Jebel Hafeet, Al Ain, United Arab Emirates
#1 of 19 hotels in Al Ain
Guests' ChoiceBased on 410 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.0
Staff
9.4
Value for money
8.6
Free WiFi
7.9
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End of dialog contentReviewed: 17 September 2024
Clarence
United Arab EmiratesJust a little bit to note about... griller set is a bit pricey 😅 Though it will not change the fact that the experience is priceless 🫰🫰🫰
Its a great escape from the bustling noise of the city, love the plunge pool, foods are very healthy and tasty. Staffs are very friendly and welcoming. If you're looking to experience a world all to yourself, then this is the best way to do it 😍😍😍
Stayed in September 2024
Reviewed: 19 July 2024
Kaya
United Arab EmiratesThere’s nothing I didn’t like!
Absolutely LOVED this place. It is the perfect getaway and to be in nature. The tent is beautifully designed and very clean, high quality and fantastic. 1000% recommend and also very private and secluded. Love love love love it.
Stayed in April 2024
Reviewed: 19 July 2024
Joanne
United Arab Emiratesthe road to get to the place is rocky
EVERYTHING!
Stayed in April 2024
Reviewed: 17 July 2024
Nivethan
United Arab EmiratesNothing
Location and amazing hospitality
Stayed in April 2024
Reviewed: 17 July 2024
Michelle
United Arab EmiratesFood was delicious with nice presentation but was so late, we waited for more than 2 hours.
Good service , especially the drivers they are approachable and accommodating , Hotel is clean, comfortable, modern facilities , nice set up especially with the mini pool . Nice glamping experience .
Stayed in May 2024
Reviewed: 26 June 2024
Ayse
TurkeyEverything was perfect. We stayed in the room and loved the picturesque view. Food was incredible. If you go during Ramadan you can enjoy their dinner buffet which has many options. Delicious picnic-style breakfast was delivered to our dome in the morning. They use fresh, local ingredients. Staff was super helpful and attentive. A must-see location in the UAE.
Stayed in April 2024
Reviewed: 7 June 2024
Sarah
IrelandThe facilities are great! Breakfast was huge and really nice. The concept is perfect for anyone that just wants a break for a couple of nights
Stayed in April 2024
Reviewed: 3 June 2024
King
United Arab EmiratesThere too much bugs
The ambience is worth it especially star gazing in the night
Stayed in April 2024
Reviewed: 19 May 2024
Melanie
GermanyThis stay was simply amazing! There is NOTHING to improve due to lovely, clean rooms, perfect breakfast & a tasty dinner at the bonfire! We loved all the staff who was awesome, helpful and friendly. We'd love to come back some day!
Stayed in May 2024
Reviewed: 19 May 2024
Tunde
HungaryI loved everything.
It’s absolutely spectacular. Everything from the moment you arrive until you leave. Beautiful clean facilities and the friendliest staff.
Stayed in May 2024
Reviewed: 15 May 2024
Ibrahim
EgyptNothing
All good
Stayed in May 2024
Reviewed: 11 May 2024
Shirea
South AfricaThe staff was amazing and the food was exceptional.
Stayed in May 2024
Reviewed: 9 May 2024
Vitaliia
ChinaThe only one peculiarity that different types of insects finding the way to get into your place… especially night time.
This is an amazing place🤩🤩🤩 First time I’m staying in a dome house and so perfect experience! All corresponds to the declared: design is so fine and relaxing, natural materials and that private small pond is a corner of heaven 😍 Wanna to admit that all the staff were so nice and caring. Big thanks to Adil (best driver and photographer 😋), Guru (amazing food service and extremely delicious smoothies!), Qamar and Hassan for fast service and help any time of the day 🙏🏼👏🏼🤝🏻
Stayed in May 2024
Reviewed: 2 May 2024
Gift
United KingdomIf you love nature there is nothing about this resort you will not like as it's the perfect place to be
I will say it's camping with exceptional experience. You can't be more relaxed, this experience is amazing as the staff qRe pretty much coordinate. Thanks to MR. Murtaza was one of the staff that made my stay acquisitive.
