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Reviews of Hotel Metropolis 4 stars

Avinguda de les Escoles, 25. Escaldes-Engordany, AD700 Andorra la Vella, Andorra

#7 of 80 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 123 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.2

  • Facilities

    9.4

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 9 November 2024

    10
    Modern, warm, comfortable hotel w big breakfast spread. Perfect location.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    I picked up a little traffic noise from my room, but it wasn't too bad. Their restaurant was closed for that time of the year, but that was okay, many other places to eat.

    The breakfast was mostly a very large selection of continental--breads, fruits, yoghurts, meats, cheeses, juices--but they did ask if I wanted cooked eggs, and would cook bacon, too. Very modern, very comfortable hotel. Extremely helpful staff, especially Bennie. Good location, near to bus stops, a tourist office, the main shopping street, the spas. I was very happy there.

    Stayed in October 2024

  • Reviewed: 6 November 2024

    9.0
    Great location.
    • Leisure trip
    • Family with young children
    • Two Connecting Double Rooms
    • Stayed 2 nights
    • Submitted via mobile

    2 water bottles and a soda, so expensive 12 euros.

    Very clean, great location, great people working at the front desk.

    Stayed in November 2024

  • Reviewed: 16 October 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    The hotel fully met expectations, location, comfort of beds, car parking and lovely staff at reception! Thank you for the great service, would love to come back again.

    Stayed in October 2024

  • Reviewed: 27 September 2024

    9.0
    Lovely, clean and very friendly hotel stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning was not working, so it was hot at night for sleeping.

    Wonderful staff, good location, nice and quiet. And wonderfully clean!

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t seem to adjust the room temperature. It was a bit warm.

    Breakfast was varied and quality Reception staff were very helpful

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Let down by minor detail
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or milk in the hospitality tray. Having driven 6 hours to get there a cuppa was a must

    Good sized comfortable room, centrally located with parking. Charming front of house & breakfast staff

    Stayed in September 2024

  • Reviewed: 22 August 2024

    9.0
    Perfect location and boutique feel with amazing staff
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner in my room was not working, but I did not call them, I am sure they would have fixed it

    The location is superb, central to Escalades and a short river walk to the center of La Vella. Amazing people who run it. Very helpful and friendly. Go above and beyond to help you enjoy your stay. You feel at home. Thé hôtel is not small, but also not crowded so had a boutique feel.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two Connecting Double Rooms
    • Stayed 1 night
    • Submitted via mobile

    The staff was very kind and helpful

    Stayed in July 2024

  • Reviewed: 15 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Clean, great location, value for money

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The location was very good and in walking distance to shops and restaurants. The room was very comfortable and clean.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Hotel is really nice 👌, very nice... Clean , comfortable, the breakfast was great. Just one thing is superfluous , is parking ... I think that for that kind of money you can park for free... but as I understand it, this problem exists everywhere, both in Barcelona and Andorra...

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very nice as also the room , Shower was awsome.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Excellent job
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean Modern Comfortable Great service Great staff

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Would reccomend.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel was simplistic yet modern. Not a single complaint.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    10
    Great place for all visitors
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    This is exceedingly minor, but the bar didn’t open until 8pm. I was there in November - it was dark at 5pm and very cold. I really would have enjoyed having a drink before 8pm - before my dinner. So I ended up having cocktails in town.

    the hotel was very clean and quiet with spacious rooms. My bathroom was almost bigger than the bedroom with gorgeous bathtub and separate shower. The morning breakfast buffet was vast and very tasty. i really enjoyed being at the top of town, near Caldea and just steps away from the very busy shopping street, but not directly on it.

    Stayed in December 2023

  • Reviewed: 5 November 2023

    9.0
    all good.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    parking is available, but expensive.

    Very nice breakfast, comfy beds, good location in town, all good.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Great location.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Modern rooms..well equipped with usb ports etc. Very comfortable. Location good for Andorra shopping centre. Breakfast and dinner really good. Convenient undercover parking available.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    A well situated hotel with lovely staff
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner didn’t cool very well even when set at 19 degrees. Had to open the window which then became problematic with rain and also the noises outside. The upside was being able to hear the river all night

    The location was fantastic with restaurants and shopping all close by. The staff were extremely friendly and helpful but language was as challenge as we only speak English. Breakfast was a bit of a combination between Spanish, French and American but the staff were extremely helpful and offered to make bacon and eggs.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    10
    Enjoyed our stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The A/C didn’t seem to work. In spite of this small invcovenience, we enjoyed our stay and recommend this hotel to other travelers.

    Clean, quiet hotel. Comfortable bed, nice overhead rain shower. Parking at the hotel was a bit pricey (like all of Andorra) but it was very convenient and secure so well worth the money.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Will come again, but park else where
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The room I felt best, design is right, shower was perfect. Size was perfect.

    Well the location was perfect, breakfast was also good, a bit cold but mot enough to complain about. The only thing if I were to complain was the cost of parking. Since I was only there for one night, and I arrived very late, and out of the room before 12, check out time. A flat rate cost for parking was a bit high.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    10
    Good hotel next to metro and close to the airport
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Smell in the toilet from the pipes

    Good location next to the metro station, stylish design and comfortable rooms

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Great place to stay! Comfortable and so clean! Amazing breakfast!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking very precarious and extremely tight and we were only driving a small SUV. As well, the individual that checked me out in the morning said I didn’t leave the parking fob but I handed both my room card and the key fob at same time.

    Very clean and comfortable! Good location and easy to get around! Included Breakfast buffet and cook to order was amazing! Very nice staff.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    Great experience and lovely staff
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean and good location

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    There seems to be lots of choices in this busy little town!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Paying extra for parking was inconvenient since it’s a mountain town and no other way to get there than by car.

    The room was spacious and very very clean. the staff was so responsive and in all ways helpful.

    Stayed in September 2023

Showing 1 – 25

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