Located opposite the Bilbao Exhibition Centre, this hotel is 10 minutes’ by car from the city centre. It features a seasonal swimming pool surrounded by gardens and a sun terrace. The modern and spacious rooms at Hotel Puerta de Bilbao include a plasma TV. Rooms also come with free Wi-Fi and a private bathroom with hairdryer. The on-site restaurant offers traditional Basque cuisine. The bar-café serves drinks and snacks. Hotel Puerta de Bilbao is within a 5-minute walk from the Max Shopping Centre. Ansio Metro Station is 700 metres away while Bilbao-Loiu Airport is a 15-minute drive away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
1 sofa bed
and
1 large double bed
3 single beds
1 double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
8.1
Free WiFi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Margaret
    United Kingdom United Kingdom
    Great location for a pre ferry stop over. Lovely, friendly staff. Nice food. Secure parking.
  • William
    United Kingdom United Kingdom
    Best hotel and breakfast of this 15day trip. They had somewhere to keep my bike. Bar and restaurant on site. Largest breakfast selection this trip. I would stay here again.
  • Suzanne
    United Kingdom United Kingdom
    We have stayed here several times and the location is good and only 15-20 minutes from the ferry. Hotel is clean and staff helpful.
  • Martyn
    United Kingdom United Kingdom
    Breakfast excellent ideal location for ferry terminal
  • Katie
    United Kingdom United Kingdom
    Wonderfully helpful staff- great room and a fantastic breakfast. Pool was nice, if not a little cold! We ate in the restaurant which was also very good- for us a children’s menu would have been a useful addition. Great car park, not the super...
  • Marcus
    Ireland Ireland
    Great staff, rooms large, car park safe, food good
  • Brona
    Ireland Ireland
    A lovely hotel with all the amenities exactly as described, staff were pleasant and helpful. Good facilities for families. It's a bit away from Bilbao proper, and as there isn't a lot in the area food and entertainment wise, we ended up getting...
  • Konstantina
    Ireland Ireland
    Comfortable room and also close to shopping centre and outlet!!!
  • Margaret
    United Kingdom United Kingdom
    Lovely staff, reception were helpful and efficient. The bar staff and waiting staff were friendly. We liked the pool, the secure parking, the outdoor seating and the food. Comfortable bed and so quiet, especially considering how close to the...
  • Debra
    Australia Australia
    One of the front of house staff were unfriendly which makes for a poor experience. The rest were friendly.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there secure parking?

    Good morning, We have our own parking on the basement, the price is 14€ per day, greetings, Reception
    Answered on 11 January 2020
  • How close is the hotel to the Bilbao Brittany ferry port to Portsmouth ?

    Please kindly be informed that Hotel Puerta de Bilbao is located at 20 minutes drive to the Brittany Ferry Port
    Answered on 27 January 2020
  • hi is the pool open in April

    Our pool is just open in the summer season
    Answered on 5 April 2023
  • Hello, Do you have public transport near the hotel to get into Bilbao??

    You can find a metro station at 15 minutes walk approx.
    Answered on 30 September 2023
  • Hi Can 2Adults, 5years and 2years old baby stay in a standard room for a night or two

    Dear Guests, We greatly appreciate your interest in our Hotel Puerta de Bilbao. We hope this e-mail finds your family well. We would like to inform y..
    Answered on 28 January 2020
  • are you pet friendly,we have a small dog

    Dear Madam, Dear Sir, Many thanks for your query. We regret to inform you that pets are not allowed in our establishment. Best regards,
    Answered on 22 January 2021
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • La Ribera
    • Cuisine
      Local
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Hotel Puerta de Bilbao
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Extra long beds (> 2 metres)
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs € 15 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Kids' pool
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hotel Puerta de Bilbao takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that guests must present the credit card used to make the reservation on arrival. If the cardholder is not present at the time of check-in, a different card will be requested to process the payment.

Please note no charges will be made on cards in accordance with European PSD2 payment regulations. The Hotel will send the guest a secure payment link

License number: HBI01189

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta de Bilbao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Puerta de Bilbao

  • Hotel Puerta de Bilbao has 1 restaurant:

    • La Ribera

  • Check-in at Hotel Puerta de Bilbao is from 14:00, and check-out is until 12:00.

  • The prices at Hotel Puerta de Bilbao may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Puerta de Bilbao can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • Breakfast to go

  • Yes, Hotel Puerta de Bilbao is popular with guests booking family stays.

  • Hotel Puerta de Bilbao offers the following activities / services (charges may apply):

    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Puerta de Bilbao is 0.9 miles from the centre of Barakaldo. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Puerta de Bilbao include:

    • Double
    • Family
    • Twin
    • Triple
    • Suite