Al Maktoum Street, Dubai, United Arab Emirates
Based on 714 hotel reviews
6.3Cleanliness
6.8
Comfort
6.9
Location
7.4
Facilities
6.6
Staff
7.1
Value for money
6.5
Free WiFi
7.3
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End of dialog contentReviewed: 31 October 2021
Monika
Slovakiaroom was not clean
very nice lobby
Stayed in October 2021
Reviewed: 24 October 2021
Jeffrey
PhilippinesNo toiletries, pillows has no pillow cases, no tissue, no slippers upon check in- still needs to call the reception and room must be prepared before the guest came. Chek in is by 2pm and we reached the hotel at 1:45 pm however we entered the room passed 4pm. Duty staffs in the pool area are rude. (October 24, 2021 at 11:30 am-- incase staff are shifting duty)
Staffs are polite. (Reception/ front desk/ restaurant staff/ bellboys). They respond quickly whenever we request something.
Stayed in October 2021
Reviewed: 23 October 2021
Satya
United Arab EmiratesOkay thanks
Stayed in August 2021
Reviewed: 21 October 2021
Joe
FranceSpa is good. Bar to be renovated with freshers.
Food quality you have keep more fresh. Especially chicken & egg to be fresh stock or fresh chicken brand.
Stayed in October 2021
Reviewed: 20 October 2021
Ali
Omanbathroom
staff
Stayed in October 2021
Reviewed: 16 October 2021
Mohamed
QatarThe receptionist never made me feel welcomed. As if i was trespassing. The hotel key kept needing to be recharged every single day and one of the rooms i booked had a problem with the handle and could only lock from the inside. I spent 3 days without housekeeping after i told them every day on my way down before i left to work to clean it yet no luck. I had to talk to the lady who was in the hallway myself when i saw her just to clean my room. Overall the price for the place and location is way over than it should. Specially knowing the visitors of such hotel. Had i knew before i would have never booked. Definitely not for families.
The fountain
Stayed in October 2021
Reviewed: 12 October 2021
Mohammed
Jordanroom good, Breakfast Good , location Good
Stayed in September 2021
Reviewed: 28 September 2021
Bikram
United Kingdomno coffee machine in the room. wardrobe door wasn't closing properly and safe door wasn,t locking.
Stayed in September 2021
Reviewed: 14 September 2021
Khalid
QatarThe room smells bad ،bed not comfortable, basic thing is not available in the room such as "Pin or Pencil"
Nothing
Stayed in September 2021
Reviewed: 27 August 2021
Wael
United Arab EmiratesCheck in process. One reception for a large group and took a long time to finish.
Location
Stayed in August 2021
Reviewed: 21 August 2021
Benilda
United Arab EmiratesNo slipper no kettle no coffee in the room ,no iron
I didn't try the breakfast
Stayed in August 2021
Reviewed: 21 August 2021
Mildred
United Arab EmiratesNo other toiletries like toothbrush, comb, hair conditioner, etc… no ironing board and iron, no slippers. And only 1 towel was provided. Housekeeping didn’t want to answer phone calls probably because they didn’t want to provide our needs.
Nice lobby.
Stayed in August 2021
Reviewed: 20 August 2021
Ziad0544116363
United Arab EmiratesThe facilities are of 1star hotel
The receptionist higham is perfect and deserves 10+++
Stayed in August 2021
Reviewed: 17 August 2021
Bashir
United Kingdom……….,,,
……..
Stayed in August 2021
Reviewed: 16 August 2021
Jawad
United Arab EmiratesCheck in took more than 30 minutes!
Location is good
Stayed in August 2021
Reviewed: 14 August 2021
Shabbir
QatarNot allows to go in swimming pool as per Hotel frame time.
Nothing
Stayed in July 2021
Reviewed: 10 August 2021
Beverly
United Arab EmiratesThere is no kettle for hot water and coffee..pool is not available
Spacious and clean
Stayed in August 2021
Reviewed: 25 July 2021
Nida
United Arab EmiratesThe room is not that clean (smell cigarette) and the washroom is also dirty (the washbasin is blocked) and I booked for an executive room but they gave me deluxe.
Breakfast is good and the location is very accessible and easy to find.
Stayed in July 2021
Reviewed: 23 July 2021
Joan
United Arab EmiratesHotel looks very old, needs refurbishment.
Good location, free parking, facilities are good.
Stayed in June 2021
Reviewed: 30 June 2021
Hameed
BahrainThe swimming pool was under maintenance
Location
Stayed in June 2021
Reviewed: 29 June 2021
Oman
OmanNo tea and coffee on the room
Clean
Stayed in June 2021
Reviewed: 25 November 2023
Seyed
AustraliaPhilippines reception made all my trips worse she is the worst reception I seen in my life ever
Location only
Stayed in November 2023
Reviewed: 19 November 2023
Ashraf
EgyptThe room conditions
Very good
Stayed in September 2023
Reviewed: 13 November 2023
Mustafa
IndiaThis will be a long list : 1) The Wi-Fi could not connect with either my phone or laptop. 2) Now this is a big one that I am super annoyed with, "a simple request for an iron" was such a nightmare that I cannot forget that experience. I had to call like 5 times just to request for an iron. Despite of all of this I still couldn't get one. I mean seriously. 3) Also what the hell is up with the night club there, the music is so loud that 3 floors above can hear them. This is coming from someone who stayed on the second floor during my stay. 4) If you want your sleep disturbed and get super annoyed, please you are welcome to stay here.
The check-in procedure went well and was professional. The room was really clean and the temperature really perfect, just felt like sleeping in the moment I entered the room. The space in the room was amazing and really comfy.
Stayed in November 2023
Reviewed: 10 November 2023
Omar
OmanThe delay of responding from the reception over 30 min,The fridge is NOT working at ALL,and the AC wasn’t cooling in room 205 , the heater takes a long time to work !! I had to call them 3 times until they switched me according to my request to a new room 218 because I was sweating !! The fridge is NOT working in the new room in 218 as well, I paid around 184 OMR for three nights and I was expecting a professional service but unfortunately I did not get it,
location
Stayed in November 2023
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