Situated in Ha Long, 1.8 km from Marina Bay Beach, Phoenix Hotel Ha Long features accommodation with free bikes, free private parking, a terrace and a restaurant. This 4-star hotel offers a bar. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All rooms have a wardrobe. Bai Chay Beach is 2 km from Phoenix Hotel Ha Long, while Ha Long Queen Cable Car is 4.1 km from the property. The nearest airport is Cat Bi International Airport, 40 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
3 single beds
1 extra-large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
2 single beds
2 single beds
and
1 extra-large double bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.3
Cleanliness
8.2
Comfort
8.0
Value for money
8.2
Location
7.9
Low score for Ha Long
Select topics to read reviews:

Guests who stayed here loved

  • Jessica
    Vietnam Vietnam
    Fantastic! More than my expectation, price = cheap as well In the heart of the center, easy to reach everywhere such as beaches, Sunworld, cruise, shopping, eating places,...
  • N
    Ng
    Vietnam Vietnam
    Right in the center, just some minutes to the beach. There are a lot of shops, restaurants, big market, activites,...even drug store, 24/7 convenient mart in walking distance Large, clean room. Comfortable bed, bigger than in others I...
  • Petr
    United Kingdom United Kingdom
    Another pleasurable stay in this modern hotel. The reception lady always ready to help with anything.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Vietnamese • Asian
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian

Facilities of Phoenix Hotel Ha Long

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • French
  • Korean
  • Vietnamese
  • Chinese

House rules
Phoenix Hotel Ha Long takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 500,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 500,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

FAQs about Phoenix Hotel Ha Long

  • Phoenix Hotel Ha Long is 3.7 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Phoenix Hotel Ha Long is popular with guests booking family stays.

  • Phoenix Hotel Ha Long offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Neck massage
    • Walking tours
    • Full body massage
    • Tour or class about local culture
    • Head massage
    • Bicycle rental
    • Foot massage
    • Bike tours
    • Hand massage
    • Back massage
    • Cooking class

  • Phoenix Hotel Ha Long has 1 restaurant:

    • Restaurant #1

  • Room options at Phoenix Hotel Ha Long include:

    • Twin
    • Family
    • Double
    • Suite

  • The prices at Phoenix Hotel Ha Long may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Phoenix Hotel Ha Long is from 14:00, and check-out is until 12:00.