Nothing

The location, the staff, the rooms, the food. Everything was great.

Stayed in November 2024

We were satisfied with everything. The price wasn't cheap but it included breakfast so we can't complain. Andorra in general is not a cheap destination in terms of hotels (at least in August when we visited).

We looked at many places in Andorra before booking this one and we made a good choice. The staff are lovely: all very friendly and chatty. They were nice enough to us to allow us to keep our expensive Roquefort cheese in their fridge in the kitchen for the duration of our stay, which was lovely of them. The room was a good size with a nice terrace. The bed was comfy and the bathroom was big. Everything was clean. The breakfast had a very good range and we were satisfied. There is a large free car park nearby, just a few minutes' walk from the hotel. There is a cable car right outside the hotel so I imagine it'll be busy in winter. This cable car was closed in August when we visited but there is another one just 4 km down the road and it works in the summer.

Stayed in August 2024

TV remotes could also be in the room (and not given as collateral). I don’t know what kind of experience the owners had, but this was the first time we encountered this :).

All was good! The location is good if you like this direction. There are scenic spots and hiking trails nearby. During the period in which we were vacationing (May), there were few people at the hotel and it was very quiet. The staff is good-natured. The breakfast is good (we can highly recommend it).

Stayed in May 2024

no comment

The all

Stayed in February 2024

We liked the English speaking front desk staff who were very friendly and professional. The place was very well run. The breakfast was excellent. I'd stay again for sure.

Stayed in September 2023

Good value for money. Stale amenities (no AC) and old beds. But excellent service (front desk is helpful on all fronts)

Stayed in September 2023

Good breakfast and super friendly “danish” lady at the reception

Stayed in August 2023

The only thing which wasn't great was it was hot when we stayed and the room we were staying in got the afternoon sun. The balcony doors opened inwards so it was difficult to have the doors open and cryains drawn to shade from the sun. There was no AC or even a fan and the room was fairly unbearably hot in the afternoon and overnight.

Really excellent breakfast and coffee on tap, lovely helpful staff and a comfortable bed.

Stayed in August 2023

Nice cozy village and beautiful view into the mountains. The staff was very nice and helpful. You can always get some nice coffee and snacks in the lobby. The bed very very comfortable:)

Stayed in April 2023

Nothing not to like

Location, comfortable

Stayed in September 2022

We were not allowed to take bicycles into the room but we could keep them in the hotel garage

Good location with lots of bars and restaurants. Free public parking nearby. Good food and very friendly staff.

Stayed in September 2022

Nice location, comfortable bed, good breakfast

Stayed in August 2022

no fan it was a v v hot period.

location

Stayed in July 2022

There was a lot of water damage around the tub/shower, and the shower curtain was moldy along the bottom and discolored. Maybe it was considered the off season but there was only someone at the front desk during our scheduled check-in time. Otherwise, there was a sign with a phone number to call if you needed something (of course, that only works if you have cell service).

It was conveniently located right at a bus stop, which made it easy to get around. The breakfast was nice, and the staff were friendly. We enjoyed the leftover pastries that were left out during the day.

Stayed in June 2022

Nothing not to like . Just a couple of things that we think could be an improvement . A toaster would be a useful addition to the buffet breakfast . The evening meal was varied and well cooked and presented, but would have liked to have seen a few more local dishes on the menu.

The hotel is located just across the road from the gondola station . The hotel staff were friendly and efficient . Always a pleasant welcome on entering the hotel and dining room .

Stayed in March 2022

Soundproof isn't good - it was clearly audible neighbors(conversation, creaking bed) from upper floor and from close room. Launchbox(if you leave hotel very early) is paid - 6 euro per person. Ski locker also is paid.

Was warm, clean, good nutrition. Good wifi - had several voip calls without any issues. There is mulled wine in a reception at evening - it is cool option when you back from skiing. All required for skiing is located very close: rent ski and lift to ski slopes

Stayed in February 2022

Near the lift

Stayed in December 2021

Booking fees!!!! property is really good, as well as, its staff. the poor thing is that booking fees are very hight. we paid 180€ for half boarding when paying at hotel it costs 130€. said that according what we paid in booking we were expecting some kind of quality that, for real, hotel doesn’t offer because they are providing services according to 130€ not 180€. said that, please, be aware what booking is doing with properties because due to booking fees customers leave places thinking that hotel services are poor but its booking fault, not the hotel’s staff.

everything!

Stayed in December 2021

Nothing

Friendly. Cake.

Stayed in June 2024

Staff, views, area, breakfast

Staff, super great and friendly. Room too hots... but we turned off the heating

Stayed in March 2024

1. on arrival on a saturday we were aprox 1 hour early for check in,,,so we had to wait an (hour) no problems its as usual however we asked if our bags etc could be stored and we will go for lunch just over the road,, we can store only two was the answer , now the hotel has a fairly substantial on street access ski boot room, and so we went over the road with suitcases etc where we witnessed for the next hour nobody come and go from the hotel, they know who is in and who is arriving , it left a sour taste and i think with a little thought outside the box would have been nice to just say yes sure its only an hour and nobody is coming or going (the ski room had one pair of skis in it (sunday is changeover day i guess) (i would say the ski room is about 10m sq ) plenty to take 6 suitcases and some small bags, not a good start. 2. ok my room was 303, room is basic and i thought was lovely , could do with probably some more draws but hey ho,,, now the shower curtain doesn't cover the bath side there is an odd shape above the bath( where the shower rod is attached) which leaves about a 10inch gap,with the shower curtain try as i might with the kids they ended up soaking the floor every time and we had to use the towels to keep the floor dry suprised it hasnt flooded,, now the fix, just a small piece of plastic glass or something like that fixed to wall would solve the problem and pay for itself in towel usage in a couple of weeks. 3. we had chosen the hotel on friends recommends on food, so it was disappointing to find most of the food bland it all needed seasoning, now this may be on purpose but tell us so we dont complain,,, another small gripe is the menu for that night is not published until 3pm in afternoon, (when you will likely be on the slopes) so it doesnt give you chance to say we dont fancy that we will eat out, giving you and the hotel chance to cut down on food waste surely you could publish day before ( is it a food delivery issue maybe)

1. ok for a budget friendly hotel i did like the breakfast it was good enough,,,i did like the proximity to the gondola, big bonus, i think the proximity to bars etc is another winner so over all location and breakfast are good the andbus drops you off outside the hotel and picks you up on departure another winner

Stayed in February 2024

The hotel's glory days are already a thing of the past. Both rooms and common areas are very worn and require general renovation. Breakfast is very poor, no toaster, no eggs or bacon. They want to charge 8 euros extra for two fried eggs!! they also charge 8 euros a day for ski locker. Not found anywhere else!!

Hotel is well located close to the ski lft. Personnel is very friendly.

Stayed in January 2024

friendly and helpful staff, in the heart of town, comfortable room, great breakfast, free coffee & cake, welcoming atmosphere

Stayed in July 2023

Anna on reception met us at the door, showed us where to park the bikes. Perfect English spoken A very friendly hotel in a great location.

Stayed in June 2023