Experience world-class service at The Chateau Spa & Wellness Resort

Set in a 12th century French medieval castle, The Chateau Spa & Wellness Resort features luxuriously furnished rooms and suites. It boasts extensive wellness programmes, 5 dining options and free WiFi throughout. Elegantly decorated, every unit is air-conditioned and also fan-cooled. It is appointed with lush chairs and sofas, as well as wooden furniture. The en suite bathroom comes with premium bath amenities and a hairdryer. The on-site restaurants serve organic and fresh produce. L'assiette offers fine dining experience, and La Vie opens all-day. Snack can be enjoyed at Belle Vue, while drinks and cocktails are available at Le Rouge and Salon Lounge. The organic La Sante spa offers pampering massage treatments, body cleansing and natural remedies. Guests can also join a horseback riding course, yoga classes or book a training session. Friendly staff at the resort can guide you through the available outdoor activities. Luxury transport services are available upon request. The Chateau Spa & Wellness Resort is 40 km from Genting Highlands and 55 km to Kuala Lumpur. Kuala Lumpur International Airport is 108 km from the resort.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Berjaya Hotels & Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available on-site

Activities:

Fitness centre

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 single beds
1 large double bed
or
2 single beds
2 single beds
2 single beds
1 large double bed
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 single beds
and
1 large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.2
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
8.6
Free WiFi
8.4
High score for Bukit Tinggi
Select topics to read reviews:

Guests who stayed here loved

  • Dr
    Malaysia Malaysia
    The staff were excellent. Danyal, Liyana, Arif. Also Fitry in F&B and Shen in Spa.
  • Nin
    Malaysia Malaysia
    I love all the facilities in the hotel we could use like gym, sauna and swimming pool.. it really great 💯
  • Abhishek
    India India
    It is a great location - silent, serene, hospitable

Property surroundings

Restaurants
1 restaurant on site

  • La Vie
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Resort facilities of The Chateau Spa & Wellness Resort
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Themed dinner nights
    Additional charge
  • Walking tours
    Additional charge
  • Darts
  • Karaoke
    Additional charge
  • Billiards
    Additional charge
  • Games room
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Chapel/shrine
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Malay
  • Cantonese
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
The Chateau Spa & Wellness Resort takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about £35. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The minimum age to access The La Sante Spa is 16 years old.

The swimming pool is currently undergoing updates and is closed. As a replacement, we are allowing guests to use the pool at Colmar Tropicale, free shuttle will be provided to Colmar Tropicale pool for the next 6 months.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Chateau Spa & Wellness Resort

  • Guests staying at The Chateau Spa & Wellness Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • The Chateau Spa & Wellness Resort is 3.7 miles from the centre of Bukit Tinggi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Chateau Spa & Wellness Resort is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Chateau Spa & Wellness Resort on this page.

  • The Chateau Spa & Wellness Resort has 1 restaurant:

    • La Vie

  • The Chateau Spa & Wellness Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Billiards
    • Games room
    • Karaoke
    • Darts
    • Walking tours
    • Themed dinner nights
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • The prices at The Chateau Spa & Wellness Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at The Chateau Spa & Wellness Resort include:

    • Suite
    • Twin/Double
    • Twin
    • Double
    • Family