Get the celebrity treatment with world-class service at Citadines Marina Halong

Located in Ha Long, 800 metres from Marina Bay Beach, Citadines Marina Halong provides accommodation with a shared lounge, private parking, a restaurant and a bar. This 5-star hotel offers a kids' club, room service and free WiFi. The property features a year-round outdoor pool, indoor pool, fitness centre and free bikes. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. Some rooms are equipped with a kitchen with a fridge, a microwave and a toaster. Guest rooms include a wardrobe. A buffet, American or Asian breakfast can be enjoyed at the property. Citadines Marina Halong offers a sun terrace. You can play billiards at the accommodation, and the area is popular for cycling. Around the clock assistance is available at the reception, where staff speak English, Malay and Vietnamese. Bai Chay Beach is 2.6 km from Citadines Marina Halong, while Ha Long Queen Cable Car is 5 km away. The nearest airport is Cat Bi International Airport, 40 km from the hotel.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.2
Free WiFi
9.4
High score for Ha Long
Select topics to read reviews:

Guests who stayed here loved

  • Riccardo
    Italy Italy
    The hotel is actually a very good Hotel. Due to the typhoon some places have been closed for maintenance.
  • Holger
    China China
    Very nice view on the Halong Bay especially from the swimming pool in the 30th floor. Gym is well equipped with modern equipment
  • Charlie
    United Kingdom United Kingdom
    All the staff did so well considering the circumstances brought on by the typhoon. They were very accommodating where they could be and pragmatic where they couldn't.

Hotel surroundings

Restaurants
3 restaurants on site

  • Soul Bowl
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegan • Gluten-free
  • Sandals
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • On the Rocks Rooftop Restaurant & Bar
    • Cuisine
      European
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Citadines Marina Halong
Great facilities! Review score, 9.1

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Private parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Sun terrace
  • Balcony
Kitchen
  • Electric kettle
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Kids' club
  • Cycling
  • Billiards
  • Games room
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Sun umbrellas
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Malay
  • Vietnamese

House rules
Citadines Marina Halong takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 3,000,000 is required on arrival. That's about £90. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
VND 810,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

IIf there are any signs of damage to the apartment or its contents, you will be liable for either repair or replacement costs of these items.

All amenities provided in the apartment shall not be taken out upon departure. Items such as kitchenware, utensils, electrical appliances, and fixtures & furniture shall be subject to a fee if they were found missing or damaged.

A minimal fee of VND 3,000,000 will be imposed for cleaning and maintenance services if the apartment is found messy and disorganized upon checkout (including the rearrangements of furniture in the room).

Smoking is also forbidden in the apartment (including the balcony) and smoking violation shall be subject to a fee of VND 5,000,000

We welcome all well-mannered dogs, cats, hamsters, rabbits, and fish under ten (10) kgs full grown size. Domestically trained and vaccinated in compliance with local legislation requirements. No more than two (2) pets may occupy an apartment. Pets must be kept in a pet carrier or held by the owner when it is inside the property unless it is in the room. Access to pet’s friendly outdoor courtyard/garden (except public areas such as Restaurants, Residents’ Lounge, Kids’ Playroom, Swimming Pool, and Gymnasium). Other house rules will be applied.

A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Citadines Marina Halong

  • Guests staying at Citadines Marina Halong can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet

  • Check-in at Citadines Marina Halong is from 15:00, and check-out is until 11:00.

  • Citadines Marina Halong has 3 restaurants:

    • Sandals
    • Soul Bowl
    • On the Rocks Rooftop Restaurant & Bar

  • Yes, Citadines Marina Halong is popular with guests booking family stays.

  • The prices at Citadines Marina Halong may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Citadines Marina Halong is 4.3 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 650 yards from Citadines Marina Halong. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Citadines Marina Halong include:

    • Twin
    • Double
    • Apartment
    • Studio

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Citadines Marina Halong offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Cycling
    • Billiards
    • Games room
    • Kids' club
    • Back massage
    • Bicycle rental
    • Hand massage
    • Swimming Pool
    • Foot massage
    • Fitness
    • Neck massage
    • Full body massage
    • Head massage
    • Yoga classes