The Palmer House Hilton, a 4-star hotel, is located in the city center of Chicago. This property offers a range of facilities including a concierge service, a business area, a coffee shop, and spa facilities. Guests traveling with children will appreciate the family rooms and the availability of a baby cot in all units. For convenience, the hotel offers a 24-hour front desk, luggage storage, and an indoor swimming pool. Free WiFi is available throughout the property. The units at The Palmer House Hilton are well-equipped to ensure a comfortable stay. All units come with a laptop safe box, while some units offer additional amenities such as tea and coffee making facilities, air-conditioning, and a work desk. For entertainment, some units feature cable channels and pay-per-view channels on a flat-screen TV. Guests can also benefit from a wake-up service and an alarm clock in some units. The Palmer House Hilton is within easy reach of several points of interest. Guests can visit the Chicago Symphony Orchestra, located just 1312 feet away, or take a short 600-yard stroll to the iconic Cloud Gate - The Bean. The Art Institute of Chicago is also a mere 1312 feet away. For those looking for outdoor activities, an ice-skating rink and opportunities for kayaking or canoeing are available in the surroundings. The hotel is conveniently located 11 mi from Midway International Airport.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.2

Breakfast Info

Breakfast to go


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 full bed
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.1
Facilities
7.6
Cleanliness
8.0
Comfort
8.0
Value for money
6.9
Location
9.2
Free Wifi
6.5
Low score for Chicago
Select topics to read reviews:

See what guests loved the most:

  • K
    Kathryn
    United States of America United States of America
    Love the history and how the historical elements have been so well maintained
  • Katherine
    United States of America United States of America
    Excellent food;poor location.Without room service,second class hotel.
  • R
    Rebecca
    United States of America United States of America
    The lobby was beautiful. The room was huge and clean. The staff was friendly.

Hotel area info

Restaurants
4 Restaurants On Site

  • Lockwood Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
  • Potters Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
  • Lockwood Express Grab & Go
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • Lockwood Lobby Bar
    • Cuisine
      American
    • Open for
      Lunch • Cocktail hour
    • Ambience
      Traditional

Amenities of The Palmer House Hilton

Most popular amenities
  • Indoor swimming pool
  • Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 4 restaurants
  • Bar
  • Breakfast
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
  • Restaurant
Internet
Wifi is available in public areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs $54 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Locker rooms
  • Fitness
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge
Languages Spoken
  • English
  • Chinese

House rules

The Palmer House Hilton takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$40 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash is not accepted The Palmer House Hilton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Daily mandatory destination charge includes: daily $25 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.

Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.

Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.

FAQs about The Palmer House Hilton

  • Yes, The Palmer House Hilton is popular with guests booking family stays.

  • Guests staying at The Palmer House Hilton can enjoy a highly-rated breakfast during their stay (guest review score: 5.4).

    Breakfast option(s) include:

    • À la carte
    • Breakfast to go

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Palmer House Hilton is from 3:00 PM, and check-out is until 11:00 AM.

  • The Palmer House Hilton is 1,000 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The Palmer House Hilton has 4 restaurants:

    • Lockwood Restaurant
    • Lockwood Lobby Bar
    • Potters Bar
    • Lockwood Express Grab & Go

  • Room options at The Palmer House Hilton include:

    • Quad
    • Double
    • Suite

  • The Palmer House Hilton offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Spa facilities
    • Locker rooms
    • Fitness
    • Swimming pool
    • Bicycle rental

  • The prices at The Palmer House Hilton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.