In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge. Many of the luxurious, modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views. Guests can enjoy a stylish lounge bar, and an award-winning restaurant with a modern menu. Relax and unwind in the hotel's on-site leisure facilities, including an 18-metre swimming pool, steam room and jacuzzi. An access charge of £10.00 per adult applies. It is a 5-minute drive to Cardiff Bay, where you will find a selection of restaurants and bars on the waterfront. Queen Street Rail Station is less than 10 minutes’ walk away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Cardiff, this hotel has an excellent location score of 8.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
3 sofa beds
1 double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.1
Cleanliness
8.4
Comfort
8.5
Value for money
7.7
Location
8.6
Free WiFi
8.2

Select topics to read reviews:

Guests who stayed here loved

  • Nicola
    United Kingdom United Kingdom
    The size of the room was amazing. And and a lovely hotel
  • Chelsey
    United Kingdom United Kingdom
    Lovely property we visit every year! Staff was ok, could be more up beat at check in. Lady seemed quite miserable to be there but still very polite and helpful. The man in the spa however has exceptional customer service! Highlight of my...
  • Evan
    United Kingdom United Kingdom
    The staff was very welcoming, professional and friendly the bar was amazing with a very nice vibe we will definitely be coming again and will definitely be using the leisure facilities next time as we unfortunately couldn't this time 😀
  • Bethan
    United Kingdom United Kingdom
    I liked the staff, good customer service. I loved using the pool facilities. Not bad location.
  • Baston
    United Kingdom United Kingdom
    The Room and Facilities within were outstanding, the bed was the most comfiest I have had in any Hotel !!
  • A
    Alison
    United Kingdom United Kingdom
    The room was big, the bath was lovely, location was brilliant for our needs. Nice to be able to use the spa
  • Andrew
    United Kingdom United Kingdom
    Thanks for the cake and upgrades made my 50th birthday celebration go without any stress
  • Michelle
    United Kingdom United Kingdom
    Had a very relaxing and enjoyable 2 days with my daughters and grandaughters . Used hotel has our base for some Christmas shopping. They all enjoyed using the pool to relax.
  • Saud
    Oman Oman
    SPA was perfect and location wonderful the staff were excellent and well cooperated
  • Alex
    United Kingdom United Kingdom
    The Location of the hotel was perfect for our trip, it was very clean and tidy. There was no noise from anywhere.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      International

Facilities of Mercure Cardiff Holland House Hotel & Spa
Great facilities! Review score, 8.1

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Spa and wellness centre
  • Free WiFi
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower

Pets
Pets are allowed on request. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Radio
  • Telephone
  • TV

Food & Drink

  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs £21 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Air conditioning
  • Room service

Indoor swimming pool
Additional charge

  • Open all year
  • All ages welcome

Wellness

  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish
  • French
  • Hungarian
  • Polish

House rules
Mercure Cardiff Holland House Hotel & Spa takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to the credit card that was used to make the booking upon check-in. Please ensure the payment card is valid at the time of booking and upon check-in.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Guests at Mercure Cardiff Holland House Hotel & Spa receive a 20% discount on Spa Treatments. Please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note there is limited parking available and subject to availability and it takes GBP 21 for 24 hours.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Cardiff Holland House Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Mercure Cardiff Holland House Hotel & Spa

  • The prices at Mercure Cardiff Holland House Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Mercure Cardiff Holland House Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mercure Cardiff Holland House Hotel & Spa on this page.

  • Check-in at Mercure Cardiff Holland House Hotel & Spa is from 15:00, and check-out is until 12:00.

  • Mercure Cardiff Holland House Hotel & Spa is 850 yards from the centre of Cardiff. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Cardiff Holland House Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Swimming Pool
    • Spa lounge/relaxation area
    • Steam room
    • Spa/wellness packages

  • Room options at Mercure Cardiff Holland House Hotel & Spa include:

    • Double
    • Triple
    • Suite

  • Mercure Cardiff Holland House Hotel & Spa has 1 restaurant:

    • Restaurant #1