Stayed in April 2024
Reviewed: 26 April 2024
Sara
United Arab EmiratesEverything, the location and privacy. They have many activities the guests can do.
Stayed in April 2024
Reviewed: 25 April 2024
Inha
United Arab EmiratesIt was gorgeous, the interior design was beautiful, the view was magnificent. Overall it was lovely. The little pool or hot tub is heated, so it was so nice to sit it and relax. We were able to do the DIY barbecue in the evening which was great, the food was delicious and it was a lot of fun cooking by the fire. Hassam, Raafat, Adil and Guru were all amazing and so so helpful, they really made the stay exceptional for us.
Stayed in April 2024
Reviewed: 25 April 2024
Marta
ItalyThe domes are quite near to each other, but it didn't bother us.
Very unique experience in the UNESCO site of Jebel Hafit Desert Park. Very organized, with a lot of things to do, and archaeological sites within the park. The dome was spotless clean and equipped with everything. Breakfast at the activity hub was really good. Assistance from Qamar, Ali and Asfand was excellent. Thank you very much for the perfect experience.
Stayed in April 2024
Reviewed: 25 April 2024
Zhu
SingaporeCompletely our fault for going so late in April. Was way too hot to do anything from 10am-5pm. Am sure would be much much nicer in winter. Water in the shower didn't drain well because it's not sloping enough so smelt a bit damp. The WiFi is a little slow so couldn't get through to reception/reservation line when we needed to get them to pick us up a couple of times. It is a fairly remote place and we wanted to unplug and digitally detox anyway so it wasn't a big deal but just for reference.
Staff were lovely, always checking in on us, quite quick to respond when alerted of issues such as problems with WiFi. Can't remember our drivers' names and reception staff (maybe rafaat?) but they also helped show us some of the best spots for a photo and obligingly took them too. Food was good especially given location. Pastries in the morning were yum and there was too much food generally. Guru and team were very friendly. Think it would be better if you had your own car, but we didn't and it was still ok, they picked us up and took us round when we needed. It's a good place to digital detox with mostly self guided walks/biking
Stayed in April 2024
Reviewed: 24 April 2024
Denis
United Arab EmiratesAll good
Location and rooms
Stayed in April 2024
Reviewed: 20 April 2024
Mohammad
Saudi ArabiaCleanness, sttaf
Stayed in April 2024
Reviewed: 19 April 2024
Zixuan
United Kingdomawesome ✨
Stayed in April 2024
Reviewed: 15 April 2024
Saba
United Arab EmiratesJust hoped the front door of the tent also had window net to leave open and avoid AC.
Very clean and hospitable staff. Quite place to rest and recharge. Super friendly staff and we liked the breakfast too. Hasan at the front desk made check-in very easy.
Stayed in April 2024
Reviewed: 15 April 2024
John
IrelandAbsolutely loved our stay at Pura Eco Retreat, we rented the dome which was stunning and we had a delicious breakfast spread. The attentive staff, including Pradeep, Guru, and Hassan, enhance the experience with their hospitality. From the moment I arrived, I felt at ease amidst the tranquil surroundings. The breakfast, served against the desert backdrop, was a culinary delight, showcasing local flavors. Pura Eco Retreat is the perfect sanctuary to unwind and reconnect with nature, thanks to its eco-conscious ethos and attentive team. Highly recommended for a memorable retreat experience.
Stayed in April 2024
Reviewed: 14 April 2024
Wandering
CanadaWe requested dining in our lodge for the breakfast and it took over two hours (and a follow up call) for the food to be delivered finally. Although several drivers passed directly by our lodge throughout the morning to collect other guests and drive them, we were told there had been no driver to bring the food order before we called to inquire why our order was so late. If there are problems with driver shortages, I would expect to be told that when ordering, as we would have opted to go to the restaurant area ourselves (or requested a driver to collect us - as they were doing that for others). Otherwise a great stay!
Location was great and very quiet. Private lodge was perfect and spacious, and the food at the dining area was excellent at dinner time - an Iftar-timed BBQ with many choices (except sadly not so many vegetarian options that night), with a wonderful atmosphere for eating.
Stayed in March 2024
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