Avenida del Ravell, 3, AD 400 La Massana, Andorra
#12 of 24 hotels in La Massana
Guests' ChoiceBased on 122 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
9.2
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 9 September 2024
Ilya
United Arab EmiratesAll great, but they didn’t have towels at the Spa, so we had to use paper tissues ).
All great in general. Nice location and good breakfast. Clean rooms.
Stayed in September 2024
Reviewed: 18 August 2024
Robert
United KingdomShower fitting needs to be better. It either showers the floor, or groin.
Fantastic location. Great breakfast. Lovely comfortable beds.
Stayed in August 2024
Reviewed: 14 August 2024
Movarz
IrelandThe bed mattresses were covered with cheap materials and very plasticky feel and sound as it kind of felt like it's a weired waterproof material. Dinner included in the half board deal is only a selected option (only the dinner and not even a drink of water or started included).
Friendly staff Beautiful olfactory and cozy hotel
Stayed in August 2024
Reviewed: 9 August 2024
Helen
United KingdomNo air conditioning, no vegetarian food
Lovely pool, comfortable beds
Stayed in August 2024
Reviewed: 21 March 2024
Mf303
SpainThe staff was not too friendly and helpful. Dinner was not worth the money, and the senior waiting staff was borderline rude (on the contrary, the junior staff at the restaurant was friendly and polite). Also, the parking situation is not ideal.
Great facilities, a nice area well connected with the city, clean room with a beautiful view, cozy common rooms, decent breakfast with many options, nice pool and spa.
Stayed in January 2024
Reviewed: 17 March 2024
Syed
United KingdomAll ok
All ok
Stayed in January 2024
Reviewed: 24 February 2024
Trent
AustraliaArea, food value for money
Stayed in February 2024
Reviewed: 18 February 2024
Miran
Belgiumonly one billiard table. Many families are staying in this hotel - indoor playing ground, a football table, darts etc. would be welcomed.
friendly staff, the food, billiards, ski storage, garage
Stayed in February 2024
Reviewed: 6 February 2024
Fabian
SpainThe Spa is used dressed, therefore not as expected. Maybe there should be times when clothing can be ommitted as usual in northern Europe.
Staff super friendly and helpful. Continental breakfast was ok, a lot of choices.
Stayed in February 2024
Reviewed: 2 February 2024
Charles
United KingdomThe room, breakfast, dinner and lounge areas. Very good waiter service
Stayed in January 2024
Reviewed: 10 January 2024
Oleksandr
SpainSometimes dinner was not good, grilled meat not tasty. Sometimes lockers were not working.
Location, staff, rooms
Stayed in January 2024
Reviewed: 6 January 2024
Maria
FranceVery well located, just in front of the cable car. Staff very friendly, cozy atmosphere
Stayed in January 2024
Reviewed: 26 December 2023
Angela
FranceWe weren’t informed there were ski lockers on our arrival. There were no tea and coffee making in room which seemed poor for a 4 star hotel. There were no hot options for breakfast such as scrambled eggs although you could have boiled egg
The location was very good and we were able to park close by. The waiting staff in the restaurant were very nice.
Stayed in December 2023
Reviewed: 7 December 2023
Nicole
AndorraAll good. Met our expectations.
Stayed in December 2023
Reviewed: 26 November 2023
Stephan
SpainLovely mountain property with great staff and good breakfast. It’s not luxurious but pretty nice, good place for a weekend
Stayed in November 2023
Reviewed: 21 November 2023
Yevhenii
SpainGreat location and staff, amazing breakfast, cozy bar with the fireplace. Probably there’s many more facilities but we just didn’t have time to explore
Stayed in November 2023
Reviewed: 7 October 2023
Knack
United StatesLimited pool /spa hours. Could not use as was not open till afternoon
Very well appointed and clean room with balcony. Nice location
Stayed in October 2023
Reviewed: 11 September 2023
Petr
SpainA bit dated for the price.
Nice staff, clean room
Stayed in August 2023
Reviewed: 9 August 2023
Clare
United KingdomMore information was needed at check in. We were not told anything about breakfast, dinner or the spa. The hotel is on a busy road so if you have a room over looking the road, it can be noisy and fumes from the road. Rooms need modernising and air conditioning as very hot when we visited in August.
The hotel has a lovely pool and the bar has a nice feel in the evenings. It is a good location for catching the bus into the city. The hotel is immaculate and very clean. Super impressed with how clean everything was.
Stayed in August 2023
Reviewed: 2 August 2023
Ingo
SwitzerlandBest location for hiking. Huge portions of delicious food. A perfect breakfast buffet that leaves nothing to be desired. A wonderful stay.
Stayed in July 2023
Reviewed: 20 July 2023
Sheherbano
SpainBreakfast I didn’t liked. Not have much options.
Ubicación y hotel style and decorations
Stayed in July 2023
Reviewed: 14 April 2023
Freerk
NetherlandsNada
La Massana
Stayed in April 2023
Reviewed: 5 March 2023
Dmitrijs
LatviaSpa was not included in the price, it’s a must in a spa hotel that expensive
Stayed in March 2023
Reviewed: 28 February 2023
Nataliia
UkraineOverall the room looks a bit shabby. SPA is not included, you should pay additionally
Breakfast is nice, but no any vegetables. Rooms is clean and cozy and quite
Stayed in February 2023
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