Palm Jumeirah West Beach, Palm Jumeirah, 10223 Dubai, United Arab Emirates
#160 of 2,783 Holiday rentals in Dubai
Guests' ChoiceBased on 1453 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 28 June 2024
Michelle
United KingdomNothing.
Spacious, clean everyone that works at the hotel couldn’t be more helpful! They made me feel so welcome and helped me with everything I needed Property is close to metro to travel up and down the palm, shop next door for any essentials you may need, great location.
Stayed in June 2024
Reviewed: 28 June 2024
Alena
RussiaI liked absolutely everything
Stayed in June 2024
Reviewed: 24 June 2024
Alsufer
IraqThe staff and location was fabulous
Stayed in June 2024
Reviewed: 21 June 2024
Katherine
United Arab EmiratesNone
Excellent! So comfy.
Stayed in June 2024
Reviewed: 21 June 2024
Ramy
EgyptEverything was perfect
Stayed in June 2024
Reviewed: 18 June 2024
Elena
GermanyEverything was perfect
Great location, rooms are very comfortable, great service from all staff
Stayed in May 2024
Reviewed: 17 June 2024
Victoria
United KingdomWe got lunch in the cafe downstairs one day, but our order wasn’t put through/was forgotten about. we had to wait over an hour for our food - other people had been in, had their food and left by the time we received our food. We didn’t get much of an apology which was disappointing.
We were originally due to stay in April, but the floods in Dubai meant we had to change our dates to June. Adagio were happy to accommodate this even though we had not booked a flexible rate! At check in we were upgraded to a larger room which was much appreciated. The kitchen was fully stocked, including a washing machine. I also liked the water filter so that I didn’t need to buy water from the supermarket.
Stayed in June 2024
Reviewed: 11 June 2024
Daniel
AustraliaMy only criticism was the hotel is on a busy through road to west beach parking. The cars were not driving fast but late at night the road backed up and they would honk.
The location was fantastic, close to the beach near restaurants and ameneties. The staff were all very friendly and eager to help.
Stayed in June 2024
Reviewed: 7 June 2024
Amela
Bosnia and HerzegovinaThe hotel is beautiful and the cleanliness is a 10, but the staff here has no competition. Thank you all, especially Nizar, Natasa and Edgar
Stayed in June 2024
Reviewed: 7 June 2024
January
PhilippinesOn a weekend it can be noisy until 3AM. The location is next to a traffic jam so you will hear cars honking. The gym is quite small and was full so we just borrowed a mat and did yoga in the room. Weather was too hot to visit the pool and beach at this time so we cannot comment on that. Be prepared to carry your own luggage from the basement car park to the room and vice versa. I'm not sure if they have a bell service but my mom and I also did not ask for assistance anyway. There is a deposit that needs to be paid on check in, I paid in cash. I received it back when we checked-out.
The location is good. Check-in staff Aung and Abu are friendly. They offered me a 50% discount to upgrade to a higher floor with balcony. Housekeeping staff Edgar ensured everything was ready & functional in the apartment. The 1 bedroom apartment was spacious and comfortable. It was equipped with a kitchen and washing machine. The breakfast variety of bread, cold dishes and hot dishes was also good. I like that they support sustainable living and reduce plastic waste by using water filter system, wooden toothbrush, wooden cards, etc. The gym is open 24 hrs.
Stayed in June 2024
Reviewed: 6 June 2024
Amela
Bosnia and HerzegovinaThe hotel is nice, but the service in the hotels and the workers can't be compared to anyone....thank you guys
Stayed in June 2024
Reviewed: 5 June 2024
Yevgeniy
KazakhstanLocation, food and facility itself is a very good value for money. In May.
Stayed in June 2024
Reviewed: 30 May 2024
Maria
United StatesLocation is excellent, beach is perfect, close to Hop on and Off bus stop! (we save some money to use it as our transportation to downtown)
Stayed in May 2024
Reviewed: 29 May 2024
Grant
AustraliaPool facilities are small, and hot as on the roof
Great location 50 meters from the beach but half the price of the front line hotels.
Stayed in May 2024
Reviewed: 25 May 2024
Aysha
United KingdomThe pool was smaller than expected and the weekend, due to the location, you could hear the night life.
Staff were amazing! And I loved the interior
Stayed in May 2024
Reviewed: 22 May 2024
Peter
SwitzerlandThe cleanless in the room was made superficially, some places, they never touch.
Location, the suite, breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Nahdia
PakistanNothing
Everything
Stayed in May 2024
Reviewed: 15 May 2024
Adriaan
SwedenNo view from the rooftop pool. No staff discount for UAE airline crew.
The location was excellent. The staff was very professional. The room was just perfect. Very modern.
Stayed in May 2024
Reviewed: 7 May 2024
Danny
United KingdomGreat service, location and cleanliness. Abu in particular was great throughout the whole trip.
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United Arab EmiratesThe breakfast was great, the location amazing, the staff very nice and the room very comfortable We were very happy and would definitely come back!
Stayed in May 2024
Reviewed: 2 May 2024
Mara
RomaniaStaff were extremely nice and helpful, excellent breakfast, location was great, the private beach was a few minutes away, they give you beach towels on arrival. Highly recommend asking for a quiet room if you don’t need the palm view from your balcony. Will definitely visit again!
Stayed in May 2024
Reviewed: 29 April 2024
Darya
United Arab EmiratesWalls of the hotel are too thin so you can hear all neighbors coming and leaving rooms. House keeping team doesn’t care either and being extremely loud in the morning while doing the cleaning they gather more than actually work.
Good location, nice gym
Stayed in April 2024
Reviewed: 28 April 2024
Kristina
United StatesHotel is close to the beach, nice walk area with restaurants and entertainment. Very convenient rooms with fully equipped kitchen.
Stayed in April 2024
Reviewed: 19 April 2024
Rania
EgyptNone
Clean and Fresh
Stayed in April 2024
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