Mosaikhotel is a charming hotel located in the heart of the city of Saint-Jean-de-Luz, just a few steps away from the pedestrian area. It offers comfortable rooms and free Wi-Fi. Breakfast is served daily and rooms come fully equipped with air conditioning, TV and en suite facilities. Mosaikhotel is just 300 meters from the port, the beach and the thalassotherapy centre. It is a good base for discovering the Pays Basque and Pyrénées mountains.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Saint-Jean-de-Luz, this hotel has an excellent location score of 9.5

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
and
1 double bed
1 single bed
and
1 double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.5
Cleanliness
8.8
Comfort
9.0
Value for money
8.5
Location
9.5
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Ann
    United Kingdom United Kingdom
    This was a quite exceptional hotel run by a you couple who trained 2 years in the London Ritz and have just started this hotel. They were incredibly friendly and helpful guided us to a great restaurant for dinner etc. The place was spotless....
  • Maximiliano
    Argentina Argentina
    Everything. Well located, clean, quiet and comfortable. All you need for a nice stay with the family.
  • Lorina
    France France
    We received such a warm and friendly welcome on arrival that we couldn't help but like the place immediately. The room was simple, but clean and cute, and everything worked easily with practical design. The room was quiet at night, even facing the...

Hotel surroundings

Facilities of Mosaikhotel
Great facilities! Review score, 8.5

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Terrace
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Fruits
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs € 20 per day.
  • Parking garage
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
Entertainment and family services
  • Strollers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Business facilities
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
Wellness
  • Sun umbrellas
Languages spoken
  • English
  • Spanish
  • French

House rules

Mosaikhotel takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 15 years
Extra bed upon request
€ 15 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card American Express Cash Mosaikhotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that parking is subject to availability due to limited spaces.

Please note that the hotel does not have lift

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mosaikhotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about Mosaikhotel

  • Room options at Mosaikhotel include:

    • Double
    • Twin
    • Family
    • Studio
    • Suite

  • The nearest beach is just 450 yards from Mosaikhotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mosaikhotel is from 15:00, and check-out is until 11:00.

  • The prices at Mosaikhotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Mosaikhotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Buffet

  • Mosaikhotel is 650 yards from the centre of Saint-Jean-de-Luz. All distances are measured in straight lines. Actual travel distances may vary.

  • Mosaikhotel offers the following activities / services (charges may apply):

    • Games room