Service was slow, check-in took more than 20 minutes (although we were first in line). Breakfast is eaten in the room - not convenient. Breakfast is minimal, no coffee. Breakfast was served 25 minutes later than ordered (crucial when one needs to run to the gate...). Windowless rooms.

Location is excellent, right within the terminal, very good for long layovers. Rooms are small, yet include everything one needs while transferring.

Stayed in November 2024

Long queue for checkin - they need a better system. No one wants that after a long flight… Expensive. But I guess you pay for convenience.

Very quiet, comfortable room. Convenient for a layover.

Stayed in November 2024

Bathroom drainage was blocked

location

Stayed in November 2024

A bit pricey

Perfect place for transit stop

Stayed in October 2024

Staff was super professional, specially personnel at the reception named RIFAH was super nice and professional

Stayed in November 2024

Staff was very helpful

Stayed in November 2024

Had to wait half an hour to get to the room

Stayed in November 2024

Junior Suite was advertised as having a king-sized bed but really has a queen-sized bed. The actual benefit of the Junior Suite over the Family Room is that there are two separate bedrooms in the Junior Suite. There was a bright green light on the ceiling of the room - I’m not sure what it was for as I saw a separate smoke detector. No way to turn it off as far as I could see, so if you need total darkness to sleep make sure you bring your eyemask!

So convenient to be transit-side, and the beds were super comfortable! Very worthwhile to get some real sleep in a real bed - adds to the vacation time you get to enjoy when you arrive at your destination actually rested. They gave us a free upgrade during our second stay on the way home (I think because of the mistake with the bed size advertised on booking.com).

Stayed in November 2024

Booking didn't provide me before that the staying is only for 6 hours

Perfect but only 6 hours something that I didn't know

Stayed in November 2024

The cost information about check in check out isn't clear. The price is astronomical for a transit hotel. The line for Pearl lounge confusing for checking in for AUHotel.

Check in staff were friendly and helpful. Rooms were nice and quiet.

Stayed in November 2024

This 6 hour thing is not practical for long layovers

The property is conveniently located at the in Transit area and easy to fine. The room was comfortable and clean

Stayed in November 2024

Noise from the cleaners cleaning rooms next door

Location Comfort Cleanliness

Stayed in November 2024

It’s not entirely the cheapest

Super clean, very comfortable bed, rain shower. Got dressed and walked to the gate because did security prior

Stayed in November 2024

Rooms were small and yet functional

Access from the Transit area and the desk staff was superb

Stayed in November 2024

Nothing

It was clean, bed was comfortable

Stayed in November 2024

Long line for checkin, took 20+ min- especially painful when u r tired from the flight and it's late night We had a smell from the bathroom

Location is very convenient

Stayed in October 2024

Smell, there are no windows in the rooms and smell is horrible,made me really sick

Location, all was clean, good spot for a long flight connection

Stayed in November 2024

The only real feedback for the hotel is to get some dampeners or something for the room doors as I was woken a few times due to the doors slamming behind other guests leaving or entering their room.

We had a 15 hour layover in Abu Dhabi and having this hotel made it really easy. The room was clean and comfortable and easy to darken so you can sleep without issues. We made a bit of a mistake during our booking and booked a family room for 4 people, it is only meant for three so we had to sleep one adult and two children in a queen size bed and the last adult in the single bed.

Stayed in October 2024

The rooms are tiny, too small for a cot which we booked

Modern, clean and convenient

Stayed in September 2024

A few small things- the shower wasn't draining quick enough so overflowed slightly. We wish there was milk for our coffee/tea. And the walls were a little thin so I did hear a bit from the neighbors. But it served our purpose very well.

We had a very long layover, so this was perfect to sleep and shower. Room was just what we needed- comfortable bed and nice bathroom. Staff were very kind and helpful.

Stayed in October 2024

NA

Hospitality

Stayed in November 2024

The room is very small and cramped, and the walls are thin, so you can constantly hear other guests coming and going. The receptionist was also very unfriendly.

This is an excellent place for those who need to rest between flights when there are long hours to wait. It’s important to note that the stay at the hotel is limited to six hours only.

Stayed in October 2024

Very convenient, room was small but clean and adequate. Did the job for a few hours sleep during a long layover and short walk to the gate the next morning.

Stayed in October 2024

The rooms are very basic. We were 4 family members and had to book 2 rooms.

The location was excellent and the accommodation was very good.

Stayed in October 2024