Reliable info:
Guests say the description and photos for this property are very accurate.

Attractively located in the centre of Tulum, Aldea Xaan Ha Tulum is a recently renovated aparthotel, which features free WiFi, an outdoor swimming pool and free private parking for guests who drive. With pool views, this accommodation provides a patio. The aparthotel has family rooms as well as facilities for disabled guests. The aparthotel will provide guests with air-conditioned units offering a desk, a coffee machine, a microwave, a fridge, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a walk-in shower. Some rooms include a fully equipped kitchen with an oven, a toaster and a stovetop. At the aparthotel, each unit has bed linen and towels. À la carte and continental breakfast options with warm dishes, local specialities and pancakes are available each morning at the aparthotel. Guests can grab a bite to eat in the in-house family-friendly restaurant, which specialises in American cuisine and also offers vegetarian, vegan and dairy-free options. Guests at Aldea Xaan Ha Tulum can make the most of yoga classes offered on-site. Sightseeing tours are available within a reachable distance. The accommodation features an outdoor fireplace and a picnic area. Tulum Archeological Site is 5.9 km from Aldea Xaan Ha Tulum, while Tulum Bus station is 1.7 km away. Tulum International Airport is 37 km from the property, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Vegetarian, Gluten-free, American

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
9.2
Location
7.6
Free WiFi
10
High score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • Fernande
    Netherlands Netherlands
    The beds were big and the appartement is really big. It’s 2 min from the city by car. The owner was really available by phone for us.
  • Nikhil
    United Kingdom United Kingdom
    Alex, the property manager was very helpful. He ensured that our stay was pleasant. We were in this property when Hurricane Beryl passed through the Yucatan Peninsula. Alex kept in constant touch with us and provided all the necessary stuff. The...
  • Bert
    Belgium Belgium
    Very nice place! The owners are very fast to reply and make sure you have all you need. Very clean and beautiful surroundings. A bit out of town, away from all the busy roads and noisy bars so not for the party people. But if you want to be in a...
  • Bert
    Belgium Belgium
    Super nice and chill atmosphere, away from the busy and noisy city. You feel like you are in the jungle, birds chirping and the trees in the garden are beautiful. The rooms are very spacious and modern. Airco is needed and available in each...
  • Jojhan
    Australia Australia
    The place was great, comfortable, clean, great facilities and good pool. Also, the breakfast was amazing with different options to choose from. Also there is a CAFE so you can get online while you enjoy a great coffee. There is free parking area...
  • Hollie
    United Kingdom United Kingdom
    We loved the pool, very relaxing and serene. The rooms were big and spacious. The breakfast was simple but enough and we loved the jungle vibe.
  • Hh63
    France France
    Clean and well equipped, very nice pool and garden area. Cheap fares. Rather large room.
  • Mohammed
    United Kingdom United Kingdom
    Apartment is great quality with AC in both rooms. Excellent value for money, location is a further out from Tulum central but not an issue if you have car, especially as car parking is available. The breakfast is a a la carte menu which is good...
  • Bella
    Australia Australia
    Great facilities! Amazing pool! Absolutely loved the space and area! Great size rooms - very comfortable. Nice and quiet with a large area for socialising and relaxing.
  • Dorota
    Czech Republic Czech Republic
    Very spacious and comfortable appartement, great facilities, very well equipped kitchen and bathrooms , even with water, coffee and tea. It was much bigger then we expected. The garden was well maintained and had a nice relaxing vibe. Breakfast...

