4-star comfort awaits in the heart of Bai Chay at Novotel Ha Long Bay Hotel. Overlooking the UNESCO World Heritage listed Ha Long Bay, the hotel offers an outdoor pool, open-air pool deck and on-site restaurant. Guests can enjoy free private parking on site. Featuring free WiFi access, all units are elegantly decorated and fitted with modern furnishings and high-tech luxuries. Every well-appointed unit offers air conditioning, personal safe and wardrobe. En suite bathroom comes with shower facility and free toiletries. Selected units are fitted with a private balcony where breathtaking views can be enjoyed. Novotel Ha Long Bay Hotel operates a tour desk and 24-hour front desk, providing a range of services, including 24-hour room service, currency exchange and car hire. Novotel's friendly staff can arrange for cruises for guests who would like to visit Ha Long Bay. Guests can also venture into Ha Long Night Market, 800 metres from Novotel Ha Long Bay Hotel. Sun World Ha Long Park is 1 km from the hotel, while Vincom Plaza Ha Long is 4.4 km away. The nearest airport is Cat Bi International Airport, 36 km away. The poolside restaurant, The Square, serves a delectable spread of international dishes. Guests can enjoy views of the pool and Ha Long Bay while dining.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.4
Facilities
7.8
Cleanliness
8.1
Comfort
8.1
Value for money
7.6
Location
8.3
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Anne
    Australia Australia
    Food was great. The staff was really helpful. The room was lovely with a great view.
  • Elizabeth
    United Kingdom United Kingdom
    Room size lovely , nice room with lovely big bed really comfortable for me I also really liked the location of the hotel and the gym
  • Zoe
    United Kingdom United Kingdom
    The view of Halong Bay from the hotel is incredible. Staff are lovely. Great to have a pool and gym. We used both every day
  • Seah
    Singapore Singapore
    Swimming pool and fitness center is more than adequate. Rooms are spacious, with comfortable beds, Staff are very courteous n obliging
  • Huyen
    United Kingdom United Kingdom
    Love this place. Staffs are very friendly and helpful. I will come back soon
  • Damjan
    Denmark Denmark
    Pool area is nice, but a little outdated. Staff came and I could order directly from the pool site. Rooms were nice and clean - but no chairs on balcony to sit on. And it was quite dusty on the floor. Breakfast was closed, but we could order a la...
  • Matthew
    Australia Australia
    Extremely friendly and helpful staff. As an overseas traveler it really made a difference.
  • Hari
    India India
    All is good and very nice property. The location is also very good. Breakfast was great. Staff is helpful.
  • Daniele
    Sweden Sweden
    The view was great. I got late check-out at a discounted price, not too bad.
  • Hilton
    Australia Australia
    this is Novotel at its best and in style. The upgraded bay view room was immaculate. there is a stylishness about top tier hotels and Novotel Halong Bay is no exception.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Square
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Novotel Ha Long Bay Hotel

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness centre
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sport events (broadcast)
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Karaoke
    Additional charge
Living Area
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
    Wellness
    • Fitness/spa locker rooms
    • Fitness
    • Body treatments
    • Pedicure
    • Manicure
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Fitness centre
    Languages spoken
    • English
    • Korean
    • Vietnamese
    • Chinese

    House rules
    Novotel Ha Long Bay Hotel takes special requests - add in the next step!

    Check-in
    From 14:00
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of VND 2,000,000 is required on arrival. That's about £61. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 16 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    VND 800,000 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    VND 800,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 7 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBCash

    The fine print
    Need-to-know information for guests at this property

    Please inform Novotel Ha Long Bay Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    A damage deposit of VND 2,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Novotel Ha Long Bay Hotel

    • The nearest beach is just 650 yards from Novotel Ha Long Bay Hotel. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Novotel Ha Long Bay Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

      Breakfast option(s) include:

      • Buffet
      • À la carte
      • Breakfast to go

    • Novotel Ha Long Bay Hotel is 2.5 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Novotel Ha Long Bay Hotel is from 14:00, and check-out is until 12:00.

    • Novotel Ha Long Bay Hotel has 1 restaurant:

      • The Square

    • The prices at Novotel Ha Long Bay Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Novotel Ha Long Bay Hotel include:

      • Twin
      • Double
      • Quadruple

    • Novotel Ha Long Bay Hotel offers the following activities / services (charges may apply):

      • Fitness centre
      • Karaoke
      • Beauty Services
      • Themed dinner nights
      • Body treatments
      • Cooking class
      • Manicure
      • Fitness/spa locker rooms
      • Fitness
      • Live sport events (broadcast)
      • Facial treatments
      • Happy hour
      • Pedicure
      • Swimming Pool