Al Fahidi Street, Bur Dubai, Dubai, United Arab Emirates
#665 of 721 hotels in Dubai
Guests' ChoiceBased on 984 hotel reviews
5.2Cleanliness
5.7
Comfort
5.8
Location
7.3
Facilities
5.6
Staff
6.9
Value for money
6.0
Free WiFi
6.7
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End of dialog contentReviewed: 17 March 2022
Waseem
AustriaBathrooms are not clean. It was smelly. It just takes some room freshner to get rid of smell bit they don't have it. Lots of flies in it. Shower had very very less pressure. Hallway from lift to room was not clean, smelly and not well lit. Breakfast was bad and served in plastic plates and coffee in plastic cups.
Location was good You don't get taxi there easily. Uber is best there.
Stayed in March 2022
Reviewed: 16 March 2022
Luke
KenyaPlastic plates and cups for use at the breakfast table
Breakfast was very good
Stayed in March 2022
Reviewed: 7 March 2022
Abdul
Saudi ArabiaI asked for water in morning but the staff said i have checkout in afternoon so they did not provided. They do not have Comb in room, bodywash in bathroom
Stayed in March 2022
Reviewed: 1 March 2022
Packir
United Arab EmiratesBathroom maintance not good ... Maintenance work going on day night too much sound
Room ok clean staff ok
Stayed in February 2022
Reviewed: 27 February 2022
Alla
United StatesSome Water leakage in the bathroom. The Mattress was decent. Bedsheets are not always crispy white. Sometimes spots were noticed on bedsheets and towels.
Friendly staff, always welcoming and helpful! Great location, subway station is nearby, lots of malls and markets. Ghibaiba Bus station is walking distance of the hotel. Took us 30 minutes to get to the beach on a bus 8. La Mer Beach, Mercato Beach are great! Always drinking water was provided in the room. PCR Covid test service was offered at a very reasonable price!
Stayed in February 2022
Reviewed: 24 February 2022
V
United Arab EmiratesBathrooms are smelling, water in shower is too slow to have a good shower, maintenance is not done . There should a supervisor to look into things and guide the cleaning staff
Staffs are good , location is very convenient
Stayed in February 2022
Reviewed: 21 February 2022
Jacinta
United Arab EmiratesThe bathroom is not in good condition there is a damage when showering the water fills in the area when you step on floor which is not good health wise.
The staff at the front seat was very accommodative and professional though didn’t take her name. The location is good and not noisy unlike many hotels near road always noisy one can’t sleep well.
Stayed in February 2022
Reviewed: 20 February 2022
Joshy
IndiaIts an old room
Location
Stayed in February 2022
Reviewed: 16 February 2022
Jalaluddin
PakistanThere was a lot ofcockroach in room and bathroom
Stayed in February 2022
Reviewed: 29 January 2022
Sanjay
United Arab Emiratesno proper amenity
value for money
Stayed in January 2022
Reviewed: 10 January 2022
Pennelyn
United Arab EmiratesAll
I dont like never comeback and even recommend sorry regrets that i booked that hotel.
Stayed in November 2021
Reviewed: 24 December 2021
Nimemi
India.Rate vary high as hotel as hotel comoerison
Stayed in December 2021
Reviewed: 19 December 2021
Hozaifa
KuwaitInteriors and overall condition
Cleanliness and breakfast
Stayed in December 2021
Reviewed: 12 December 2021
Islam
OmanThe facilities could be cleaner. I saw some insects in my room, which is not nice.
The facilities are decent. I think it's okay for the price.
Stayed in December 2021
Reviewed: 4 December 2021
Junaid
Saudi Arabiahouse keeping services and could be more cleaner
location only
Stayed in November 2021
Reviewed: 3 December 2021
Salah
Saudi ArabiaLack of hygeine. We live there for 6 nights but they never changed our bed sheets. Also bed bugs and coacroach were seen in the room.
Lady receptionist was very helpful. Overall staff were humble.
Stayed in November 2021
Reviewed: 27 November 2021
Mabel
GhanaThe bathrooms were not Clean. Bedspread was not changed
AC was chilled enough
Stayed in November 2021
Reviewed: 12 November 2021
Lutakome
UgandaNot clean. Room cleaning is very poor and maintenance
location
Stayed in November 2021
Reviewed: 10 November 2021
Christina
SeychellesWe were given a room upon early check-in that was dirty and stinky. We had to request for a change of room and was given a much better and more spacious one. Hotel needs some refurbishment. The ladies at the reception were really nice!!!
The hotel is very well located.
Stayed in November 2021
Reviewed: 5 November 2021
Amar
IndiaRooms are old have to modify
Staff is Helpfull
Stayed in October 2021
Reviewed: 3 November 2021
Oladunni
NigeriaDear Grand Nova Management Team, I write with disappointment to convey my dissatisfaction to the hotel's payment handling policy. I recommended and booked Grand Nova Hotel on Booking.com for my client for 5 nights (23rd - 28th October 2021). After she arrived at the hotel, 40,000 Nigerian Naira and some charges (376 naira thereabout) was deducted from my account. I just figured it should be meant for the prepayment. Only for my client to still be told to make full payment that the money was only placed on hold and not deducted from my debit card. Since then, my clients and other colleagues have tried reaching the hotel to notify of this, and we kept on getting the response it wasn't deducted. As we speak now, the money is not in my account and the bank affirmed it was deducted and not just placed on hold. Yet, nothing interesting has been heard from the property.
Checking into the hotel.
Stayed in October 2021
Reviewed: 16 October 2021
Alioune
United StatesThe lack of maintenance. Almost everything seems so old. Bedsheets, carpets, towels, bathtubs, etc....
Breakfast was good. Location is great. The females staff were very friendly and helpful.
Stayed in October 2021
Reviewed: 22 September 2021
Bindu
United Arab EmiratesI don't like bathroom water there,, actually they don't have water cooler,, so whenever i visit n try to talk shower water temperature is fully high becoz of weather which one give me prblm always.
Every is good for me..
Stayed in September 2021
Reviewed: 19 September 2021
Rachel
OmanA lot of Rats Breakfast did not have much choice Changed rooms 3 times in one week stay
The Reception was supportive. The Location was in a busy street Near to prime locations.
Stayed in September 2021
Reviewed: 1 September 2021
Veena
United Kingdomno car parking facility
Breakfast service is very poor and not according to international standard
Stayed in August 2021
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