Quality rating

This property is rated 4 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hi how far is to the closest beach from your place?:)

    Tulum Beach is 7km from Tulum Town (our location). That would be around 12 minutes drive.
    Answered on 4 March 2024

Hosted by Javier & Mariana

8.5
8.5
Host review score
Host review score
Javier & Mariana
Aldea Xaan Ha Tulum / Vacation Rental Apartments & Lofts / Featuring a Private Jungle and a Coffee Shop on-site. Enjoy our 14,000 sqft property located in the peaceful jungle of Tulum, just 2 minutes drive from the city main plaza. Stay with us and enjoy our cenote water pool with massage jets, 1,500mbps Fiber Optic Wi-Fi, premium internet for working and streaming, International 4K Premium Channels, a cozy restaurant with a full menu and complimentary breakfast for our guests, from Monday to Saturday, 7:30am to 10:00am. We are located 5 blocks from the main avenue and 3 minutes away from the main attractions of Tulum. We offer Self Check-in to help our guests to check in at any time after 3:00pm. Keys are located right in the main door, inside a Lockbox, to make a simple and fast check in for our guests. Fully equipped one and two-bedroom apartments, lofts with King Size Beds, Full A/C, Free Parking, housekeeping service, 24HRS Security, Fiber Optic Wi-Fi, a beautiful private jungle area, hammocks, an outdoor kitchen with grill and smoker, and more...!
We will be your personal concierges in the area. We love to show our country, our culture, our beautiful attractions and places around Riviera Maya, we will give you a list of the most incredible local places so you can enjoy the most of Riviera Maya and Tulum, you will find this details in your Check-in information attached to a GMaps Link. Stay with us, relax in our property, our priority is your vacation and we will do everything to make it special.
Located 5 blocks from the main avenue, you can find us as Aldea Xaan Ha Tulum, located 1 block from the famous and Luxury Hotel Bardo, the neighborhood is very quiet, located in a relaxing area surrounded by jungle and very close to all the attractions and activities of Tulum. We are just 2 minutes drive from the main street, we are very close to all attractions and sufficiently far away from the noise of the clubs and party streets, located in a beautiful and completely relaxing area surrounded by a 14,000 square feet private jungle. You will be able to check in anytime after 3:00pm, your keys will be located in a lock box next to the main door, we'll provide the access code as soon as you book with us. Another important part, is that we are the only area in Tulum with Fiber Optic Internet, up to 1,500 mbps for the whole property.
Languages spoken: English,Spanish

Property surroundings

Restaurants
1 restaurant on site

  • Aroma Café Tulum
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Aldea Xaan Ha Tulum
Great facilities! Review score, 9.1

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Breakfast
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Internet
Fast free WiFi 353 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.
Kitchen
  • Coffee machine
  • Cleaning products
  • Kitchenware
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • TV
  • Pay-per-view channels
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Hypoallergenic
  • Mosquito net
  • Tile/marble floor
  • Private entrance
  • Iron
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Barbecue
  • BBQ facilities
  • Patio
  • Terrace
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Food & Drink
  • Coffee house on site
  • Kid meals
  • Snack bar
  • Packed lunches
  • Tea/Coffee maker
Activities
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Outdoor & View
  • Inner courtyard view
  • Pool view
  • View
Building characteristics
  • Private apartment in building
  • Detached
Transport
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
Entertainment and family services
  • Strollers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Child safety socket covers
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Shops
  • Minimarket on site
Miscellaneous
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English
  • Spanish

House rules
Aldea Xaan Ha Tulum takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 23
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 08:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Breakfast available from Monday to Saturday only.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

FAQs about Aldea Xaan Ha Tulum

  • Check-in at Aldea Xaan Ha Tulum is from 15:00, and check-out is until 11:00.

  • You can choose from a number of accommodation options at Aldea Xaan Ha Tulum (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Aldea Xaan Ha Tulum is 1.1 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Aldea Xaan Ha Tulum (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Aldea Xaan Ha Tulum on this page.

  • Guests staying at Aldea Xaan Ha Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • À la carte

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Aldea Xaan Ha Tulum on this page.

  • Aldea Xaan Ha Tulum offers the following activities / services (charges may apply):

    • Massage
    • Snorkelling
    • Diving
    • Fishing
    • Foot massage
    • Swimming Pool
    • Full body massage
    • Back massage
    • Head massage
    • Bicycle rental
    • Yoga classes
    • Neck massage
    • Couples massage
    • Hand massage

  • The prices at Aldea Xaan Ha Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Aldea Xaan Ha Tulum has 1 restaurant:

    • Aroma Café Tulum