good family stay with lot of activities to do for the kid hotel gave 1 day access to the zoo also which was a good add on experience

Stayed in November 2024

The entrance need to improve. Under expectation and bad smelling

The room is clean and no smell or insect. Very nice activities to kids.

Stayed in November 2024

The furniture a little bit old

The property location literally inside the zoo which makes it unique experience for the whole family

Stayed in October 2024

Nothing

The property was nice. My twins enjoyed the pool, room and the zoo.

Stayed in November 2024

The rooms are quite dated and need a refresh, the bathroom was in need of some tlc, toilet was leaning to one side, grouting in shower was mouldy and some mosquito netting would go a long way! The geese are a shocking wake-up call!

Loved the view of the Giraffe pen and complimentary access to the park which meant we could stay later than most and not have to go to far to bed 😀 Food order service was also good and you could eat outside and watch the animals.

Stayed in October 2024

No towels in room when we checked in. The room card kept not working.

Stayed in November 2024

There were no towels in the room on arrival. But with a phone call to reception, this was quickly rectified.

Location - part of the zoo. Rooms - beds were comfortable and clean. Lovely comfy pillows. The staff were very helpful. The food from Hide restaurant was very good. Limited choice for vegetarians, though. The pool was good, and our grandson loved the slide. The pool staff were very good and helpful. Having access to the zoo for the two days was excellent. Any extras in the zoo and food were very reasonably priced. We would definitely come again.

Stayed in October 2024

We had a great experience at Emirates Park Resort. Great crew. We were upgraded to a really good suite/chalet right next to the giraffes, very nice.

Stayed in October 2024

Breakfast is a disgrace to the property. Waiting for 1 hour for our order, receiving wrong items and not all, after waiting for 15 minutes more and nothing changes, we just cancelled what we still haven’t received. Discount was applied on a bill which I assume was an apology however no « sorry » was offered by a manager or anyone else. The girls working there were friendly though

Basic very clean and has everything you need. Swimming pool and animals everywhere is a kids paradise. We enjoyed our stay

Stayed in October 2024

Food options are limited.

Love it! The staff are great and it's such good value for money.

Stayed in October 2024

The staffs made effort for those who are celebrating occcasions such as birthday and anniversaries🎉

Stayed in October 2024

The smell on the normal rooms opposite animal cages, but hey, its a zoo afterall👍😉 Towels and microwaves are not in the room but you can call for it to be provided.

We liked the waterfall bedroom suite🤍 It was a good stay in general. Better to book rooms all together in one place as the deluxe chalet, pools side rooms, and the normal rooms are all in different locations. I suggest if you can book chalet rooms or atleast the front rooms of the poolside as they are better. Chalet room is a little walking distance to the pool. The normal rooms are on the backside of the pool and are opposite the cages in which the zoo air is more evident. We were in both waterfall bedroom suites located on the first floor and the rooms are huge and very comfortable. It was worth the money. The staffs are very accomodating and polite. The receptionist, Kopila, was very hospitable and she assisted with everything we needed making sure my family were comfortable. It was a great experience overall. Make sure to feed the giraffes and other animals it'll make the kids very happy, even the adults👍

Stayed in October 2024

AC is not adjustable in our room which was difficult for our little ones to adjust sleeping comfort

Stayed in October 2024

For some people, the smell can be not that pleasant, however, it's pretty nature.

Nice experience inside the zoo. We had a view of giraffes. It's pretty interesting; you can see how they behave, sleep, eat, and observe the world. I recommend this place. It is even good if you want to book something near the airport.

Stayed in August 2024

Perfect for family. Zoo and swimming pool is amazing. Room is clean and breakfast is good😍

Stayed in September 2024

Smells animals, because rooms are inside the zoo. Better option to get a room near swimming pool.

Not far from airport. Good value for one day transfer. Hotel is a part of zoo. Tickets are included, so you can walk around zoo.

Stayed in September 2024

Rooms could have more utilities in them and could be maintained better

Zoo, Pool, Food, Service

Stayed in September 2024

It was very dated and didn't have a cosy feel, small pool

It was an experience having animals outside your room, and great that you get free access to the zoo. It was affordable to feed them. The food was also cheap and great quality.

Stayed in September 2024

The swimming area needs to be worked on, may be it was little crowded when we went there in the evening but still we noticed the cleanliness was not as good.

Overall it was wonderful experience and I would recommend anyone with small kids must visit. I have a two years old daughter and she had fun. We tried to book the Giraffe Room but it was sold out for the weekend so we booked the Delux Room and it was equally good, we couldn't enjoy the Giraffe from our window otherwise everything was just as Giraffe's Room.

Stayed in September 2024

Food is acceptable

The stay in Zoo

Stayed in September 2024

Roaming around was bit tricky no clear signs and maps

Facilities and animals

Stayed in September 2024

Pool access from room and access to the zoo was exceptional.Pool access rooms are right infront of the pool,kids loved kids pool as its was small and it had a slide in it.

Stayed in September 2024

There were a bunch of screaming kids in the hallway

Love that you’re literally within the zoo. Excellent pool. The room was small but very nice, exceptional bathrooms.

Stayed in September 2024

Staff are amazing. Helpful and on any request reacting immediately. But I didn’t like a coach in living room which was full of stains on it. It is so visible as it is a white color

Stayed in September 2024