Nothing

The staff is incredible 👏 😍

Stayed in June 2024

We were plesantly surprised to be given an upgrade. The room was large and airy with a large window, the bed was very comfortable. The staff were so helpful and pleasant. We were only there for a few days so we were out and about but they did provide afternoon tea free for guests unfortunately we didn't get a chance to do this but that was a very nice touch.

Stayed in May 2024

Nothing

Absolutely great hotel and value for money. Location, staff, breakfast, facilities, total silence, just perfect. Thanks for happy-hour cakes and fress press every day!

Stayed in June 2024

Breakfast, service, location

Stayed in June 2024

Breakfast was ok. Kids didn’t really find what to eat. The buffet has sooo many choices, but it was too crowded to see them.

Everything was great! Staff was friendly, room was big and with such attention to details! Great amenities, soft ballet themes, great design, comfy beds. There are even electric blinds so the room was completely dark in the morning - perfect for when sunrise is before 5! We stayed inside the room much more than planned, just because it was so much fun!

Stayed in June 2024

Nothing

The room was very clean and the location was great, the staff very friendly and helpful, great breakfast and lounge. One can buy tram tickets, post stamps, etc... great service from all the people we met.

Stayed in June 2024

Great room and view, amazing location, great buffet breakfast Walking distance to restaurants, museums, statues etc, central location, staff were lovely and there is paid parking available a very short distance from the hotel

Stayed in June 2024

Parking was to far from the hotel.

Everything was nice

Stayed in May 2024

Small thing - and personal choice - I would have liked grilled bacon each morning!

Nice and helpful welcome by night receptionist. Very good breakfast with good choices. Clean and comfortable room. Great location.

Stayed in May 2024

Nothing.

The general level of comfort and service. The friendliness and efficiency of the staff.

Stayed in May 2024

The facilities and location were excellent. We could easily access public transportation, and there was a beautiful park just a couple of minutes from the hotel. Breakfast was varied and delicious, and the staff were helpful, professional, and friendly.

Stayed in May 2024

Perfect breakfast, welcoming personnel, and tidy and comfortable room!

Stayed in May 2024

staff were excellent, room was good, breakfast were good, location right next to a tram

Stayed in May 2024

More choice on bistro menu. Room on 5th. Floor.

The location of hotel was excellent and very quiet. Choice at breakfast was superb with pleasant atmosphere. We enjoyed afternoon tea after walking around the city.

Stayed in April 2024

Some squeky noises from upper room(floor) while someone was living on the upper floor. Else everything was perfect

Staff is amazing, location as well.

Stayed in May 2024

None

Breakfast has quality, I really enjoyed it.

Stayed in April 2024

The decaf coffee in the bedroom was not nice. A better brand of decaf coffee would be appreciated. More variety on cake in the afternoon would be nice. More hot food at breakfast as some items were not available.

Tea and cake in the afternoon. The ambience of the hotel. The staff are were very helpful and friendly, the reception team were excellent.

Stayed in April 2024

If I had to pick something, we found the shower screen on the bath rather small, but really I am nit picking.

What a fantastic high quality hotel! Bed was comfy, pillows so soft and high quality bed linen. Bathroom was spacious, plenty hooks and shelves to lay your toiletries and well lit. Luxurious toiletries were supplied including body lotion which is often omitted in hotel rooms. The magnifying mirror was great for applying make up. Breakfast area was lovely with tables spaced out and bottles of water on each table. Great selection of foodstuffs to suit all tastes which was buffet style and tea and coffee waiter service. They also offered a free tea and cake every afternoon which I thought was a nice touch. All staff were very extremely friendly and accommodating, especially Stefan on reception who was amazing, advising us on attractions and public transport. He took an interest in what you were doing that day and really made you feel special and not just “another tourist”. Overall this is a beautiful, tastefully furnished hotel. Everything is of high quality and I cannot recommend it enough. I would definitely stay here again.

Stayed in April 2024

Friendly people

Stayed in April 2024

Nothing

EVERYTHING was absolutely wonderful, we’d 100% stay again

Stayed in April 2024

Nothing, all good!

Very nice hotel with great choice of breakfast to suit all tastes. Staff were very friendly and helpful advising on local public transport and arranging our Vienna Cards and taxis etc Also there is a fitness room and local running routes available to help burn of all the extra calories

Stayed in March 2024

Nothing

Hotel was excellent in all aspects, friendly and efficient staff, lovely room, great breakfast. Would highly recommend this hotel

Stayed in April 2024

We booked a suite. Though perhaps not enormous, it was very comfortable and clean. The double bed was perfect. Different pillow types are available (on previous order) All necessary amenities were there. The bathroom was spacious and clean. A special mention for the awesome buffet breakfast. Not to be missed!!!

Stayed in March 2024

The only minor complaint from myself was the bed, it came with two seperate duvets, one for me and one for my partner, which for someone like myself didn't work very well. But this is a very minor gripe, overall our stay was excellent.

The hotel was in an excellent location, very close to the tram stop, allowing you to get to all of the tourist attractions, quickly and easily. Public transport in Vienna is excellent, so if you stay centrally you will be fine. The welcome we recieved upon arrival was brilliant, with an indepth explanation of the locality, how to get to places, a few recommendations of markets, local restaurants etc... Our whole stay was excellent and would highly recommend the hotel.

Stayed in April 2024