Flats due to no balcony and entertainment, nothing there all local channels only.

Swimming pool

Stayed in April 2023

the facilities what I am looking for its there, such as 24 super marker cafes near by

Stayed in April 2023

The view from the window was of the building next door . No ventilation, no view and the hotel does not have a room with view for 1 king bed or 2 beds.

Great location, clean and spacious room.

Stayed in March 2023

Lobby and halls are ugly

Very clean, good location, prompt service

Stayed in March 2023

Good place

Stayed in January 2023

Old

Good location

Stayed in February 2023

The biggest problem we had happened one night at 4 am. I was in a deep sleep when the phone rang and the front desk guy told me that he believed we were smoking in the room because the smoke alarm was going off. I said, "What are you talking about?!" We are asleep!!" So he insisted that we must be smoking which I found VERY offensive because some light was going off on the alarm in their monitors. He insisted on coming up to inspect the room. He was very rude. When he came up, he did not come into the room, just poked his head in and said okay there is no smoke. I went back to sleep and then about 10 minutes later he calls AGAIN and says that the smoke light is still going off. They insisted on coming back up AGAIN and inspecting the bedroom and of course, found nothing. Then the next day they removed the smoke alarm. The next day after that, the toliet overflowed and the drain was closed and locked and so we weren't even aware until there was two inches of water on the floor. Make sure you remove the drain cover if you rent a room here so this doesn't happen to you. The other thing is that there is no balcony or patio so in the winter, it is very hard to dry the clothes after you wash them and the room can get uncomfortably humid. Besides these issues, we still had a good time at the hotel and the staff was very responsive and nice except for the guy who improperly accused of us of smoking at 4 in the morning.

Overall, we really liked the hotel but there were a couple of very significant problems that occurred that I mention below. The room was very large and the bed was comfortable. The tv worked well. The restaurant upstairs was amazing and has a fabulous sunday brunch. The food is high quality and so tasty. I loved the restaurant the best.

Stayed in February 2023

The traffic, especially in the evening

Very good breakfast, lots of varieties to choose from

Stayed in February 2023

old furniture the snell of smoke in my room

quick response for requests

Stayed in February 2023

Waiting time - front desk No baby coat - you will be forced to ask extra bed for 100 AED, or not having good sleep coz of bed size

Room, staff, location

Stayed in February 2023

Traffic Jam near the hotel.

The hotel is located at the center near to Sharjah Lake and Al Qasbaa. Break fast was good

Stayed in February 2023

the hotel have only 3 Electric elevators only for hotels to provide more blankets for the visitors especially for the small babies and children The lighting in the apartment was a little low

the reception and staffs informative an d helpful the cleanness of the hotel very good the hotel in the meddle of the city every thing ( market, pharmacy and other) with same building and around the hotel

Stayed in February 2023

Reception staff politeness and service orientation

Location

Stayed in February 2023

Location was great esp. if you get the Lake view Room /flat.

Stayed in February 2023

I arrived at 16:00 and the flat was not ready. They asked me to come after one hour but they give me the flat at 18:00.

Stayed in February 2023

Washroom

Is staf is good

Stayed in January 2023

Room cleanness and the area around the hotel.

Stayed in February 2023

bathroom accessories not as expected.

good location, nice rooms, good internet.

Stayed in February 2023

parking area it’s far from hotel - check in takes times with one staff In reception with many residents

room

Stayed in January 2023

Perfect location. With 24/7 carrefour market in the same building.

Stayed in February 2023

Room service not up to the expectation

Location of the hotel

Stayed in February 2023

Bit old furniture and require renovation, ventilation should be made more effective

Excellent location, staff at reception was good and helpful specifically Mr. Ali at reception who was very kind and helpful during the whole stay.. Big thanks to him

Stayed in February 2023

GREAT LOCATION

Stayed in February 2023

Parking issues ,taxi and private car park front door so hard to park and go inside hotel, hotel is good location also is vert good only parking I believe make hassle.

Good

Stayed in January 2023

Check-in/Check-out - 4/10

Location 10/10 Staff - 8/10 Cleanliness - 9/10 Breakfast - 8/10 Toilet 8/10 Carrefour, ATM, pharmacy, money exchange inside the building

Stayed in February 2023