This hotel is 500 metres from the Avenyn shopping street and 10 minutes’ walk from Liseberg Amusement Park. It offers free in-room WiFi, a free wellness centre. Hotel Heden; BW Signature Collection`s rooms feature typical Scandinavian design and a flat-screen TV with satellite channels. Hotel Heden; BW Signature Collection`s fresh, wellness centre includes a gym and sauna. The lobby has a cosy fireplace area and a bar serving light meals. The Swedish Exhibition Centre is 500 metres from the hotel.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Signature Collection by Best Western
Hotel chain/brand
BW Signature Collection by Best Western

Property highlights

Situated in the real heart of Gothenburg, this hotel has an excellent location score of 9.2

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet, Breakfast to go

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
4 single beds
1 double bed
1 double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
8.0
Location
9.2
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Inga
    Latvia Latvia
    Very quiet and very nice room, breakfast hall. Tasty and freshly made breakfast. Ee enjoyed the area in walking distance to the centre, the botanical garden.
  • Buddha
    Nepal Nepal
    The hotel is located near to the central train station. It's easily accessible. Very helpful staff. I would highly recommend it.
  • Vivien
    Hungary Hungary
    I was able to check in earlier, the stuff was nice and I had no problems with the sauna booking.
  • Dusan
    Serbia Serbia
    Close to the city center. Great price. Friendly staff.
  • Christian
    Germany Germany
    Overall, the hotel was pleasant, especially the welcoming reception, bar, and hotel location. The staff was friendly and helpful. I was especially impressed by the excellent breakfast; for these reasons, I would recommend the hotel.
  • Philip
    United Kingdom United Kingdom
    Unfortunately we can't comment on the gym and sanna as we only read the information sheet a few hours before checking out Hahaha, always read the information lol 😆 The breakfast was outstanding, 10 out of 10. The room was ok nothing special, the...
  • Gogilina
    Croatia Croatia
    good location, excellent offer for breakfast from savory to sweet, everything necessary in the room (hair dryer, iron, electric kettle), very tidy
  • Marbyb1005
    Sweden Sweden
    Breakfast was unexpectedly good. We really enjoyed it. The room was very clear when we came, thats important. The environment and location was perfect. Close enough to the city ang peaceful environment.
  • Samuel
    Sweden Sweden
    Location, helpful personnel and very comfortable beds and pillows.
  • Hazel
    United Kingdom United Kingdom
    The location is perfect for exploring Gothenburg, and there are plenty of local conveniences (shops, amazing restaurants) within walking distance. The hotel looks and feels so much more expensive than it is! The rooms are lovely and clean and...

Hotel surroundings

Facilities of Hotell Heden - BW Signature Collection
Great facilities! Review score, 8

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • City view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Kid-friendly buffet
  • Kid meals
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs SEK 250 per day.

    Reception services

    • Invoice provided
    • Lockers
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Indoor play area
    • Board games/puzzles
    • Board games/puzzles

    Cleaning services

    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Safety deposit box

    General

    • Hypoallergenic
    • Designated smoking area
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/marble floor
    • Heating
    • Laptop safe
    • Lift
    • Fan
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock

    Accessibility

    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator

    Wellness

    • Fitness/spa locker rooms
    • Fitness
    • Steam room
    • Fitness centre
    • Sauna

    Languages spoken

    • Arabic
    • Czech
    • Danish
    • German
    • English
    • Farsi
    • Finnish
    • Indonesian
    • Dutch
    • Norwegian
    • Polish
    • Swedish
    • Thai
    • Filipino
    • Turkish

    House rules
    Hotell Heden - BW Signature Collection takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    SEK 200 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    SEK 200 per person, per night

    Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may be applicable.
    Groups
    When booking more than 9 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners Club Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    Note the age of any accompanying children in the Special Requests box when booking.

    Please note that it is not possible to reserve parking in advance. Parking is subject to availability.

    Guests under the age of 18 can only check-in if travelling as part of a family.

    Please note that baby cribs are available on request directly to the property.

    The property is cash-free.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Hotell Heden - BW Signature Collection

    • The prices at Hotell Heden - BW Signature Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotell Heden - BW Signature Collection offers the following activities / services (charges may apply):

      • Fitness centre
      • Sauna
      • Fitness
      • Fitness/spa locker rooms
      • Steam room

    • Yes, Hotell Heden - BW Signature Collection is popular with guests booking family stays.

    • Hotell Heden - BW Signature Collection is 0.7 miles from the centre of Gothenburg. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Hotell Heden - BW Signature Collection can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Gluten-free
      • Buffet
      • Breakfast to go

    • Check-in at Hotell Heden - BW Signature Collection is from 15:00, and check-out is until 11:00.

    • Room options at Hotell Heden - BW Signature Collection include:

      • Family
      • Double
      • Triple