Situated in Tulum, 3.6 km from Tulum Archeological Site, Los Arcos Hotel - TULUM features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. The 5-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property is less than 1 km from Tulum Bus station, and within 900 metres of the city centre. At the hotel, each room comes with a patio with pool view. At Los Arcos Hotel - TULUM rooms are fitted with bed linen and towels. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Bus station Tulum Ruins is 2.8 km from the accommodation, while Parque Nacional Tulum is 4.5 km from the property. Tulum International Airport is 38 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

FREE private parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
and
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.7
Facilities
7.9
Cleanliness
8.4
Comfort
8.3
Value for money
8.3
Location
8.6
Free WiFi
7.1
Low score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • András
    Hungary Hungary
    Stayed here for only one night but had an excellent experience: - clean and modern room with a very comfy bed - hospitable and friendly staff - a light but decent breakfast - they can store your luggage for a while after checking out if needed -...
  • Maiwenn
    France France
    Very well located, beautiful patio and nice and clean pool. The room was spacious and clean and the breakfast was amazing! It was home cooked and varied every morning.
  • William
    New Zealand New Zealand
    On most days the breakfast was very good. The room was very large and we appreciated the space. The staff worked very hard and were always helpful. Great to have a fridge and microwave.
  • Yvette
    United Kingdom United Kingdom
    It was very central, with comfortable beds, a small pool, a basic breakfast and you can rent a bike for $200 pesos a day and cycle to the ruins and cenotes!
  • Celine
    United Kingdom United Kingdom
    The staff were absolutely amazing and unbelievably helpful. I was here the days before the hurricane Beryl and she was very supportive and gave advise and shared the plans the hotel had for each scenario which was very ensuring. The property is...
  • Melanie
    United Kingdom United Kingdom
    Location good, near ado coach station and short distance from many local restaurants.
  • Irina
    France France
    Spacious room with ac, comfortable bed, nice pool, pretty calm but central location. Breakfast includes toasts and granola with fruits and yoghurt, but all good quality.
  • Peter
    Ireland Ireland
    I just needed to stay somewhere for one night and this hotel might have been the most affordable. And I did not even realised breakfast was included. The hotel is right in the centre of Tulum, the receptionist was super nice, rooms were clean, the...
  • David
    United Kingdom United Kingdom
    Everything. Spotlessly clean room, everything well maintained in working order, the pool, the lovely staff, the breakfast ….
  • Tiia
    Finland Finland
    Pool is nice. Close to the centre and not too long walk from the ADO station. Renting a bike was nice, it cost 200 MXN/day. There is a fridge and microwave oven in the lobby and guests can use them. It was a very nice surprise. I don't remember I...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Are you offer breakfast?

    Buen día, lamento informarle que por el momento no tenemos el servicio
    Answered on 18 April 2021
  • Parking cars?

    SUJETO A DISPONIBILIDAD
    Answered on 25 May 2021
  • Qué opciones hay para llegar a Cancún?

    Autobuses a Cancún Autobuses desde Playa del Carmen a Cancún. Autobuses partiendo de Tulum a Cancún.
    Answered on 4 November 2021
  • Do you have a safety deposit box in the room or somewhere to keep valuables? Thank you

    Hello, I'm sorry we don´t have a safety deposit box in the room.
    Answered on 20 January 2022
  • hi, do you have bikes for rental?

    Hi, yes of course¡ we have to $150 pesos for day
    Answered on 27 January 2022
  • do you have tv in room?

    Si, son televisores pantalla plana, Smartv, funcionan solo con la red Wifi, del hotel.
    Answered on 24 March 2023
  • Still looking?

Hotel surroundings

Facilities of Los Arcos Hotel - TULUM

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
View
  • Pool view
Outdoors
  • Patio
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
Services
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
Wellness
  • Kids' pool
  • Sun loungers or beach chairs
  • Public Bath
Languages spoken
  • English
  • Spanish

House rules
Los Arcos Hotel - TULUM takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Los Arcos Hotel - TULUM in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Los Arcos Hotel - TULUM

  • Room options at Los Arcos Hotel - TULUM include:

    • Twin
    • Double
    • Family

  • Check-in at Los Arcos Hotel - TULUM is from 15:00, and check-out is until 12:30.

  • Los Arcos Hotel - TULUM is 700 yards from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Los Arcos Hotel - TULUM may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Los Arcos Hotel - TULUM offers the following activities / services (charges may apply):

    • Public Bath
    • Bicycle rental
    • Swimming Pool