Experience world-class service at Genesis Luxury Regal Cruises

Genesis Luxury Regal Cruises is situated in Ha Long. The property is set at Tuan Chau Marina, Halong Bay. Guests can enjoy sea views. All rooms in the cruise are equipped with a flat-screen TV. The rooms feature a wardrobe. A continental breakfast is available every morning at Genesis Luxury Regal Cruises. At the accommodation you will find a restaurant serving Asian and Vietnamese cuisine. A gluten-free option can also be requested. Genesis Luxury Regal Cruises offers 5-star accommodation with a hot tub and terrace. The program may be changed slightly due to specific weather or tide conditions without prior notice to visitors. The time in the schedule is approximate only. The specific time will be informed by our tour guide on the day of departure. All activities included in the program. Guests can completely choose to rest and enjoy the scenery on their own, without fully participating in the above-mentioned activities. Estimated travel time is based on normal traffic conditions. Departure time and activities have been fixed according to a schedule registered with the Bay Management Board, so you need to be on time. Any delays may result in trip suspension or inability to participate in sightseeing activities. Staff at Genesis Luxury Regal Cruises are always available to provide advice at the reception. All customers to oblige to Genesis Cruise company standards and regulations and to follow the instructions of Genesis Cruise personnel at all times. Vincom Plaza Ha Long is 20 km from the accommodation, while Queen Cable Car Station is 21 km from the property. Cat Bi International Airport is 69 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 extra-large double bed
or
3 single beds
1 single bed
and
1 extra-large double bed
or
3 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.6
Cleanliness
9.8
Comfort
9.8
Value for money
9.0
Location
9.7
High score for Ha Long
Select topics to read reviews:

Guests who stayed here loved

  • Tara
    Canada Canada
    The staff created an exceptional experience. The food was fantast, and every detail was well thought out and seamless. The view was stunning, and the rooms were beautiful. 5 ☆☆☆☆☆
  • Abraham
    Spain Spain
    Look, the halong/lan ha bays are tourist traps, activities are dull, and there is this feeling of being moved like cattle BUT if you are still willing to do the cruise in the bay, i don't think that you have many options better than Genesis. Staff...
  • Lily
    New Zealand New Zealand
    The staff are exceptional! Very attentive and so helpful during the stay. The boat itself is beautiful and the room window view is unmatched. The two night, three day stay is a must as I feel that if you were to only stay for 1 ninth you’d miss...
  • Nicole
    Switzerland Switzerland
    We were on the 2 nights cruise, which actually comes up to a full two days and two nights, perfect length. It was fantastic. The ship has 20 cabins, so approximately 40 guests and 28 staff members. They offer plenty of included activities you...
  • Briony
    United Kingdom United Kingdom
    The staff and service on Genesis are truly exceptional, going out of their way when to ensure a fantastic service experience. The floor to ceiling view and luxury feel provided by the room is very special. An incredible way to experience Ha Long Bay
  • Italo23
    Italy Italy
    Everything! The room, the views, the staff. It was an incredible experience.
  • Alison
    United Kingdom United Kingdom
    Beautiful boat and and decor, we had the balcony suite which was beautiful, service was wonderful and food delicious, well organised trips
  • Rajesh
    India India
    The decor the staff vegetarian options of food curated specially for us the only 2 people on the entire cruise.So a big big thank you. The seamless procedures if check in check out..hospitality bathroom..very large windows outstanding views
  • Thao
    Australia Australia
    We loved every experience. Our experience with all the staff was exceptional, including the staff (Ms Chee) organising our trip and the transfer driver. They were attentive, made sure we were cared for and went above and beyond. The activities on...
  • Laura
    Australia Australia
    Everything was amazing. The staff, the facilities and the food were fantastic. Lovely staff, great customer service. The food was really good.

Property surroundings

Restaurants
1 restaurant on site

  • TONKIN RESTAURANT
    • Cuisine
      American • Seafood • Vietnamese • Asian
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Kosher • Vegan • Gluten-free • Dairy-free

Facilities of Genesis Luxury Regal Cruises
Great facilities! Review score, 9.6

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
  • Extra long beds (> 2 metres)
View
  • Sea view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Tumble dryer
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Happy hour
    Additional charge
  • Bike tours
  • Beach
  • Evening entertainment
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Karaoke
    Additional charge
  • Fishing
Living Area
  • Dining area
  • Fireplace
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
No internet access available.
Parking
No parking available.
Reception services
  • Lockers
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Books, DVDs, or music for children
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English

House rules
Genesis Luxury Regal Cruises takes special requests - add in the next step!

Check-in
From 11:30 to 12:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 16 years
Extra bed upon request
VND 3,610,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

- Cruise itinerary and schedule are subject to change due to weather, tide levels and operating conditions.

- Swimming, kayaking/bamboo boat excursions may be cancelled due to poor weather. Unused services are not subject to a refund.

- Meals on board are fusion: Vietnamese, seafood and international. Guests should advise any special food preferences, allergies or dietary requirement at least one (1) week prior to the departure date.

- Advance registration is required with full name, date of birth, nationality, gender, passport number for all passengers. All guests must provide the following information 7 days before arrival: Full name - Gender - Nationality - Date of birth - Passport number.

- Rates are not inclusive of transportation from Hanoi to Halong and from Halong back to Hanoi. Please contact the cruise office directly for more details about transportation price, time and pick-up point. For car pick up service, guest must provide address for pick up at least 3 days before departure.

- Please take note that the check-in and key-collection take place at Tuan Chau Port. Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply. Please inform Genesis Cruise in advanced of your expected arrival time. You can use Special requests box when booking or contact the property directly with contact details provided in your confirmation.

- All guests need to check visa (if you are required for visa to Vietnam) carefully to make sure that guest can arrive Vietnam to take the trip.

- Guests need to provide correct information when making reservation. Booking's name and credit card's name need to be same. Credit card needs to be valid and has enough money for the trip.

- Guests need to provide exactly number of guest when making reservation, even kid or infant. If guests don't inform property in advance in case there are extra guests, property will refuse to arrange service for extra guests if it's not available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Genesis Luxury Regal Cruises in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Genesis Luxury Regal Cruises

  • Check-in at Genesis Luxury Regal Cruises is from 11:30, and check-out is until 11:30.

  • Yes, Genesis Luxury Regal Cruises is popular with guests booking family stays.

  • The prices at Genesis Luxury Regal Cruises may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Genesis Luxury Regal Cruises can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet

  • The nearest beach is just 0.8 miles from Genesis Luxury Regal Cruises. All distances are measured in straight lines. Actual travel distances may vary.

  • Genesis Luxury Regal Cruises is 6.2 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

  • Genesis Luxury Regal Cruises offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Hiking
    • Fishing
    • Karaoke
    • Evening entertainment
    • Foot massage
    • Cooking class
    • Foot bath
    • Beach
    • Full body massage
    • Bike tours
    • Spa facilities
    • Swimming Pool
    • Head massage
    • Live sport events (broadcast)
    • Back massage
    • Happy hour
    • Couples massage
    • Live music/performance
    • Spa lounge/relaxation area
    • Open-air bath
    • Hand massage
    • Spa/wellness packages
    • Neck massage

  • Genesis Luxury Regal Cruises has 1 restaurant:

    • TONKIN RESTAURANT

  • Room options at Genesis Luxury Regal Cruises include:

    • Suite
    • Family

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Genesis Luxury Regal Cruises on this page.