Situated 1.6 km from Vosmoye Chudo Sveta Water Park, East Palace Hotel offers 4-star accommodation in Almaty and has a shared lounge, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can enjoy city views. The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a minibar, a kettle, a bidet, free toiletries and a desk. At the hotel rooms come with bed linen and towels. Gvardeytsev-Panfilovtsev Park is 2.5 km from East Palace Hotel, while Ascension Cathedral is 2.6 km from the property. The nearest airport is Almaty International Airport, 12 km from the accommodation.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.5
Location
8.0
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Sebastian
    United Kingdom United Kingdom
    Not the best location but you can easily get to where you want to go in a Yandex taxi. Beds and rooms were comfortable.
  • Mihir
    India India
    Quiet and comfortable. Bit away from the main area
  • Aysimbat
    Kyrgyzstan Kyrgyzstan
    The building and its facility are new. And the stuff was friendly and helpful.

Hotel surroundings

Restaurants
1 restaurant on site

  • Ресторан #1

    No additional info available

Facilities of East Palace Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Soundproofing
  • Carpeted
  • Lift
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Russian
  • Turkish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

East Palace Hotel takes special requests - add in the next step!

Check-in

From 13:00 to 19:00

Check-out

From 10:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
KZT 5,000 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card JCB American Express Cash East Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about East Palace Hotel

  • Check-in at East Palace Hotel is from 13:00, and check-out is until 12:00.

  • East Palace Hotel is 1.9 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at East Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • East Palace Hotel offers the following activities / services (charges may apply):

    • Room options at East Palace Hotel include:

      • Double
      • Twin
      • Suite

    • East Palace Hotel has 1 restaurant:

      • Ресторан #1