Carretera Arinsal, AD400 Arinsal, Andorra
#33 of 42 hotels in Arinsal
Guests' ChoiceBased on 62 hotel reviews
7.6Cleanliness
8.3
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.5
Value for money
7.8
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 17 September 2024
Lou
AustraliaSlow process at the counter. Grumpy breakfast waiter
Breakfast buffet, rooms,
Stayed in September 2024
Reviewed: 18 July 2024
Ian
United KingdomWould of liked tea and coffee making facilities in room.
Big free car park which was vital to us. Hotel in a lovely little village of arinsal. Perfect location if you don't want to stay in town centre. Good buffet breakfast.
Stayed in July 2024
Reviewed: 1 April 2024
Michael
United KingdomNothing particularly I will return
Good size rooms, comfortable with good views at rear Big breakfast
Stayed in March 2024
Reviewed: 20 March 2024
Brocklebank
United KingdomBar was rarely open, and cooked breakfast was poor. Disappointed the spa was extra, expensive and unimpressive. Felt really it should have been included in room price.
Room was great, large and comfortable.
Stayed in March 2024
Reviewed: 2 January 2024
Lidia
ItalyThe temperature, some parts of the building was way too hot, restaurant, bar and corridors. The room didn't have a fridge
The location, very easy to reach and walking distance to the funicular. The room was big and clean. Everything was easy and the staff really helpful. The food had food variety
Stayed in January 2024
Reviewed: 3 October 2023
Vicki
IsraelView,parking,nice room,comfy bed
Stayed in October 2023
Reviewed: 25 September 2023
Jennifer
United StatesThe restaurant isn't good, and the only dinner choice was a buffet that wasn't great. I got enough to eat, but it wasn't delicious or worth €22 for me.
The facilities and surroundings are wonderful, with beautiful grounds and a creek/river running through the back. I'm so happy that the hot tub was available for me to book an appointment. I like the bar and restaurant on site.
Stayed in September 2023
Reviewed: 31 August 2023
Andrew
United KingdomIn our opinion there was nothing really to dislike about hotel
This hotel was within our budget for our stay in Andorra which was great but more importantly for us - it had a free car park. We had included breakfast and the breakfast was good with plenty of choice. We had two rooms and both were ok
Stayed in August 2023
Reviewed: 29 August 2023
Robin
CanadaThe street noise was very loud so we had to close the windows, but there was no AC.
Stayed in August 2023
Reviewed: 24 July 2023
Zsuzsanna
Hungary-
The staff -in the reception and the pool bar as well - was extremely nice, always helpful. The massage was really good. The room was clean and well equipped (safe, many toiletries-very nice fragrance). The entire place was very pleasant.
Stayed in July 2023
Reviewed: 5 June 2023
Vincent
BelgiumVery nice place to stay in front of the nature and mountains
Stayed in May 2023
Reviewed: 14 March 2023
Andriy
Ukraineno electrical kittle and no fridge
Stayed in March 2023
Reviewed: 7 March 2023
Paulina
United KingdomThe room key card kept malfunctioning which could be a bit irritating, it also tripped the electric and the fuse turned off. Easy fix but irritating. We were lucky to have left on Monday as a school trip arrived the night before and it was quite loud, the walls are very thin between the rooms.
The staff were very friendly and tried to be helpful. the location was good, not too far from the gondolas, walking distance but up a big hill! The breakfast was good with a variety of things to choose from. The room we stayed in had a balcony and the stream outside was a lovely view to enjoy in the mornings.
Stayed in March 2023
Reviewed: 10 February 2023
Giuliana
Spainthe sauna and pool have to be paid per person to be used
super comfortable bed, also loved the window view to the mountain
Stayed in February 2023
Reviewed: 7 February 2023
Miia
Finlandnext to small but busy road so there was noise of the traffic until midnight. Also you could hear the noise of the neighbor rooms easily.
Nice, clean and spacious rooms, free parking
Stayed in February 2023
Reviewed: 3 January 2023
Juls
SpainIt's just slightly out of the main town, so it's a pretty steep walk uphill to get to the centre. But good on the way back because it was downhill! The decor was a little old and tired, but everything was nice and clean, so it didn't really bother us.
Lovely hotel. Ambience had an old-fashioned mountainy feel. Very cosy. Staff were exceptionally helpful and accommodating. The buffet breakfast was amazing! My favourite thing was how dog-friendly they were. Dogs were allowed everywhere in the hotel apart from the restaurant, and we even received a welcome pack for the dogs, which included a ball, a collapsable drinking bowl and a treat. Really nice touch. Would defo book again here.
Stayed in December 2022
Reviewed: 24 September 2022
Susan
United KingdomBedrooms were a bit dated
Nice hotel with lovely views. Very nice lounge and bar area. Reception staff were very good
Stayed in September 2022
Reviewed: 27 August 2022
Stephen
United KingdomBeing changed to a balcony room on the second day
Breakfast was great
Stayed in August 2022
Reviewed: 24 June 2022
Sandra
United StatesIt was great.
Loved the location, the sound of the stream, and the helpful staff. The room was perfect and the bathtub was a wonderful surprise.
Stayed in June 2022
Reviewed: 5 August 2024
Matityahu
IsraelBeautiful place you sit in the pool and all the nature and mountains around you . Good breakfast . Clean..and free parking
Stayed in August 2024
Reviewed: 12 July 2024
Michael
United KingdomBusy and a bit of maze to find rooms
Location
Stayed in June 2024
Reviewed: 14 May 2024
Michael
IrelandEverything was fine.
Food was excellent, bar facilities were ok, not much selection in beer.
Stayed in May 2024
Reviewed: 14 March 2024
Houda
United Kingdomoverrated for a four star hotel, I think it is a three star hotel
the view
Stayed in March 2024
Reviewed: 19 July 2023
Glen
United KingdomNothing
Location, facilities, condition, staff and restaurant
Stayed in July 2023
Showing 1 – 25
Lagos, Portugal
Reil, Germany
Halifax, Canada
Perugia, Italy
Doolin, Ireland
Knežak, Slovenia
Alghero, Italy
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content