most everything in the car and brought up the bare essentials.

The setting was beautiful and having access to the Palace and gardens was a special treat. The bed was super comfy and we slept very well. We were on the top floor (garret room), so didn't have any views but as the weather was good and we were outside anyway. The breakfast was unbelievably fantastic. The buffet had everything you can imagine, you will def not go hungry. The hotels location is very convenient to get right into the heart of Salzburg. Dinner is not offered on site, but there are nearby restaurants within short walking distance that were recommended. Parking was safe/good. Staff were very friendly and helpful.

Stayed in May 2024

The standard suit I booked was very disappointing. The room shape and box like bathroom randomly in the middle of the room was not good. There was dirty laundry left in three trolleys in the corridor for the whole three days of my stay.

Location is outstanding. A dream.

Stayed in May 2024