The chic Malmaison Birmingham offers elegant rooms with free Wi-Fi, within the upmarket Mailbox development. It has a health spa, a restaurant, and a bar with a wine tasting room. Large, luxury rooms each includes mood lighting and a satellite TV. Private bathrooms all have a power shower, and there is a same-day laundry service. The Brasserie at Birmingham Mal serves a menu of British cuisine using quality local produce. There is a stylish bar, and wine tasting run by the hotel sommeliers. The luxurious Le Petit Spa has a range of health and beauty treatments, using the latest ESPA products. Guests also have free use of the weights and machines in the modern gym. There are exclusive shops, restaurants and bars on the hotel doorstep. Birmingham New Street Rail Station is just a 10-minute walk away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Malmaison
Hotel chain/brand

Property highlights

Situated in the real heart of Birmingham, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
2 large double beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.9
Value for money
7.9
Location
9.2
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Jo
    United Kingdom United Kingdom
    Great decor, lovely bar & restaurant areas. Room was a good size and bed was very comfortable
  • Trish
    United Kingdom United Kingdom
    Great location, spacious rooms, clean and very comfortable bed
  • Emma
    United Kingdom United Kingdom
    Great hotel, great staff,great room and great location
  • Kirstie
    United Kingdom United Kingdom
    Easy to find. Very clean and welcoming. Bar and restaurant were great.
  • Leanne
    United Kingdom United Kingdom
    Absolutely amazing! Cannot fault this amazing hotel and wonderful staff. Everything 10/10! Service, comfort, food. All wonderful. Thank you so much
  • Hayley
    United Kingdom United Kingdom
    Location was fantastic for the Birmingham Cocktail weekend
  • Paul
    United Kingdom United Kingdom
    Great atmosphere, room was large & comfortable. Parking underneath was safe and convenient.
  • Elsie
    United Kingdom United Kingdom
    Nirvana was heaven. The restaurant and bar downstairs is so convenient. The Location is exceptional. Staff members were fantastic especially the night times ones in particular Bismark
  • Dean
    United Kingdom United Kingdom
    Excellent value for money and a brilliant location. I would recommend this hotel for a stay in Birmingham as my partner and I loved it. The staff here are Wonderful and we're extremely helpful throughout our visit
  • Parris
    United Kingdom United Kingdom
    the hotel it’s self it’s gorgeous and reception was so kind and friendly , the room we stayed in was amazing and so cozy was one of the best night sleeps i’ve had in a long time me and partner was so happy with it all will definitely be coming again

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there a whirlpool tub in any of the rooms

    Yes, we have a Jacuzzi in our Nirvana suite.
    Answered on 2 December 2019
  • What dinner is included in price?

    We have a variety of dinner packages when you book direct.
    Answered on 2 December 2019
  • Will we be able to use the spa facilities downstairs?

    Yes, its complimentary for guests
    Answered on 27 August 2021
  • Does this room have a jacuzzi?

    Good Morning That's correct the Nirvana suite does have a Jacuzzi Regards
    Answered on 27 January 2021
  • can i get breakfast served to my room?

    Yes, we deliver the continental breakfast only to the room.
    Answered on 2 December 2019
  • What is the charge for parking

    Hello, We have a public car park next door in the Mailbox building. Please, bring your ticket to reception desk. We provide 15% off. 24h will be £17 ..
    Answered on 13 March 2020
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Malmaison Bar and Grill
    • Cuisine
      American • British
    • Open for
      Breakfast • Dinner • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Malmaison Birmingham
Great facilities! Review score, 8.4

Most popular facilities
  • Parking
  • Spa and wellness centre
  • Free WiFi
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs £18 per day.
    Reception services
    • Concierge service
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    General
    • Pet bowls
    • Pet basket
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Carpeted
    • Lift
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Wellness
    • Spa lounge/relaxation area
    • Spa facilities
    • Body treatments
    • Pedicure
    • Manicure
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • English

    House rules
    Malmaison Birmingham takes special requests - add in the next step!

    Check-in
    From 15:00
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    £30 per child, per night
    Cot upon request
    Free
    3 - 11 years
    Extra bed upon request
    £30 per child, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed. Charges may be applicable.
    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardMaestro Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

    When travelling with a dog, please note that an extra charge of EUR 25 for 1 dog or EUR 40 for maximum of 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.

    Unfortunately, we do not have parking on-site. The nearest car park is the Q Park next to the hotel. Our partner discount is 20% and tickets must be pre-booked on the Q Park website. Use the code MMMB20 and enter your vehicle registration number, which will enable the barriers to open for you. If you would like to enter and exit multiple times during your stay, please click the multiple entry option.

    Please note that the Spa is closed Tuesdays. Spa use is offered complimentary, however we cannot guarantee spa use for hotel guests. It is on a first come first served basis and can be used from check in time (15:00) until check out time (11:00). Spa use can only be guaranteed as part of a spa day package booking or overnight spa package. Please note that all spa guests must be over 16 years of age, and if under 18 years must be accompanied by an adult.

    The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses from our seasonal menu. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:

    - 0-4 years old: complimentary breakfast

    - 5- 11 years old: breakfast charged at 50% of full price

    - 12 and above: breakfast charged at full adult price.

    Kids Dinner Menu is also available.

    Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (EUR 30 per night) directly with the hotel.

    Please note that the jacuzzi, sauna, steam room, and relaxation area are closed from 13 to 24 October 2024.

    FAQs about Malmaison Birmingham

    • Malmaison Birmingham offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Sauna
      • Massage
      • Beauty Services
      • Waxing services
      • Spa facilities
      • Pedicure
      • Body treatments
      • Facial treatments
      • Spa lounge/relaxation area
      • Manicure

    • Guests staying at Malmaison Birmingham can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Buffet
      • À la carte

    • Room options at Malmaison Birmingham include:

      • Double
      • Twin
      • Suite

    • Malmaison Birmingham has 1 restaurant:

      • Malmaison Bar and Grill

    • Check-in at Malmaison Birmingham is from 15:00, and check-out is until 11:00.

    • Malmaison Birmingham is 0.8 miles from the centre of Birmingham. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Malmaison Birmingham may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.