• View
  • Pets allowed
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Conveniently set in the Bilbao City Centre district of Bilbao, Sercotel Ayala is located 270 metres from Campos Eliseos Theatre, 1 km from Arriaga Theatre and 1.4 km from Funicular de Artxanda. The accommodation provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and minibar. The property is 1 km from Guggenheim Museum Bilbao, 1.6 km from Euskalduna Conference Centre and Concert Hall and 1.5 km from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 13 km from the accommodation.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property highlights

Situated in the real heart of Bilbao, this hotel has an excellent location score of 9.6

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
or
2 single beds
1 double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
2 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.5
Location
9.6
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Manuel
    United Kingdom United Kingdom
    Very comfortable room, facilities and great customer service. Location is good to visit the the main city attractions for tourism.
  • Emer
    United Kingdom United Kingdom
    There is nothing we could fault. The staff are wonderful and the hotel is clean and quiet, and in a great location. We would definitely stay again.
  • Dionisis
    Greece Greece
    Very clean and spacious rooms, comfortable beds, hotel really close to city center, almost everything within walking distance, staff was polite and helpful, WiFi fast and stable.

Hotel surroundings

Facilities of Sercotel Ayala
Great facilities! Review score, 8.8

Most popular facilities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Daily housekeeping
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 16.87 per day.
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish
  • Basque
  • French

House rules

Sercotel Ayala takes special requests - add in the next step!

Check-in

From 14:30 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash Sercotel Ayala accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sercotel Ayala in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Sercotel Ayala

  • Guests staying at Sercotel Ayala can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Sercotel Ayala offers the following activities / services (charges may apply):

    • Bicycle rental

  • Check-in at Sercotel Ayala is from 14:30, and check-out is until 12:00.

  • The prices at Sercotel Ayala may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sercotel Ayala include:

    • Double
    • Triple
    • Twin/Double

  • Sercotel Ayala is 600 yards from the centre of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.