In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge. Many of the luxurious, modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views. Guests can enjoy a stylish lounge bar, and an award-winning restaurant with a modern menu. Relax and unwind in the hotel's on-site leisure facilities, including an 18-metre swimming pool, steam room and jacuzzi. An access charge of £10.00 per adult applies. It is a 5-minute drive to Cardiff Bay, where you will find a selection of restaurants and bars on the waterfront. Queen Street Rail Station is less than 10 minutes’ walk away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Cardiff, this hotel has an excellent location score of 8.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
1 large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.1
Cleanliness
8.4
Comfort
8.4
Value for money
7.6
Location
8.6
Free WiFi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Tracy
    United Kingdom United Kingdom
    Totally faultless throughout stay . Room, staff, food very very good, definitely will return.
  • Colin
    United Kingdom United Kingdom
    Great location, great food and drink in a lovely bar area and the spa facilities made it perfect for us.
  • Clare
    United Kingdom United Kingdom
    Lovely hotel. Restaurant, bar & breakfast good
  • Cliff
    United Kingdom United Kingdom
    Warm welcome, good customer service. Well designed comfortable room.
  • Jenna
    United Kingdom United Kingdom
    I always stay here when visiting Cardiff, the staff are very helpful. Love the large lounge areas and the breakfast is great. Comfy beds, large rooms, plenty of hot water for baths.
  • Susan
    United Kingdom United Kingdom
    Nice breakfast, car park prices were reasonable, room size was good.
  • Tony
    United Kingdom United Kingdom
    Everything was perfect. Staff at all levels couldn't do enough. Clean and inviting
  • Kevin
    United Kingdom United Kingdom
    Good room size. comfortable bed. Great facilities.
  • Amponsah
    United Kingdom United Kingdom
    Didn’t like my room and staff changed it for me quickly.
  • Marc
    United Kingdom United Kingdom
    Staff on arrival were very good. Answer the phone was an issue but minor. Room which was a free upgrade was superb.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What is the minimum age for spa facilities please?

    yes they are open now
    Answered on 26 May 2021
  • The price you pay for the room does That include usd of the spa, sauna jacuzzi etc?

    Use of the leisure facilities is an additional charge.
    Answered on 26 March 2024
  • hi do you have some type of relaxation there like a massage

    kindly call our spa team
    Answered on 7 August 2021
  • Hello I’m looking to book August 29-30 for my partners birthday. I was wondering if you offered any birthday packages, what they are and the prices

    we do offer birthday packages of Balloons and Banner for £9.95 or Balloons, Banner and Birthday Cake for £19.95
    Answered on 5 August 2023
  • hello, looking to purchase a room in February just wondering do we get access to the pool/sauna area or is there an extra charge to use the facility. Thank you.

    Our Leisure facilities are complimentary for our guest
    Answered on 18 December 2023
  • how far from cardif castle is the hotel thank you

    10 Min walk from the hotel
    Answered on 19 February 2021
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      International

Facilities of Mercure Cardiff Holland House Hotel & Spa
Great facilities! Review score, 8.1

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Spa and wellness centre
  • Free WiFi
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs £21 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Air conditioning
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Wellness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Hungarian
  • Polish

House rules
Mercure Cardiff Holland House Hotel & Spa takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to the credit card that was used to make the booking upon check-in. Please ensure the payment card is valid at the time of booking and upon check-in.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Guests at Mercure Cardiff Holland House Hotel & Spa receive a 20% discount on Spa Treatments. Please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note there is limited parking available and subject to availability and it takes GBP 21 for 24 hours.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Cardiff Holland House Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Mercure Cardiff Holland House Hotel & Spa

  • Mercure Cardiff Holland House Hotel & Spa has 1 restaurant:

    • Restaurant #1

  • Room options at Mercure Cardiff Holland House Hotel & Spa include:

    • Double
    • Triple
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Mercure Cardiff Holland House Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Check-in at Mercure Cardiff Holland House Hotel & Spa is from 15:00, and check-out is until 12:00.

  • Mercure Cardiff Holland House Hotel & Spa is 850 yards from the centre of Cardiff. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Cardiff Holland House Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Cardiff Holland House Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Swimming Pool
    • Spa lounge/relaxation area
    • Steam room
    • Spa/wellness packages

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mercure Cardiff Holland House Hotel & Spa on this page.