Please note that cruise itineraries and schedule are subject to change without pre notice due to weather, tide levels, governmental regulations and daily operations.

Transfer service to and from Scarlet Pearl Pier in a shared limousine is available at the additional charge. Details as follow:

- Pick up and drop off within Hanoi Old Quarter area only

- Pick up time: from 08:30 to 09:00

Private car is upon request. Please contact us for details

Airport transfer service is available with an extra charge. Please inform the property in advance of your flight details and expected arrival time.

Guests with any dietary requirements (e.g. vegetarian resources, food allergies, religious restrictions, etc.) are requested to inform the cruise before departure date.

An advance registration is required by Halong Bay Management Authority and Port Authority Permits. Guests must provide full name, date of birth, nationality, passport number/ ID number, and Vietnamese visa expiry date for all passengers under Special Requests box. Guests who fail to provide the necessary information above may not be allowed to be on board. Upon check-in, guests are required to present a valid passport or ID to board the cruise.

Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.

Sila beritahu Scarlet Pearl Cruises terlebih dahulu mengenai anggaran waktu ketibaan anda. Anda boleh melakukan ini dengan menggunakan kotak Permintaan Khas semasa membuat tempahan. Anda juga boleh menghubungi tempat penginapan dengan maklumat hubungan yang telah tertera di pengesahan anda.

Bayaran melalui pemindahan bank diperlukan sebelum ketibaan. Penginapan akan menghubungi anda untuk memberi arahan selepas tempahan dibuat.