Al Sufouh, Jumeirah, Al Sufouh, Dubai, United Arab Emirates
#111 of 721 hotels in Dubai
Guests' ChoiceBased on 718 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.3
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 13 September 2023
Aminah332
KuwaitEvery thing was great
Stayed in August 2023
Reviewed: 10 September 2023
Lulwa
KuwaitNo thing
Every thing
Stayed in August 2023
Reviewed: 2 September 2023
Shoaib
Kuwaitbreakfast food wasnt ok
location, clean, stuff. family
Stayed in September 2023
Reviewed: 31 August 2023
Simon
South AfricaVery good all round
Beautiful property best location
Stayed in August 2023
Reviewed: 31 August 2023
Lina
IsraelI booked this hotel in order to enjoy the waterpark with my 6yo son. Unfortunately, the slides in the waterpark was under maintenance, with no in advance notification. It was really disappointing especially beacuse we choose the hotel for the waterpark and paid more compared to other optios we have in order to enjoy the included waterpark. There was no relevant alternative by the staff (waterpark alternative), the only thing they were willing to give us is a one night dinner or a bottle of wine, which does not answer the need.... we chose the dinner not pleasantly. when we entered the dinning at evening, it wasn't noted that we are eligible to enter free, they needed to double check with the reception. Another thing is it wasn't noted in our file that we are checking out late, although it was prior approved. We should have come to the reception twice and show email that prove it in order to get the late check out.
The hotel is spotless, facilities are new and well maintained. The room is spacious and bed so comfortable. Also, Kindness of concierge staff was beyond expectations. Breakfast was varied and good quality, loved the fresh juice bar. My son loved the kids zone.
Stayed in August 2023
Reviewed: 30 August 2023
Claire
United KingdomNothing
Hotel was exceptional and we can’t wait to stay again. Food, staff, facilities all outstanding. We spent most days in Mare at Bussola and George looked after us so well.
Stayed in July 2023
Reviewed: 30 August 2023
Adham
EgyptAqua
Rooms and facilities
Stayed in August 2023
Reviewed: 30 August 2023
David
United Arab EmiratesGreat Family Hotel
Stayed in August 2023
Reviewed: 24 August 2023
Iram
United KingdomMore hammocks on the beach as there was only one available to use. My girls didn't get a chance to use it. Earlier access to steam/ sauna area.
The breakfast was great offering alot of variety. The pools were great and the beach was lovely.
Stayed in August 2023
Reviewed: 24 August 2023
Ofir
IsraelPrices of drinks, especially water in the pools (35 AED per bottle).
Beautiful Hotel, the room was spacious, clean and have all the amenities that you need. The beds are super comfortable. Breakfast and food in the restaurants and main dining halls was in good quality and varied. The waterpark and the kids club is wonderful for the kids. The staff in the hotel are great and very helpful, at the pools, in the dinning room and in the house care. The reception clarks was also very helpful with any request and especially with arranging and modifying the room to suit our needs (Due to booking.com recommendation for the wrong type of room).
Stayed in August 2023
Reviewed: 22 August 2023
Waynejackson
AustraliaNothing
Everything was perfect
Stayed in August 2023
Reviewed: 20 August 2023
Ahmad
United Arab EmiratesDinner buffet wasn’t that great to be honest
The staff were great, the facilities were nice and everything was wonderful. The water park is on the smaller side but understandable for a hotel.
Stayed in August 2023
Reviewed: 20 August 2023
Hamad
United Arab EmiratesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 August 2023
Adrian
United KingdomThe staff are fantastic! really helpful and attentive. We really enjoyed our family holiday at the Westin. The food and service was 10/10. The water park was an added bonus that the kids loved. The beds and bed linen were luxury and absolutely spotlessly clean. The pool staff did an amazing job looking after guests especially as it was so hot too. They work incredibly hard. Thank you to all the team for a great vacation.
Stayed in August 2023
Reviewed: 17 August 2023
Ashwinkumar
IndiaRate is higher
location is good for travellers.
Stayed in August 2023
Reviewed: 14 August 2023
Kim
AustraliaNo evening entertainment
Everything restaurants staff hotel bed pools amazing
Stayed in August 2023
Reviewed: 14 August 2023
Justas
LithuaniaWe had all inclusive package, but thats not mean that you will go dor ala carte restaurants( like Baba, en suir, Brusola ) and eat everything. If you want better steaks or smth you need to pay extra. But the variety of food and how many was there it was fully enough for our holidays.
Very kind personal, beatiful views from room balcony( booked room with sea view), tasty food, clean hotel teritory, good aquapark(tickects was included) it was fully enough for 5years son. Very kind and helpful lifeguards in aquapark! Many pools its enough for adults and kids( there is zone only for adult). Receptionist work is perfect, pool bar personal super!
Stayed in August 2023
Reviewed: 13 August 2023
Ali
United Arab EmiratesThe smell of paint in the hotel was not pleasant also I did not feel comfortable with the beds. However maybe due to my preferences that I do not like to sleep away from my home.
I like most the friendly staff and also the jungle water park. I liked alot the half board offer which give us the variety of choices to select between many resturants. The breakfast is a wold class at Mina Kitchen resturant. We had dinner at Fish Travera and El Sur resturants were delicious and fantastic
Stayed in August 2023
Reviewed: 10 August 2023
Jasim
United Arab EmiratesEverything is amazing about this resort. It was my first experience and it was a trip for kids to enjoy the water park and celebrate my daughter’s birthday. I was upgraded to a nice room with sea view and extra bed for free. They went beyond my expectations and brought a cake 🍰 and balloons 🎈 to celebrate my daughter’s birthday. Will definitely consider The Westin dubai Mina Dubai every time a come to dubai.
Stayed in August 2023
Reviewed: 8 August 2023
Raheem
United KingdomBreakfast was very good, lots of varieties
Stayed in August 2023
Reviewed: 8 August 2023
Zhang
Switzerlandnothing
room", "breakfast", and "location"
Stayed in August 2023
Reviewed: 5 August 2023
Justas
LithuaniaEverything is perfect!
Good staff, big rooms, good view from rooms( with sea view), good services, many pools, good waterpark for childrens. All inclusive is very good.
Stayed in August 2023
Reviewed: 4 August 2023
Paul
United KingdomNo complaints at all.
Great staff Brilliant food Very Good value for money Amazing food and resteraunt choices Using the facilities and water park (free of charge) of the neighbouring hotel (100m away) is great.
Stayed in July 2023
Reviewed: 4 August 2023
Joey
AustraliaNothing, perfect stay
Fantastic hotel, my second yearly stay at The Westin and I see no reason to stay anywhere else❤️
Stayed in August 2023
Reviewed: 1 August 2023
Mohammed
QatarNothing
Friendly staff … luxurious… excellent location
Stayed in July 2023
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