Al Maktoum Street, Dubai, United Arab Emirates
Based on 710 hotel reviews
6.4Cleanliness
6.9
Comfort
6.9
Location
7.4
Facilities
6.6
Staff
7.2
Value for money
6.6
Free WiFi
7.3
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End of dialog contentReviewed: 13 February 2022
Tahir
United Statesnot comfortable not clean
nothing
Stayed in February 2022
Reviewed: 12 February 2022
Naveed
NetherlandsStaff Behaviour
Location
Stayed in February 2022
Reviewed: 12 February 2022
Ahmid
Saudi ArabiaClearly an escort destination
Lobby Access to service
Stayed in November 2021
Reviewed: 12 February 2022
Mohamed
United Arab Emiratesstaff not helping and so mean annoying -not helping at all -if u request any things you should agin and agin repeat -about parking will not open immaditly should wait 15 minutes - l attached pic for baby crip originally is for towels
only view from inside
Stayed in February 2022
Reviewed: 7 February 2022
Fahad
United Arab EmiratesStaff behavior were very rude and unprofessional. To get the room keep waiting for 4 hours. Biggest mistake was made payment in advance.
Nothing to like there.
Stayed in February 2022
Reviewed: 5 February 2022
Marius
RomaniaIf you want to pay double and get very poor quality go to Carloton. They tried to make me pay twice I paid on Booking.com a week ago and they forced me to pay once more, a I had to talk to a consultant on the phone to confirm my payment in front of them otherwise I would have paid twice. The worst breakfast in my life at 5 stars all juices, cheap breakfast products and very poor quality and unpleasant to taste.
nothing
Stayed in November 2021
Reviewed: 23 January 2022
Maged
Egyptbreakfast , staff
Breakfast is very very bad
Stayed in January 2022
Reviewed: 2 January 2022
Mr
Pakistanold hotel with old infrastructure they were strict with checking in. I arrived at 8am. they didn’t let me check in although the room was available. they allowed me at 12am, Hyatt Place let me check in earlier
it’s an old hotel, it writes 5 stars but I have seen 3 star hotels better than this. for eg Ibis Al Rigga
Stayed in January 2022
Reviewed: 24 December 2021
Ahmed
OmanCleaning is poor
Nice location and easy access.
Stayed in November 2021
Reviewed: 21 December 2021
Ali
Kuwaittoilet has no shower box
the location and room comfort
Stayed in December 2021
Reviewed: 9 December 2021
Balba
United Arab Emiratesso far on our stay. nothing! everything works so well.
So Cozy! yet affordable- peaceful yet beautifull
Stayed in December 2021
Reviewed: 9 December 2021
Balba
United Arab Emiratesstaffs are very accommodating, cozy ambiance and clean
Stayed in December 2021
Reviewed: 7 December 2021
Diekmann
United StatesThe staff
Location
Stayed in November 2021
Reviewed: 5 December 2021
Armindo
Switzerlandstaff from reception very unpolite
Stayed in December 2021
Reviewed: 4 December 2021
Meljo
United Kingdomdefinitely not 5 star, rooms are not to the standard of a five star hotel, bathroom and specialty windows should clean more often. staff are welcoming.
Stayed in November 2021
Reviewed: 30 November 2021
Nader
United Arab Emiratesworst hotel ever, the stuff are rude, rooms are not clean and outdated, and the bathroom is a nightmare, stay away from this hotel
nothing
Stayed in November 2021
Reviewed: 28 November 2021
Mohammed
OmanCleaning of the room Can't control the room temperature Bad room service
Reception ,Hicham, was helpful.
Stayed in November 2021
Reviewed: 28 November 2021
Anmar
IraqIn General, the hotel was good
Stayed in November 2021
Reviewed: 27 November 2021
Kristine
PhilippinesWorst customer service and terrible check out process! We didn’t even check out but they took all our things from our room already. When we came back, we were surprised that someone has checked in and they didn’t even bother calling us! The guy at the reception did not even apologize for what happened! In addition, my husband has to call multiple times to request just for a cloth iron and it arrived after more than 2hrs.
Huge space for the wedding reception.
Stayed in November 2021
Reviewed: 27 November 2021
Rashed
KuwaitThe staff
The price
Stayed in November 2021
Reviewed: 25 November 2021
Fernando
PortugalVery far from what a 5* should be. I wont repeat the experience.
Near the airport Acceptable price
Stayed in November 2021
Reviewed: 24 November 2021
Dariamat
UkraineService can be significantly improved
Stayed in November 2021
Reviewed: 21 November 2021
Fatou
SenegalI spent half day for a full nightly rate
Staff friendly
Stayed in November 2021
Reviewed: 18 November 2021
Ibrahim
Lebanonold hotel- bed mattresses are old and not comfortable at all
Stayed in October 2021
Reviewed: 17 November 2021
Muhammad
Pakistantoilets are old style and shower area was very narrow. there’s no proper lights in the room. hell of issues honestly. i am surprised that this hotel is really 5 star. i can’t believe this.
honestly speaking i am really surprised that how you guys are authorise for 5 star hotel. when i checked in the lady took more than 1 hour for check in. there’s no toothpaste and conditioner in the toilet. first you will visit the 5 star hotels then you will deal with other people. thanks
Stayed in November 2021
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